Plaxonic Technologies

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We foresee the future, we originate ideas, we befriend corporate challenges & we create the unbelievable.” - Plaxonic TechnologiesAn organization with some of the most intellectual minds working together, Plaxonic believes in - “inventing advanced technologies & innovating them further to invent more.” We engineer smart IT & BPO solutions that understand, meet and deliver business expectations of our client base. Merging together our years of expertise and ambitious strategies, we serve the ever-evolving corporate world with services like Artificial Intelligence, Blockchain, Digital Transformation, Data Analytics & more.

$25 - $49/hr
50 - 249
2013
Locations
India
B-10, Sector 59, Noida, Uttar Pradesh 201301
91-120-4211120
United States
36460 US Hwy 19 N STE-2, Palm Harbor, Florida 34684
800 368 4805
India
Banuri, Mandi - Pathankot Rd, Palampur, Himachal Pradesh 176062
+91 1204211120
UAE
Dubai Silicon Oasis, Dubai, Dubai, Dubai 341041
0504586629

Focus Areas

Service Focus

15%
15%
10%
10%
10%
10%
10%
10%
10%
  • IT Services
  • Big Data & BI
  • Mobile App Development
  • Web Development
  • Maintenance & Support

Client Focus

50%
40%
10%
  • Small Business
  • Medium Business
  • Large Business

Industry Focus

10%
10%
8%
72%
  • Financial & Payments
  • Startups
  • Healthcare & Medical

Plaxonic Technologies Executive Interview

Shaan Rizvi
Shaan Rizvi
Founder & CEO
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
We receive quite reasonable visitors through our GoodFirms profile. It also serves as a trust sign for us and helps close us more deals.
Please introduce your company and give a brief about your role within the company?
Plaxonic Technologies is a young tech company set up in 2013 with eyes set on redefining the corporate world. Nurturing the talent of budding professionals, keeping an eye on the futuristic technologies and providing unparalleled customer service sum up our work culture, something that remains a priority no matter how far we reach. 
As the founder of Plaxonic, I head the position of CEO. Being an admirer of technology, I like exploring the latest trends and analyzing how they can benefit businesses in keeping pace with the evolving technological world. Familiar with the spontaneous nature of business world as well as the demanding nature of customers, I am working on a few business and customer centric products, which will hopefully bring them on the same page.
How does your company differentiate itself from the competition?
When I started Plaxonic, I was determined to make it a people’s company and not like a firm focused on multiplying the revenue year by year without measuring its customer service scale after tasting prosperity. We know that the power to make a business successful lies in the hands of satisfied customers and anything gone wrong here could lead to never-healing damage; hence, we assure unprecedented customer service, which has become a forte that separates us from others. 
Monitoring the moves and actions of competitors is distracting and kills the valuable time, hence we never do that. Instead, we observe the upcoming news and trends and compare them with the current scenario to analyze what scopes the evolving corporate world has for us. Our teams polish their skills accordingly to strengthen their current expertise and learn what’s needed to match steps with the possible challenges.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We work with IT, outsourcing, and software design & development industries. Talking about repetitive customers, we do have them and their ratio is 25-30% for now. Like any other company with a sheer focus on winning the trust of its customers and turning them into permanent clients, we are trying to lift this percentage by training our employees, creating promising concepts for the customers and scheduling timely follow-ups with them.
Please share some of the services that you offer for which clients approach you the most for?
We offer a wide range of services but there are a few services that we can brag about being the best in the industry and that we are approached the most for: Custom Software Development, App design & Development , Customer Service Outsourcing, Digital transformation.
Which platform do you prefer to use when developing a blockchain application? Why?
In recent times, the blockchain as a technology has found its place, not just in the financial industry, but across various industries and applications including smart contracts, supply chain management, B2B enterprise blockchain-based applications, or Distributed Application (DApp). Such myriad purposes can't be served by a single platform. Hence, we choose the blockchain platforms based on the subjective evaluation of the intended purpose, end-use cases, ease of prototyping, final implementation, security, and scalability. As a team, we have worked with multiple platforms, including Ethereum, Solidity, Hyperledger, Ripple, EOS, and in few cases have worked on emerging platforms like Stratis depending on the purpose. This gives us the flexibility to impart innovative ways to add blockchain applications to the client's business requirements.
What tech stack and tools do your developers use?
We select our tech stack and tools depending on the requirement for each project. Our overall approach is to keep it more independent, modular, and highly scalable. The preference is always to use open source technology stack for different stages of application completion. Our team is well versed in programming languages such as nodeJS, python, javascript, java, and solidity. Besides this, our focus is always to make robust System Architecture wherein we make use of different layers for Protocol, Network, Infrastructure, Application, and Services and optional Components. This gives us autonomy, decentralized governance, agility, and continuous delivery.
Are open source, decentralized protocols going to be more significant than their web equivalent?
This isn't about one's significance over others. The structure of business practices and specific goal defines 'what we need to implement'. We believe that the open-source, decentralized protocols or application and their web equivalent can together co-exist with each having its own purpose.
What scalability and throughput challenges are there with blockchain? What solutions would you suggest?
First and foremost problem regarding blockchain technology is low number and speed of transactions, which work as a hurdle in adopting it, especially when there are better transaction solutions available. Apart from transactions, scalability affects node communication, thereby, inhibiting its addition, which again adds to disappointment. Centralizing the distributed ledger and working on transactions could be the effective solutions.
Will the success rate of ICOs be better or worse than tech start-ups?
The blockchain as a whole is still in the nascent stage of development. Every moment new developments are evolving in the blockchain ecosystem and ICOs present an easy way for emerging blockchain/cryptocurrency startups to raise money. While some ICOs have generated good returns for the investors but many more ICOs have performed poorly or failed or turned out to be scams. The success of any ICO depends on many factors like how an idea is pitched to investors, cryptocurrency distribution, the corresponding white paper development, and lastly ICO promotion. With time and awareness, as the whole industry gets smarter, the success rate of ICOs will be at the same level as that of the tech start-ups.
What are the key factors that you consider before deciding the cost of a project?
Project cost is a total of many factors, like business type, level of work required, challenges involved, platform needed, manpower and time that will be spent on accomplishing the project. Another important attribute that plays a significant role in price estimation is whether the project needs to be worked upon from the scratch or from the middle of a particular stage.
What kind of payment structure do you follow to bill your clients?
We are quite flexible with the payment structure. Client’s convenience is our biggest priority and that is why payment structure is customised while signing up for the project. Mostly payments are divided in 3-4 instalments and outsourcing services are billed on Monthly basis.
What is the price range (min and max) of the projects that you catered to in 2019?
We have catered projects of all sizes. In 2019 we have delivered a small attendance management portal to our state government for free. As for the paid projects our smalled project went for $800 and the largest project is on-going with a total value of $2,30,000.

Plaxonic Technologies Clients & Portfolios

Kyoto University's LET Research Unit
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Kyoto University's LET Research Unit
  • Kyoto University's LET Research Unit screenshot 1
Not Disclosed
5 weeks
Education

Problem Statement

The LET Research Unit at Kyoto University needed to develop their GOAL technology platform to integrate APIs for data gathering and visualization, export interactions as API statements in MongoDB, and connect devices for physiological data collection and interpretation. The platform aimed to help users analyze, plan, monitor, and reflect on their learning and physical activity data.

How Did We Help?

Plaxonic Technologies partnered with the LET Research Unit to design a custom solution. We provided expertise in API integration, data visualization, and device connectivity to create a robust and scalable GOAL platform. Our agile methodology ensured timely delivery and effective communication throughout the project.

Our Approach

  • API Integration: Integrated APIs like Emphatic and Emotive for data collection and visualization, linked to specific users for personalization.

  • API Statements: Exported GOAL interactions as API statements in MongoDB using the existing Java-based API function pipeline.

  • Device Integration: Connected devices through APIs to collect and interpret physiological data, ensuring seamless integration with Learning Tools Interoperability (LTI).

  • Data Visualization: Used Angular frontend graphing libraries to visualize and export synchronized signals, aiding users in analyzing, planning, monitoring, and reflecting on their data.

Tools & Technologies

  • NodeJS: Server-side applications and API integration
  • React JS: User interface development
  • MongoDB: Database solution
  • Git: Version control
  • Docker: Application deployment in lightweight containers

The Result

Plaxonic Technologies successfully helped Kyoto University's LET Research Unit create a robust and scalable GOAL platform, enhancing users' ability to analyze and manage their learning and physical activity data.

AI Driven Smart Dosing System for a Public Utility Organization
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AI Driven Smart Dosing System for a Public Utility Organization
  • AI Driven Smart Dosing System for a Public Utility Organization screenshot 1
Not Disclosed
Not Disclosed
Government

Delhi Jal Board (DJB) struggled with pollution reduction using traditional dosing systems, which couldn't effectively lower BOD and TSS levels and lacked real-time monitoring. DJB needed an AI-based solution to automate and optimize dosing, provide real-time monitoring, and offer insights for improved plant health, efficiency, and better pollution reduction.

Problem Statement

Delhi Jal Board (DJB) struggled to reduce pollution with traditional dosing systems, which failed to lower BOD and TSS levels and lacked real-time monitoring. DJB required an AI-based solution to automate dosing, provide real-time monitoring, and offer insights for enhanced plant health, efficiency, and improved pollution reduction.

How Did We Help?

Our company Plaxonic worked with DJB to create an Intelligent Self-Administered and Self-Monitored Automatic Chemical (ISASMAC) dosing system. This system was engineered with AI/ML technology to not only adjust the dosing of coagulant with the flow, but also predict maintenance requirements. Our solution also integrated IoT devices to collect real-time data from the dosing system and other plant equipment, and provided an intuitive dashboard to monitor the system's health and utilization.

Our Approach

Our team followed a collaborative approach with DJB to understand their requirements and challenges. We then designed an end-to-end solution that included hardware, software, and IoT integration. We used agile methodologies to develop and deploy the solution in DJB plants.

We developed a software system that would connect the dosing system along with the health information of all the electrical & mechanical devices at a common platform. The software system was customized and configured as per the requirements of DJB and incorporated features for its integration with the relevant modules of at the plants and of laboratories such as OIML, LIMS, etc.

The software system has the following features:

  • IoT device integration for real-time monitoring of dosing system data, including health condition of E&M devices, asset knowledge, and AI-based-analytics.
  • Monitoring system units, health and utilization of the dosing system and critical assets with an intuitive, color-coded dashboard.
  • Historical plant health and system utilization charts to provide insights into how the system is performing over time.
  • Calculation of the reduction in pollution load after intervention of dosing and oxygen requirements in the aeration tank to neutralize the pollution load.
  • Energy Savings Calculator for calculating the electrical savings.
  • Fetching operational parameters like SVI, Sludge age, etc., on the basis of DJB’s Laboratory analysis and suggesting measures for better treatment required after dosing.
  • AI-based dosing pattern suggestions for better pollution load reduction.
  • Preventive maintenance plan with records of preventive maintenance and repairs done and advanced alarm system.

Tools & Technologies  

The smart dosing system developed by Plaxonic utilizes the following technologies:

  • Internet of Things (IoT) - To connect and communicate with various devices in the dosing system and to enable real-time monitoring and data sharing.
  • Machine Learning (ML) - To analyze the dosing data and predict the best dosing patterns and also predict the maintenance required in the system.
  • Big Data & Analytics - To handle large volumes of dosing data, perform data analysis, and generate insights that can be used to optimize the dosing system and reduce pollution load.
  • Artificial Intelligence (AI) - To enable AI-driven health scoring and report generation, as well as AI-based calculations for better pollution load reduction.

The tech stack used for the development of the smart dosing system and software includes:

  • Web - Next.js and Tailwind CSS for developing the web application
  • API - Node.js for building the API layer, MongoDB for database management, and Apache ZooKeeper for distributed coordination and configuration management
  • IoT controller - MQTT for controlling the IoT devices in the system.
  • Database - MongoDB and InfluxDB for storing and managing the system and sensor data. Redis for caching.
  • Data Analytics - Kafka, Python
  • DevOps - Kubernetes for container orchestration and GitLab CI/CD for continuous integration and delivery.
  • Project Management - Click-up

The Result 

After four months of implementation, the system was successfully able to reduce the BOD and TSS levels to well below the targeted values of 10 PPM. The system recorded an average of 5 PPM BOD and 8 PPM TSS levels. With real-time monitoring and predictive maintenance, the system was able to improve the overall plant health and efficiency. DJB was highly satisfied with the outcome and plans to deploy the solution in more of its plants in the future.

Healthcare eCommerce  Website Development
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Healthcare eCommerce Website Development
  • Healthcare eCommerce  Website Development screenshot 1
  • Healthcare eCommerce  Website Development screenshot 2
  • Healthcare eCommerce  Website Development screenshot 3
$0 to $10000
11 weeks
Healthcare & Medical

Introduction

We started the project in May 2018. An online store for wellness products, HerbalCart is a firm believer of organic products, hence, ensures each of its product is formulated using natural ingredients only. Unlike other healthy supplements companies, HerbalCart deals in a limited number of supplements to closely monitor their authenticity.

Customers from around the world can easily shop for 100% natural products to enhance their health in terms of beauty, weight loss, skincare, sleep, stress, and love life.

Client's Expectations

An attractive website that doesn’t resemble the usual dull online stores was the first & foremost expectation on the client’s wish list. Competing with the world’s most popular brands in terms of the user interface, product description, presentation, and marketing was his main purpose.

Secure payment transactions and the right to access the product order details were other important expectations. Also, custom review functionality was required.

Challenges

The client was very particular about his choice of colors for product packaging and wanted an appropriate color combination on the product details page. Even a slight difference in color tone was not on his mind. Besides this, creating coupon system management with bundles functionality was not at all a smooth sailing task. Moving on further, integrating the newsletter with the email marketing tool was demanding too.

For uninterrupted shopping experience from check-in to check-out, a secure payment gateway was needed. Furthermore, content to be worked upon had to be strictly as per the US market and in favor of the products USPs apart from being SEO-friendly.

Strategy & Approach

We provided access for the admin to modify the content through CMS. Because customers of every mindset share comments & feedback for the products, a custom review functionality on all products page was created that allowed the admin to approve the valid reviews and disapprove the false & invalid ones. The message feature was created for timely and transparent communication between the customers and admin.

Our Process

The client had an existing website, hence, we explored it for better understanding. Our team found that blogs of various categories were posted randomly and appropriate segregation was missing. For an organized blog page, we created suitable categories and updated the blogs accordingly.

Our content team created new, unique and SEO-friendly content, whereas, graphics team worked upon captivating infographics, compelling explainer videos, and standard product labeling. Designing & development team looked after the design and coding part.

Other functions we worked on are:

1. Custom sign-in and sign-up options

2. Creating custom shop page

3. Providing custom review functionality

4. Enabling dashboard notifications along with the email update

5. Integrating the payment methods and shipping API (Braintree)

6. Implementing backend coding in accordance with the page layout

7. Creating a custom dashboard for users

Tools & Technologies Used

  • Designing
  • Designing Framework
  • Bootstrap, HTML5, CSS3, jQuery
  • Development
  • Development Framework
  • PHP (OOPS), MySQLi, WordPress
  • Security
  • Security Tools
  • Secure Sockets Layer (SSL)

Client's Feedback

The client was all praises for our team and the quality work everyone did. Website traffic increased considerably which was a cherry on the cake.

Cryptocurrency Web Development
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Cryptocurrency Web Development
  • Cryptocurrency Web Development screenshot 1
Not Disclosed
8 weeks
Banking

Introduction

WonkCoin came to us in May 2018 with a concept focused on cryptocurrency. Allowing users to conduct manual and peer to peer transactions, it is the client’s own digital currency. Also, users can store the coins, exchange them with each other and track their previous records.

Client's Expectations

The client wanted WonkCoin to establish its own identity and expected us to create a website that’s ultra-modern, current up to date, custom coded on everything and extremely efficient and fast.

Challenges

Owing to the complex genre of cryptocurrency, the project had its share of challenges for our team. Though their list is a bit long, some of the most efforts investing ones are compiled below:

  • Echeck API integration of Green Money was in no way a piece of cake due to the strict standards & guidelines of the company.
  • WonkCoin provides its users with a payment system via integration of the Echeck API of the third party. Since the user's details are sensitive, encrypting their data whenever they buy, sell or share the coins was the job on our shoulders and required integration of tokenization for data security.
  • Worked as per PCI Compliance management and provided the security layer via HTTPS, encryption methods.

Strategy & Approach

Our team was geared up to face the challenges confidently and channelized their minds and skills in the right direction. Keeping everything into consideration, a blueprint was created as per the client’s expectations from the project. A secure & validated tokenization system was incorporated using standard security practices to protect sensitive details. Moreover, the encryption algorithm to check & store user details along with sign-up and sign-in was also implemented.

Our Process

Since nothing regarding the design and development was definite from the client’s end, we designed the website using our own ideas and creativity. Understanding the subject of WonkCoin and exploring related websites, we created a blueprint, shared it with the client and turned it into reality in the form of a sleek and clean website that appeals with its friendly interface and simple navigation.

After getting the nod to execute the planned actions, our team created a sleek and clean website that appeals with its friendly interface and simple navigation. Also, our backend team completed its role on the portal.

Some of the core functions we provided include:

1. Sign-In and Sign-Up Options

2. Enabling the admin to track all the users and their order history

3. Allowing users to sign up only if their country code matches with the country codes supported by WonkCoin

4. In the portal, allowing users to share the coins with each other via their unique id

5. Enabling dashboard notifications along with the email update

6. Integrating Echeck Payment System in the portal for buying the coins

Designing Framework

  • Bootstrap, HTML5, CSS3, jQuery
  • Development
  • Development Framework
  • CORE PHP (OOPS), MySQLi, SLIM Framework
  • Security
  • Security Tools
  • Secure Sockets Layer (SSL), Stored Procedure

Client's Feedback

Efforts, brainstorming, and creativity of our talented team placed the ball in our court. Not only the client felt overwhelmed with the work we did but also appreciated the hard work of each team member.

Plaxonic Technologies Reviews

5.0 4 Reviews
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  • Web Development
  • Maintenance & Support
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  • Most Recent
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Stuart Finnegan

E Commerce website

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

Excellent - professional work & team , creative ideas and support
I recommend this company to any business looking for digital marketing experts

What service was provided as part of the project?

Web Development

Heather Wu

Excellent Customer Service

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

It is with great enthusiasm that I recommend Abhishek and the team. They delivered prompt and excellent customer service. I have been a website development client for multiple sessions in the summer of 2020. During that time, the team was fun to work. They were good listeners and very creative designers. In our meetings, the team has displayed a high level of technical knowledge, understanding of marketing, and overall strong problem-solving abilities. The team's marketing skills are truly phenomenal – for example, they quickly identified potential search engine optimization problems in my Shopify-based website. They also noticed a lack of results and transparency in my former marketing strategy. The team came up with timely and relevant solutions to both problems. I recommend this energetic and highly motivated team to work on your project today! Thanks for designing www.starlettadesigns.com!

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

Innovative, trendy design that attracted many more customers to my business. Quick and caring customer service.

What was it about the company that you didn't like which they should do better?

Nothing at this point.

Aditya Sharma

Best Customer Support and App maintenance service

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

Promoting good health in society would not have been this easy for Helfis unless we could get the support of someone as dedicated as Plaxonic customer support team. They are super-responsible and 100% dedicated to their job. They very well know how to handle customers at different tangents of their mood.

Proficient inbound calls customer support staff of Plaxonic remains available round the clock and has supported our products and services with their unparalleled product knowledge. The insight they have developed in the field of email support has helped us harvest great results in a short span of time. After they took over the task of Helfis app maintenance there is no looking back for us. We are sure Plaxonic will accompany us for miles on the road of success. Kudos to their extraordinary team effort and high energies.

What service was provided as part of the project?

Maintenance & Support, Mobile App Development

Brian Szymanski

Extremely Professional in Handling Outsourced Customer Service

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I know about great client administration, have been associated with this industry since 2007. I have been involved in outsourcing of customer service of the organizations I worked with. We provide merchant services for processing businesses' transactions. As a company, We wanted to outsource our customer service to a company which could handle our merchants. For our customer service, we constantly wanted to emerge, quicker accordingly and give the correct solution on schedule time. Giving the right help on time was the most needed for us. Plaxonic Technologies fulfilled this requirement. It has a very professional team and play a tremendous role for us. We are very happy to see Plaxonic Technologies handling our customer service very well.

What service was provided as part of the project?

BPO Services