QAwerk

VirtaMed (Zurich, Switzerland): VR simulation software for health practitioners worldwide continuously tested and improved by QAwerk

"We have a specialty/niche product that needs a significant time for onboarding normally. QAwerk was willing and able to do the onboarding and work on the rather complex testing setup. There were some initial hiccups with the technical setup, largely owing to our specialty configuration, but the testing team was patient and willing to work with us on tackling the issues. The flexibility alongside the good technical work has become a staple of this product's testing" - Carolyn Mattes-O'Brien, Head of DevOps and IT at VirtaMed

NEED
VirtaMed turned to QAwerk to strengthen their on-site QA team with independent software testers. They looked for someone proficient in game testing because their medical training software is built on Unity, and the sessions themselves, to some extent, have game-like mechanics.

VirtaMed also needed someone flexible enough to cope with the following challenges: remote testing, medical terms, product novelty.

SOLUTION
Our QA team was engaged in testing software for LaparoS General Surgery and LaparoS Gynecology simulators. To achieve comprehensive, in-depth testing of the simulation software, we conducted functional testing, non-functional testing, UI testing, regression testing, negative testing.

RESULT
With our continuous QA support, VirtaMed can consistently release software updates while maintaining the quality bar high. 

Together with QAwerk, VirtaMed managed to significantly increase test coverage. As an independent, third-party advisor, we explore their software from a different angle, which helps improve existing products and develop new solutions for online training.

Learn more: https://qawerk.com/case-studies/virtamed/

Kazidomi (Brussels, Belgium): Belgium’s first ethical & sustainable webshop thoroughly tested and future-proofed by QAwerk

“QAwerk team has been of enormous help in improving the quality of our releases at Kazidomi. They are communicative and highly professional, with a proactive attitude. The automated and manual testing work we did with them was delivered to a high standard, and we’ve become trusted partners” –  Benjamin Stuart, Product Manager at Kazidomi

NEED

The partnership with QAwerk aimed at achieving the following results:

Faster bug fixing. Our task was to complete reports written by the internal team with pre-conditions, steps to reproduce the bug, and other details to save Kazidomi developers’ time and make it crystal clear what went wrong and under what exact circumstances.

Automated testing. We needed to introduce test automation to reduce the time spent on functional, UI, and regression testing, which in turn leads to faster and smoother delivery of new capabilities to users.

Improved conversion. QAwerk was responsible for paying utmost attention to the functionality directly impacting conversions. Our goal was to detect all possible conversion killers and ensure the user experiences no hiccups along their journey.

SOLUTION
For a web solution like Kazidomi, these types of testing were essential:

- Functional Testing

- Integration Testing

- Cross Browser Testing 

- UI Testing

- Regression Testing

We wrote 587 test cases from the ground up, among which 284 were automated.

RESULT
First, we developed a comprehensive suite of test cases serving as a solid foundation for future testing. Another advantage is a faster development cycle through reduced time spent on testing.

Finally, we contributed to improving the product’s quality by detecting critical, medium-severity, and minor bugs before they reached prod, helping Kazidomi continue to delight their users with effortless and satisfying shopping.

Learn more: https://qawerk.com/case-studies/kazidomi

Logo Maker Shop (Seoul, South Korea): Logo & brand story design app with 10K+ Satisfied Users rigorously tested before launch by QAwerk

NEED

PIXO turned to QAwerk for help with Android app testing. PIXO was explicitly looking for a QA agency that was not only a pro in Android app testing but also had a track record of testing apps with similar or the exact same functionality

CHALLENGE

We were responsible for ensuring the Logo Maker Shop app for Android matches the following requirements:

1. Runs smoothly on all devices. Testing Android apps is more challenging than testing iOS apps due to disparate screen resolutions and sizes of Android devices. Our task was to ensure Logo Maker Shop is fully optimized for several commonly used Android smartphones and the latest OSs.

2. Brings joy to customers. How do you turn an average experience into a satisfying user journey? By scrutinizing all functionality – from common paths to unlikely, yet still possible scenarios. Our goal was to thoroughly test the app from the tester’s and user’s points of view.

3. Google-Play-ready. Preparing the app for launch on Google Play with subsequent distribution in several countries was the final deliverable. The first impression matters a lot, and we needed to do our part to make it positive.

Our QA team was also tasked with creating the test documentation from scratch and updating it on time as we moved forward with the project.

RESULT

In about two months, we helped the PIXO team prepare for the release of Logo Maker Shop on Google Play. The result of our work can be seen in a decent overall ranking, the prevailing majority of five-star user reviews, and a growing number of installs. Logo Maker Shop is already enjoyed by 10K users, and we believe it will catch up with its iOS counterpart pretty fast.

Learn more: https://qawerk.com/case-studies/logo-maker-shop/

Magic Mountain (London, United Kingdom): Social Fitness App Powered by Group Psychology refined before launch and continuously tested by QAwerk

NEED

Magic Mountain is a fitness app built on the idea of connecting and competing with friends, colleagues, and family to stay motivated.

Magic Mountain turned to QAwerk at a point when they were doing a massive redesign of their app to bring it from freemium to subscription-ready. As a startup, they were looking for someone who already has years of experience in testing mobile solutions and could bring that expertise to the table.

CHALLENGE

Our primary areas of focus were as follows:

1. Facebook-Grade Quality. QAwerk team was tasked to ensure no bugs travel to prod, and the app remains stable and fully functional after each update. Both dev and QA teams were aiming for a genuinely high-end product as a final result.

2. Seamless Sync with Wearables. The Magic Mountain app syncs to Apple Watch and Fitbit fitness trackers, which eases logging workouts for users. Our goal was to discover scenarios when the integration wouldn’t work as expected and lead to data loss or other inconveniences.

3. Multi-User Interaction. Creating team challenges is the app’s foundational and distinctive feature. So we needed to scrutinize every bit of this functionality to ensure all kinds of interactions between multiple users and different devices run like clockwork.

RESULT

We helped Magic Mountain grow from a simple freemium to a robust subscription-based app. By sharing our expertise and openly speaking about how we feel about the app from the user’s standpoint, we also contributed to improving certain feature implementations.

Learn more: https://qawerk.com/case-studies/magic-mountain

Arctype (Palo Alto, CA, United States): Collaborative SQL client and DB management tool continuously tested by QAwerk

NEED
As a successfully growing startup, Arctype felt the need to strengthen their development team with experienced QA engineers. They needed someone to follow the best practices and draw on their expertise to create new test cases. This way, developers won’t waste their time on software testing and instead will channel their energy toward feature development and bug fixing.

CHALLENGE
Arctype turned to QAwerk to help them ensure multiple monthly releases go smoothly and with the needed speed. We were expected to run test cases the same day the release was put out. Thanks to the difference in our time zones and overnight testing, it was possible that when Arctype developers log off, it’s daytime here in Ukraine and our QA engineers begin testing. The next day, Arctype developers have all bugs already logged in Jira to start bug fixing first thing in the morning.

RESULT
Here are the types of testing we regularly perform to achieve the desired quality: functional testing, integration testing, regression testing, automation testing, installation testing, smoke testing.

We are proud to know Arctype recognized our commitment to their success by steadily increasing our workload and delegating us more and more functions. What used to be 5 test runs per month is now performed by the QAwerk team weekly. We’ve significantly expanded the number of test cases, removed outdated ones, and detailed the existing ones.

Having witnessed how thorough we are with manual testing, Arctype also entrusted us with test automation. With our support, Arctype has gained confidence and stability in software releases, delivering new capabilities faster and more frequently.

Learn more: https://qawerk.com/case-studies/arctype/ 

Union54 (Lusaka, Zambia): Africa’s first card-issuing API fully tested and polished before a critical demo by QAwerk

 

"I just wanted to say a massive thank you to the QAwerk team. Valentin and Aliaksei have been doing a great job over the past few weeks - it goes above and beyond the call, given you work for QAwerk and not Union54. Our production release so far has been bug-free thanks to both of them, and Aliaksey is building a robust regression suite in Cypress. The team showed great teamwork and commitment, a pleasure to have you on board" - Jon Wade, CTO at Union54

NEED
We were responsible for timely testing of API endpoints as well as for development a stable test automation suite that is both comprehensive and easy to maintain and scale. 

SOLUTION
To ensure sufficient test coverage from early development stages and meet the deadlines, we decided to combine test automation with manual testing. Such an allocation of resources allowed us to automate about 90% of test scenarios concerning endpoints and most essential database triggers. We tested API endpoints as they were being built, so our test plan included testing new features, integration, and regression testing.

RESULT
With our continuous support from early development, the Union54 team thoroughly tested and polished its product before the life-changing demo day. In about two months, we helped Union54 discover critical bugs and developed a robust automated regression suite to spot similar issues before they travel to prod.

The result of our fruitful cooperation is spectacular: Union54 received $3 mln in seed funding soon after graduating from Y Combinator. The Union54 API is currently explored by over 50 African fintech companies and keeps raising interest among investors worldwide. 

Learn more: https://qawerk.com/case-studies/union54/ 

Keystone (Fornebu, Norway): Higher education search portal with 110 mln annual visits comprehensively tested by QAwerk

"We started the cooperation by deciding on testing priorities: devices and OSs popular among users, the highest priority domains for testing, and the most crucial user flows, which should always run smoothly. We also created a Slack channel where all our requirements towards tests were discussed. Since then, the tests have been conducted by QAwerk periodically and thoroughly. Any changes to the initial plan can be communicated through Slack and will be addressed immediately" - Eryk Basta, Product Manager at Keystone Academic Solutions


NEED
They needed an independent testing agency that knew how to handle large content volumes efficiently, and QAwerk turned out to be the one. Our major task was to ensure the user, a student from any part of the world, experiences no obstacles while searching and applying for programs.

SOLUTION
Considering our client’s specific business needs, we’ve defined several testing types essential for maintaining the Keystone websites fully operational and appealing to users. Our regular checks include the following: functional testing, UI/UX testing, compatibility testing, localization testing.

RESULT
Thanks to Keystone’s sound decision-making and QAwerk’s testing process, over one hundred million students visiting the study search portal annually can effortlessly find a suitable program, contact a school, compare several degrees, or apply for a scholarship. With our continuous support and resource-efficient yet thorough testing, Keystone has gained confidence that every student searching for guidance on their websites will face no obstacles while completing their journey.

Learn more: https://qawerk.com/case-studies/keystone/

Evolv (Paris, France): AI-Driven Digital Growth Optimization Solution, tested and perfected together with QAwerk

“There's a real commitment to get the task done in a timeframe that is expected. The quality of the work is very high. I would certainly recommend working with QAwerk's team” - Robert Severn, VP of Engineering at Evolv Technologies

INTRO

Evolv empowers businesses through its AI-driven SaaS platform designed for launching multiple UX experiments which go far beyond traditional A/B testing. Evolv helps their clients significantly increase key metrics such as conversion rates by introducing the right UX improvements to their websites or apps.

EXECUTION

All the QA services we provide for Evolv can be grouped into the following categories: Testing UX improvements for the experiments run by Evolv’s clients, Testing product releases + regression testing, Automated testing.

BUGS FOUND

The biggest portion of our time goes on testing Evolv’s SaaS platform consisting of Web Editor and Manager; therefore, the bugs displayed refer to these apps’ functionality.

RESULT

Having a reliable technology partner is crucial to a company’s continuous growth. With the joint effort of both teams, Evolv managed to release its new product – Evolv 1.0., which allows their clients to conduct even more elaborate UX experiments. Evolv was awarded by Frost & Sullivan for Best Practices.

Learn more: https://qawerk.com/case-studies/evolv/

Unfold (New York, NY, USA): Storytelling platform loved by 1 BLN users tested by QAwerk and acquired by Squarespace

"The QA team has been a great help for the release of our new offering, Unfold for Brands. The team has really put themselves in the place of the user to find any bugs or user experience issues, mitigating any potential issues at launch" - Alfonso Cobo, Head of Unfold at Squarespace

NEED
Our major task was to test Android and iOS versions on all possible devices to make the Unfold app crash-proof and flawless. We worked with pretty tight deadlines, so to release the product updates by the set date, our QA engineers were ready to work extra hours as well as test on weekends, showing utmost responsibility, flexibility, and true commitment to the app’s success.

SOLUTION
Since Unfold’s customer base is growing day by day, we performed compatibility and cross-platform testing to allow everyone interested in the app to enjoy its benefits. As the finishing touch, we did user acceptance testing to fully polish the product. We tested the Unfold app on seven iOS Devices with iOS 10-13 versions and eight Android devices with Android 5-10 versions. All the testing was done on real devices to achieve maximum precision in results.

RESULT
With the Unfold development team and QAwerk engineers’ joint effort, the app has gained a new look and a new feel, attracting millions of users around the globe. Our team was given sufficient flexibility and independence, which allowed QAwerk testers to be fully engaged in the project and thus contribute to enhancing the product. Apart from receiving an increased number of positive reviews in the App Store and Google Play, Unfold got acquired by Squarespace, one of the leading SaaS-based CMSs worldwide. 

Learn more: https://qawerk.com/case-studies/unfold-mobile-toolkit-for-storytellers/

Station (Paris, France): Productivity app with 600+ integrations tested by QAwerk

"We've worked with QAwerk to handle the QA of our native desktop app. They've done a tremendous job and even went out of their way to ensure the quality of the app. We'll continue working with them in the future" - Julien Berthomier, CEO & Co-founder at Station

NEED
Due to regular updates and fast functionality extensions, the app required regular quality assurance. Since the application had to be tested in a short time, within one-two days, it was a challenge for us to catch all bugs, especially when the number of test cases has skyrocketed with the addition of new app integrations. However, with every new test run, we proved that nothing is impossible for our experienced team, so we managed to cope with the assignments in time. We are proud that our client highly appreciated our efforts.

SOLUTION
Regression testing was performed to find and report errors that were affecting the existing features. When running test cases, we made sure that fixing some of the previously reported bugs did not cause others to occur and that every new build was stable. With all new test cases written by our team, the original 22 test cases grew to 541 test cases and counting.We managed to complete the full regression testing within no more than two working days, even considering the numerous test cases we had to go through.

RESULT
Using our hands-on experience in working on projects with tight deadlines, our QA engineers performed full regression testing within the set timeframe. We helped Station discover several critical bugs that required immediate attention as well as malfunctions of minor severity. Since Station keeps working on improving its product, we work with them on an ongoing basis to preserve the app’s functionality regardless of the frequent updates.

Learn more: https://qawerk.com/case-studies/station-the-first-smart-browser/

Unpakt (NY, United States): Online Marketplace Changing the Way People Move, tested by QAwerk

NEED

Unpakt came to the QAwerk team for assistance with manual testing. They had releases each month and needed a reliable QA partner to test new features. A bit later, they decided to switch from Angular to React; as a result, regression testing of main features was needed both on desktop and mobile devices. Our primary tasks were to maintain the desktop and mobile versions of the app and assist in smooth transitioning from one technology to another.

BUGS FOUND

The majority of the bugs we found concerned the website adaptation to mobile screens, incorrect work of the calendar elements, inventory items, and visual look of text input fields. Additionally, we encountered a sufficient number of defects related to the work of servers during the entire testing process.

RESULT

Manual testing of the Unpakt platform allowed us to detect all functional and non-functional issues both in the web and mobile versions and fix them before a new release. We are proud of contributing to the project that is among the most popular moving services in the USA, and that continually grows and expands its features.

Learn more: https://qawerk.com/case-studies/unpakt-online-marketplace-changing-the-way-people-move/

Zazu (Lusaka, Zambia): #1 finance management app in Africa tested by QAwerk and recognized by Mastercard

 

"The team is really supportive, and they are nice people, it's always nice to work with such people. They are really effective at what they do" - Sassoon Scheepers, Business Analyst at Zazu

NEED
Having a team of developers, Zazu could cover all unit testing; however, they were looking for someone to perform user acceptance testing (UAT) and regression testing of iOS and Android apps. Additionally, there was a request to test their back-end admin interface, also referred to as Customer Service Interface (CSI). 

SOLUTION
During our collaboration, 99 test cases were written for the iOS/Android app and 55 test cases for CSI. Some of the test cases were updated several times as long as changes in UI/UX occurred or new features were implemented. The main types of testing we used were acceptance testing and regression testing, but during the project, we also performed UI/UX testing, smoke testing, and exploratory testing.

RESULT
The testing of the Zazu app lasted for several months until both of us were sure that all test cases are written, all bugs are found and fixed. Later on, we were happy to receive new requests from clients to update the test cases and perform regression testing as new features were developed and UI was changed. We are excited to see that Zazu continues to grow, and we are proud to be a part of its success.

Learn more: https://qawerk.com/case-studies/zazu-mobile-solution-for-managing-finances/