Relevant Software

Kaizo develops a cloud-based SaaS platform that boosts the performance of support teams. Their approach is focused on gamification and automation of processes using artificial intelligence (AI). Kaizo products are integrated with Zendesk and are available in the Zendesk Store.

Dojo Classic is a management platform for support teams that allows companies to coach agents in real time, monitor and improve their performance, and automate reports. An upgraded solution — Dojo Master — adds gamification features to boost motivation, set targets, and train skills.

Challenges

Kaizo was brought to us as an idea, so the main challenge was to transform it into a first-of-its-kind gamified platform with custom UI elements and illustrations. With the feature set established, we realized that we needed to build a complex UI with a load of charts on one screen: a heatmap, histogram, bar charts, and pie charts. Due to a number of interactive elements, there was a lot of work on the optimization of overall app performance and the loading speed of dashboards.

Job done

Our designer researched competitors and decided on a minimalist visual style with rich, colorful illustrations. The primary accent color in the app is purple, representing energy, stability, and ambition. The design is highly intuitive, keeping users focused and productive.

Kaizo approached us with the back end already finalized. For the front end, we used React, Redux, and TypeScript. This approach helped us make the product scalable and easy to maintain and update.

After the product launch, we continued finding new ways to improve the solution and optimize its performance.

Read more: https://relevant.software/cases/kaizo/

FirstHomeCoach is a UK-based fintech company whose product navigates buyers through the complex steps of purchasing a property and connects them with trusted advisors to help them secure a mortgage, get insurance, and handle all the legal paperwork.

Challenges

Our client’s service needed a custom algorithm and the recommendation engine that analyzes loads of data to automatically plan the individual property buying process.

Sensitive user data gathered by the system had to be secured with the help of a security-driven architecture and data segregation. In addition, our client wanted to make modules including the mortgage calculator and deposit builder accessible for partners as separate products in white label format.

Job done

Our team selected the technology stack, designed the app’s security and architecture, and built the system and algorithms from scratch. Moreover, we paid the utmost attention to how the system stores users’ personal data, ensuring tight security.

Read more: https://relevant.software/cases/firsthomecoach/

24onoff is a platform that helps construction companies with time tracking and project management. They aim to minimize inefficient routines, billing delays, and unnecessary paperwork with a platform tailored for the construction industry.

Challenges

The Client wanted their customers to be able to customize almost every aspect of the report, including being able to filter by material, types of work, vacations, overtime, etc. An old database with some of that data was available, but it needed to be transferred to a new platform and revalidated.

Additionally, the system was meant to have multiple user roles: User, Manager, Company Admin, and Super Admin, each with their own restrictions and abilities. The need to implement flexible billing in terms of company size and time worked was another major point.

Job done

We designed the 24onoff time management platform to be intuitive and include extensive sorting and filtering tools. It has a clean user hierarchy and offers complete workflow control at all levels. We also developed a billing system in accordance with our client’s specifications.

With the web version of the platform, we designed the iOS and Android applications. Since 2016, we’ve been supporting the project codebase and adding new features with every major release.

We set up a monitoring system that covers all endpoints to ensure the stability of HTTP requests. It also tracks server resources like CPU usage, memory consumption, network, etc. to better capacity planning and improve reliability.

Read more: https://relevant.software/cases/24onoff/

Airthings is a Norwegian tech company that has been manufacturing indoor radon monitoring products since 2008. Their custom dashboard displays air quality data measured by Airthings devices to end-users in a convenient way and allows the company to monitor all its devices around the globe.

Challenges

Airthings needed real-time collection, processing, and visualization of data from IoT devices. Data on every Airthings device around the globe must be shown to the device owner in real-time and be available to Airthings managers. With a large number of devices on an interactive map, we had to optimize its performance to avoid lag during transitions.

Job done

Our engineers implemented a new dashboard feature on the Airthings website. It connects all devices and can be customized according to a user’s preferences. In addition, we created a map that shows the location of and data from each device and uses clustering to reduce load times and increase rendering speed.

Read more: https://relevant.software/cases/airthings/

Our client was a Norwegian software development company Itera, which we provided with staff augmentation services to build mobile apps for Össur.

Össur company has been manufacturing and selling prosthetics and non-invasive orthopaedics equipment since 1971. The company has several mobile apps, two of which we helped to build.

The SmartMeasure app guides doctors step by step through the entire knee brace selection, measurement, and ordering process. The Össur Custom Solutions App supports the ordering of lower-limb prosthetic sockets and custom liners. The Custom Solutions app is equipped with a Structure 3D scanner to scan transtibial limbs and create customized orders.

Challenges

Our iOS developers were hired to enhance and rewrite some parts of the old applications. A crucial task was to ensure smooth and reliable migration of user data after the apps were updated. Moreover, both apps had to work in offline mode, which was an interesting task for us.

Job done

We smoothly integrated into the ongoing work of the Itera team. During Scrum sprints, we refactored code, built requested features, and wrote documentation on the go. User data was successfully migrated between app versions by synchronizing databases. When in offline mode, the apps store data locally until it can be sent to the server.

Read more: https://relevant.software/cases/ossur/

Client & product

With over 20 years of experience in the construction industry, our client faced all the common pitfalls including overpriced estimates, unrealistic deadlines, and long contract negotiations. He wanted to solve these problems and make the business side of construction less complicated and more transparent by getting rid of vague pricing and unsure estimates. ⁠This is how Biderator was born.

Biderator is an auction platform for construction work that connects contractors and clients and provides them with a transparent bidding process.

Challenges

The project needed to have dynamic listings that show the nearest contractors to users based on location. Moreover, the service needed to handle multiple flows simultaneously, since one user could be involved in several different Bids and should have been able to reliably control all of them. To provide users with a seamless experience we worked on optimizing pages loading time.

Job done

We helped our client generate ideas for features that would solve users’ problems and provided the best ways to implement them. Starting from scratch, our engineers designed the architecture and began developing the web application. We used Angular on the front end and Node.js on the back end to achieve the best performance.

Sensor Innovation is a system that combines hardware sensor data with software algorithms to inform users about issues (such as water leaks) at industrial and residential sites. It also accounts for the influence of the weather on sensor data.

Challenges

Our client already had a working product when they hired us. However, the existing version of Sensor Innovation required improvements. It needed a complete refit with a better UI and more functionality, including the ability to show data directly on a building’s virtual blueprint.

Job done

We assembled a team consisting of a product manager and UI/UX designer, two back-end developers, and two front-end developers to redesign the platform and add the required features.

 Read more: https://relevant.software/cases/sensor-innovation/

Skovoroda is a Ukrainian radio station focused on a millennial audience. They stream contemporary music, interview celebrities, and provide educational content.
 

Skovoroda wanted to reimagine its user experience and provide a more robust and interesting interface for its listeners. They also wanted to make the experience more universal and expand into the mobile and Chrome OS markets.

Challenges

Skovoroda wanted to provide an innovative radio experience with a focus on the listeners. They wanted the design to be unique, recognizable, and easy to use. At the same time, they needed convenient and easy-to-understand tools to upload new playlists and programs, record podcasts, and manage streams.

Job done

The radio playlist and future schedules are hidden by default to focus the user’s attention on the playback controls, but they can be accessed with a single click.

Listeners can switch between two playlists — one with podcasts and sketches, the other with music only. All these features are also available on the iOS and Android applications, the Google Chrome extension, and the web widget.

Read more: https://relevant.software/cases/skovoroda/

Our client is a US-based company that provides software to improve the performance of sales departments.

MapMan is a resource planning and customer relationship management system with a gamification engine. Its aim is to engage employees, improve their productivity, and therefore increase sales.

Challenges

Our client wanted to find ways to gamify the sales process and design a motivating and intuitive system around it. As every sale involved a lot of paperwork, which limited the efficiency of salespeople. We had to simplify the procedure.

We also needed to make the agent assignment easier and give the admins a way to divide the map into individual territories. Finally, the company owners wanted to monitor the performance of an entire company in a real-time and instantly boost sales if needed.

Job done

To get started, our business analyst investigated the domain and gamification approaches. He then came up with a list of approaches that would cover the majority of our client’s needs. Once that was done, we studied the routines of salespeople, learned which behaviors needed to be encouraged, and built a game system around them.

We put together a team that consisted of a project manager, designer, iOS developer, four back-end developers, two front-end developers, and two quality assurance specialists. They built a highly capable gamified ERP and CRM SaaS platform with an intuitive web UI and an iOS app to monitor and manage personnel. There are 4 roles: Super admin that adds clients to the system, admin of the company, local managers and salesman. Each of them has own interface.

Read more: https://relevant.software/cases/mapman/

Client & product

GommeHD is a server for Minecraft, the best-selling video game of all time. It’s one of the largest Minecraft servers in Europe and definitely the largest in Germany.

GommeHD.net is the web portal for this server. There, players can communicate, purchase in-game equipment from the store, see their stats, compare ranks, and receive support. It’s the official hub for the GommeHD community.

Challenges

The platform integrates with Minecraft servers through API that is highly sophisticated and has complex authorization mechanisms. Due to the number of concurrent GommeHD users varies widely, and the system needed to be able to easily handle high user traffic. Account data and other confidential information transmitted from game servers needed to be secured and protected from data leaks.

Job done

Our business analyst discussed the scope of the project with our client and helped to create specifications, requirements, and technical tasks. We transformed GommeHD.net into a mature, full-featured web portal with a clean, modern design and tight integration with the GommeHD game server’s API.

After testing several content management systems for the forum, our developers recommended Xenforo for this task. It’s a minimalist, flexible, and well-optimized platform for online communities. As for the game store, our developers created a completely custom solution, which allowed us to simplify the interface, streamline payment processes, and make the store easier to manage.

Client & product

Momice is an event management company that provides software to simplify the organization of meetings, conferences, and exhibitions.
An important part of event management is checking attendees in and out in order to know how many people are currently present at the event. Momice decided to handle this using a mobile application that lets greeters scan attendees’ tickets.

Challenges

Our client required a mobile app for iOS and Android that would allow event managers to track attendance at events and check visitors in and out. The QR code on tickets provides all the information needed for check-in and automatically sends that information to a printer to print a badge.

Job done

We built two apps — one for iOS and one for Android. We designed them to be simple and intuitive so personnel can be trained as quickly as possible. These apps have feature parity but were developed natively in order to optimize performance and limit battery drain.