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A TechMatter Company

RCM Matter is a leading company specializing in Medical Revenue Cycle Management. We provide a wide range of services including integrated clinical and revenue cycle solutions, credentialing, medical billing and coding, practice management solutions, coding transcription, and data management. Our audit service assists physicians in identifying any weaknesses in their current medical billing process. By providing a comprehensive overview, we enable medical practices to eliminate revenue leaks and optimize cash flow.

Certifications/Compliance

Great Place To Work
United States United States
100 N Brand Blvd Suite 522 , Glendale, California 91203
+1 (888) 655-3729
$25 - $49/hr
250 - 999
2017

Service Focus

Focus of BPO Services
  • Medical Billing - 100%

Industry Focus

  • Healthcare & Medical - 100%

Client Focus

50% Small Business
30% Medium Business
20% Large Business

Review Analytics of RCM Matter

6
Total Reviews
5.0/5
Overall Rating
5
Recent Reviews

What Users Say

Working with their team had a noticeable impact on our operations.
Lena Brown
Lena Brown
Our experience with their team has been outstanding.
Betty I. Sullivan
Betty I. Sullivan
This partnership has been invaluable.
Kimberly Chauvin
Kimberly Chauvin
The entire process was smooth from start to finish.
Kira J Jacobs
Kira J Jacobs
Their team is quick to respond and always ready to help.
Tyrell Darden
Tyrell Darden

What Users Like The Most

  • What sets them apart is their ability to maintain accuracy while also simplifying the process for patients. This balance has made a noticeable difference in day-to-day operations.
  • They always deliver on their promises and make sure our medical billing needs are taken care of efficiently. Their consistency and attention to detail give us peace of mind, allowing us to focus on providing excellent patient care without worrying about our financial operations.
  • Their guidance goes beyond problem-solving—they explained the root causes and taught us strategies to prevent future issues.

What Users Like The Least

  • There’s truly nothing negative to mention. Working with RCM Matter is a pleasure their team is cooperative, reliable, and solution oriented.
  • Slightly higher pricing, but worth it for their quality service and peace of mind.
  • While insurance payers sometimes took longer to respond, RCM Matter ensured we stayed on track and maintained momentum throughout.

Detailed Reviews of RCM Matter

5.0 6 Reviews
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  • BPO Services
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  • Most Recent
  • Rating: high to low
  • Rating: low to high
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Lena Brown
Lena Brown
Posted 1 month ago

Working with their team had a noticeable impact on our operations.

Working with their team had a noticeable impact on our operations. Their step-by-step support in claims and denial management made the process more efficient, allowing our billing cycle to become faster, more predictable, and significantly less stressful.

What was the project name that you have worked with RCM Matter?

Faster Billing Workflows

What service was provided as part of the project?

BPO Services

Describe your project in brief

We partnered with RCM Matter to streamline our billing cycle, and the results have been impressive. They provided guidance in managing claims, payments, and denials, making what used to be a complex process far more manageable.

What is it about the company that you appreciate the most?

RCM Matter’s ongoing support has been a major asset. Whenever we encountered questions or challenges, their team was always ready to assist promptly and effectively.

What was it about the company that you didn't like which they should do better?

There’s very little to criticize. While it initially took some time to adjust to their processes, their supportive approach made the transition smooth and seamless. Overall, working with RCM Matter has been a very positive experience.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Retail
Betty I. Sullivan
Betty I. Sullivan
Posted 1 month ago

Our experience with their team has been outstanding.

They are professional, responsive, and genuinely committed to helping us succeed. Previously, billing was inconsistent and hard to track, but now payments arrive faster, and we have full visibility at every step. In just three months, our average billing turnaround improved by nearly 40%, easing pressure on our staff and improving overall financial performance.

What was the project name that you have worked with RCM Matter?

Patient Communication and Billing Accuracy

What service was provided as part of the project?

BPO Services

Describe your project in brief

RCM Matter has transformed the way we handle patient billing. By introducing automated statements, timely reminders, and precise payment posting, they’ve significantly reduced errors and made the process much clearer for our patients.

What is it about the company that you appreciate the most?

What sets them apart is their ability to maintain accuracy while also simplifying the process for patients. This balance has made a noticeable difference in day-to-day operations.

What was it about the company that you didn't like which they should do better?

There’s truly nothing negative to mention. Working with RCM Matter is a pleasure their team is cooperative, reliable, and solution oriented.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Other Industries
Kimberly Chauvin
Kimberly Chauvin
Posted 1 month ago

This partnership has been invaluable.

Their team is proactive, detail-oriented, and hands-on. In just four months, our denial rate dropped from 25% to under 7%, significantly improving cash flow and reducing stress for our staff. Instead of constantly reacting to denials, we now feel fully in control of our billing process.

What was the project name that you have worked with RCM Matter?

Denial Management in Medical Billing

What service was provided as part of the project?

BPO Services

Describe your project in brief

RCM Matter helped us identify why claims were being denied, organized the issues, and implemented automated workflows to handle appeals quickly. They also provided guidance to prevent similar problems in the future.

What is it about the company that you appreciate the most?

Their guidance goes beyond problem-solving—they explained the root causes and taught us strategies to prevent future issues.

What was it about the company that you didn't like which they should do better?

While insurance payers sometimes took longer to respond, RCM Matter ensured we stayed on track and maintained momentum throughout.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Healthcare & Medical
Kira J Jacobs
Kira J Jacobs
Posted 1 month ago

The entire process was smooth from start to finish.

Previously, billing was slow and unpredictable, but with RCM Matter, tasks that once took weeks are now completed in just a few days, and payments arrive faster. Since implementation, claim rejections have dropped nearly 20%, saving our staff considerable time and effort.

What was the project name that you have worked with RCM Matter?

Medical Billing Accuracy and Efficiency

What service was provided as part of the project?

BPO Services

Describe your project in brief

We engaged RCM Matter to improve the accuracy and speed of our billing process. They handled insurance verification, paperwork, and significantly reduced claim errors.

What is it about the company that you appreciate the most?

Their accuracy and reliability give us peace of mind, knowing reimbursements won’t be delayed.

What was it about the company that you didn't like which they should do better?

The only minor drawback is that system notifications can be a bit frequent, but this is a small inconvenience compared to the overall results we’ve experienced.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Retail
Tyrell Darden
Tyrell Darden
Posted 2 months ago

Their team is quick to respond and always ready to help.

Working with RCM Matter has been nothing but positive. Their team is quick to respond and always ready to help. We now have better visibility into AR and denials, and claims move through much faster. Billing finally feels manageable, so now our admin team has more time to focus on other operations.

What was the project name that you have worked with RCM Matter?

Automating Medical Billing Services

What service was provided as part of the project?

BPO Services

Describe your project in brief

We worked with RCM Matter to automate our medical billing cycle. They supported us with claims submission, patient billing, denial management, and payment posting. Their team also trained our staff on billing best practices, which improved accuracy and compliance across the board.

What is it about the company that you appreciate the most?

The responsiveness and expertise of the support team. They are quick to answer questions and provide solutions, which has made billing hassle-free.

What was it about the company that you didn't like which they should do better?

I appreciate working with them, and their services have been impressive.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Other Industries
Alexa Goodwin
Alexa Goodwin
Posted on Feb 15, 2024

RCM Matter is the best medical billing company in Georgia

RCM Matter is the best medical billing company in Georgia. They're super good at managing healthcare bills, making sure everything is accurate and following the rules. We're still working with them because they're so reliable.

What service was provided as part of the project?

BPO Services

Describe your project in brief

RCM Matter is the best medical billing company in Georgia. They're super good at managing healthcare bills, making sure everything is accurate and following the rules. We're still working with them because they're so reliable.

What is it about the company that you appreciate the most?

They always deliver on their promises and make sure our medical billing needs are taken care of efficiently. Their consistency and attention to detail give us peace of mind, allowing us to focus on providing excellent patient care without worrying about our financial operations.

What was it about the company that you didn't like which they should do better?

Slightly higher pricing, but worth it for their quality service and peace of mind.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Healthcare & Medical