Since 2015, QAwerk has been providing comprehensive software testing and QA team extension services to startups, medium-sized businesses, and well-established brands. By assuring impeccable software quality, we help companies grow faster: a case in point is Unfold, a brand that gained global recognition and was later acquired by Squarespace. Our QA engineers are highly experienced in manual and automated testing of web platforms, mobile and desktop apps, SaaS systems, and games. So far, we have contributed to improving over 300 projects, translating to 12 million users of these products worldwide.
MarketOne, Cygnet, Hosting.com, ClearData, Elsewhen, Unfold, Station
- Small Business(< $10M)
- Medium Business($10M - $1B)
- Business Services
- Other Industries
- Advertising & Marketing
- Art, Entertainment & Music
- Financial & Payments
- Healthcare & Medical
- Legal & Compliance
QAwerk employees were always eager to help and delivered on their promises
- Keeping their word or giving you as much notice as possible when there are blockers
- They were dealing with some turnover that caused us to have to ramp new folks up often. Need better consultant retention.
Easy and quick setup of QA testing, hassle free and professional
- Quick response time to any raised issues or changes in the original plan
- They had not had any problems with working in our Asana project to keep track of the tests
- I don't find anything to write here but it's a required field :/
We love working with QAwerk
What is it about the company that you appreciate the most?
Their fast turnaround time on everything from providing effort estimates to completing tests
What was it about the company that you didn't like which they should do better?
Professional, responsive, get the job done!
We help midsize companies and startups like Unfold, Evolv, and Zazu achieve exponential growth by thoroughly testing their software, seamlessly integrating with their internal teams, and serving as a tech advisor sharing the commitment to the product’s long-standing success. Thanks to prioritizing software quality, Unfold, for example, managed to transform their simple, often crashy story maker into a powerful, one-billion-user platform recognized by Apple, Google, and Squarespace.
So far, QAwerk has helped over 300 products globally enhance their software quality and eliminate costly bugs. While QAwerk is a relatively young company, our expertise and steady progress are recognized by reputable tech media, such as The Next Web and TechCrunch.
Our testing team has also gained solid experience in testing mobile games and penetration testing. We grow organically and continuously explore new niches to expand our expertise and provide additional value to our clients.
Giving back to the broader tech and business community is another crucial part of our work. We contribute by testing software for free and showcasing the bugs we managed to find, often of critical, high, and medium severity. We call it Bug Crawl, and anyone interested in the initiative can participate and request free testing in exchange for being featured on our website. Bug Crawl is the best fit for companies who’d like to receive an unbiased opinion on their software quality from an independent tech expert and compare their internal bug reports with ours in terms of their depth, types of the issues found, and severity of those bugs. Bug Crawl is also highly beneficial to startups with limited QA resources and lax testing processes as it is their chance to spot critical bugs and redesign their testing strategy.
In 2020, we released Bug Hunter, a mobile app designed for Android app developers, testers, and UI/UX designers. It addresses the numerous challenges of manual testing of Android apps, such as the high granularity of Android OS versions, the multitude of screen sizes and resolutions, and hardware differences. Bug Hunter’s mission is to ease the lives of manual testers by reducing the amount of repetitive and monotonous work and eliminating the need to use multiple apps to verify the accuracy of UIs under test.
As a Founder and CEO, my primary task is to ensure that each department is fully operational and that any arising issues are dealt with efficiently and promptly. I equally care about the happiness & success of my clients and the happiness & well-being of my team. I believe in happy employees bringing their best selves to work, translating that into the projects they are working on, and positively impacting our clients’ businesses.
I am a software engineer turned entrepreneur, so I continuously master new skills and dive deep into less technical stuff like sales, marketing, and SEO to delegate, improve existing workflows, and effectively communicate with non-techies.
Especially nowadays, when it feels like new frameworks appear every day, browsers become more advanced, and the SDLC is reduced to keep up with the competition. Frequent releases are no longer an advantage, rather a must-have, proof your product is legit, secure, and consumer-friendly. All these factors prompt businesses to race and deploy apps and features sooner than they’re actually ready to be taken to market. More so, when combined with overwhelmed in-house QA teams, this becomes a recipe for disaster.
My solution to the dilemma above is outsourcing software testing and basically killing two birds with one stone - you save both money and time. While the idea of outsourcing is definitely not new or unique, the way it is implemented is what makes it distinct.
I wanted to make a cooperation with QAwerk comfortable for a broad audience - small companies, well-established businesses, outsourcing pros, outsourcing rookies, technical founders, as well as non-technical entrepreneurs. To achieve that, I clearly outlined what we do and what we don’t. For example, we do provide our clients with independently managed QA teams, we do monitor the workload of our QA engineers, their progress, and prepare monthly reports highlighting our wins, areas for improvement, and ways to maximize our results. On the contrary, we don’t work with freelancers, we don’t do mere outstaffing, and we don’t overpromise.
QAwerk software testers can handle an entire software testing life cycle or take over its specific part - be it test planning, test case development, or test execution. We rely on our hands-on expertise, leverage the power of battle-tested testing tools & frameworks, and use modern testing methods to carry out full-scale testing of our client's products.
QAwerk has 2 offices in Kyiv and Zaporizhia, Ukraine. For clients’ projects, we hire only middle and senior software testers to provide fast onboarding, good speed of testing, and consistent quality results. This approach not only safeguards us from failures but also helps reduce employee turnover as experienced QA engineers don’t get distracted by mentoring and managing juniors. We may hire a junior only for an internal project.
We are remote-first; however, we can travel to your location and work on-site should you have such a preference. Our geographical proximity to Western Europe allows us to work with European clients with no or minimal time difference. At the same time, our clients from North America, New Zealand, and Australia can benefit from the time-zone gap with Ukraine by ordering overnight testing - what used to take 3 days can be done in 2. In essence, overnight testing works like this: your developers write code and go to bed; it’s daytime in Ukraine, so we take that code and test it while your team sleeps; your developers see bug reports and feedback on the quality of their code first thing in the morning.
We found one more solution to minimizing feedback-related delays. If the project is well-documented, we can start working on feature testing even when the feature is still under development. We scrutinize the requirements, outline missing information, clarify assumptions, and write test cases. This way, when the build is ready for testing, our QA engineers waste no time on communication and get to the practical stuff right away.
By the way, whenever you happen to be in Ukraine, come visit our offices to meet the team in person, learn more about our culture, and simply have a good time. We love having guests around.
- Test automation for comprehensive test coverage and boost in speed. Finding a reliable vendor providing manual testing is one thing, but hiring someone who is also proficient in test automation is a much more difficult endeavor. QAwerk helps businesses reduce the amount of monotonous, labor-intensive testing by covering common scenarios with test automation. When implemented the right way, it totally justifies the investment. Look at Evolv, a US-based provider of AI-driven digital growth solutions, who leveraged our test automation expertise and increased their regression testing speed by 50%.
- Bar-raising and strong work ethic. We uphold high work standards and hire only experienced specialists who possess the technical know-how and well-developed soft skills. While assigning specialists to a project, we ensure it's a complete match - in background, experience, speed, tools & frameworks, interests, etc. The benefits of hiring an already managed QA team are apparent: you work with certified professionals, you delegate all the managerial burden to the agency, and you receive guarantees. None of these perks are attainable with crowdtesting or outstaffing.
- Streamlined talent acquisition. Our HR Department works tirelessly to attract new talent, maintain and expand our candidate reserve, and strengthen our corporate image. All this effort pays off, allowing us to ramp up a team at a week's notice.
- A complete suite of testing services - from functional, usability, and performance testing to API, security, penetration, and accessibility testing. We also take care of the project's documentation by updating, expanding, or creating from scratch test plans, test cases, checklists, use cases, bug reports, and traceability matrices. Well-maintained documentation helps keep things in order, brings clarity and longevity to the project, and our QA team can accommodate all of that.
- Track record of clients' achievements - our expertise manifests itself in our clients' numerous awards and improved business metrics. With our help, Zazu, an African fintech startup, managed to successfully launch their app and secure Mastercard Principal Membership. Unpakt, a popular moving service marketplace in the US, used our support to painlessly migrate to a new tech stack, detect server-side bugs before a release, and cater to the needs of mobile users by eliminating website responsiveness issues we spotted.
• Workplace productivity platforms & BPA solutions like Hive.
• Marketing SaaS like Mailmunch.
• CRM software like Zapier.
• E-readers like Chegg.
• Mental health apps like Smiling Mind.
• Fitness apps like MyFitnessPal.
• Video communication tools like Loom.
• Music marketplaces like Cosound.
• Social discovery apps like F3.
• Food delivery apps like Postmates.
• E-learning apps like Coursera.
• Digital wallets like YouGo.
As for our client retention rate, “repetitive” is not quite applicable to the software testing agencies. Quality assurance is tied to software development, and the latter is never a finished process. Also, there is no final software in the modern-day world. Every day there are updates and new versions of operating systems, libraries, browsers, devices, screen resolutions, etc. So even in the unlikely scenario your software is bug-free today, tomorrow it will have bugs when something is updated. Therefore, we measure our success not by the repetitiveness but by the lifespan of our partnerships. And yes, about 65% of our cooperations with clients is long-term.
• Manual testing
• Test automation
• Functional testing
• Regression testing
• Performance testing
• Usability testing
• Accessibility testing
• Cross-browser testing
• Integration testing
• System testing
• User acceptance testing
• Security & penetration testing
• API testing
• Cloud testing
Clients who've worked with us for some time and witnessed our diligence tend to expand our area of responsibility. For instance, Evolv initially hired us to conduct manual testing only but soon entrusted us with automated testing too. Unfold has long delegated the entire software testing life cycle to QAwerk, giving us the utmost freedom in doing what we love and know best.
Cooperating with QAwerk is, first of all, comfortable. We’ve worked on Scrum, Kanban, Lean Development, and Waterfall projects using a multitude of tools: issues trackers like Jira, Azure DevOps, and Asana; test management software like CucumberStudio; CI/CD tools like Bitrise, mobile app testing tools like TestFlight. Such familiarity with some of the most popular software for testing and development allows us to be onboarded fast and get along with the client’s internal team from day one.
Secondly, we respect our clients’ communication style. We have clients who are email gurus and prefer communicating mostly in a written form, and we get that. Not every conversation requires a call, and we all know Zoom fatigue is real. On the other hand, we have clients who prefer to communicate via video calls and who’d rather over-communicate than miss out on important details. And we have no problem satisfying the latter request as well.
Lastly, when we ask our prospects what they value most in a vendor, they all seek and agree on one thing - reliability. It’s not the cost that makes them doubt; it’s the lack of trustworthiness, lack of social proof that this cooperation will be successful. In turn, we can provide a guarantee that everything will go smoothly since we’ve done it before, received numerous words of appreciation for our work, and brought tangible results to our clients.
Our project managers are our clients’ major points of contact who address their queries, escalate issues or requests to developers, and clarify any kind of miscommunication. They make sure we have a clear-cut vision of our client's immediate and long-term needs and prioritize tasks accordingly.
This approach frees up our clients from a large chunk of administrative work as they don’t have to micromanage and monitor the performance of individual QA engineers. Instead, they focus on their most critical, revenue-generating tasks while our PMs handle the team, balance workload, and prepare monthly reports.
Another crucial part of our support system is taking over all the documentation work. Before starting a project, we test the documentation for completeness and accuracy and expand it if needed. Suppose the project is not documented at all. In that case, we’ll create everything from scratch - starting with a test strategy, test data, and test plans and finishing with test scenarios, test cases, use cases, bug reports, and test summary reports. Our QA engineers and PMs are skilled in technical writing, so we keep all project materials crisp and clear throughout the entire STLC.
So how does it work? We have hourly rates, and we track our work day-to-day. At the end of each month, we provide our clients with a report breaking down the tasks and person-hours spent. Our clients have access to our internal ticketing system for ultimate transparency and control of their finances.
We also offer 4 subscription plans - differing in the number of products under test, types of testing to be performed, the number of supported devices, operations systems, browsers, test documentation, among other things. All packages are presented in greater detail on the QAwerk pricing page.
I know that some well-established software agencies are quite picky and proceed only with big and lucrative projects. While they think they win, they actually lose. You can never predict how a product develops, especially on a discovery call. Have a look at Unfold: they came to us with the beta version of an Android app, and in about two years, they became prominent enough to launch a new offering and get acquired by Squarespace, a website builder & hosting provider known around the world.
Since the tech industry never stands still, our minimum budget requirements are also prone to change. When contacted directly, though, we have no trouble disclosing them and informing our prospects right away of whether we're the right fit for them or not.
As of 2020, the price for projects we’ve delivered varied from $10000 to $2000 per month.
Another goal to reach is to extend our services to new geographies, such as Denmark, Sweden, and Japan.
Having the team of professionals motivated to grow together with QAwerk, I know what we’ve achieved so far is just the beginning.