My experience has been great. Their work is strong and reliable. They do not need to have extensive review of details -- they are good and working out the specifics. Their QA work was very strong, turning up issues that had been in the product for a long time.
What do you like most about the company?
Very responsive. Manages their team. I didn't need to get into every detail. Took correction quickly.
What they should improve on?
Weekly reporting did not address scheduled/actual in a way that I can use. They have taken this correction and are working on it.