Rising Points delivered fast, accurate data entry and responsive 24/7 support.
What was the project name that you have worked with RisingPoint Technologies Bhd?
PMC x Jotun Paints Redemption
What service was provided as part of the project?
Artificial Intelligence
Describe your project in brief
This role involved verifying and processing customer redemption orders for the Jotun X PMC campaign. It required managing data entry, cross-checking order details and receipts, and ensuring eligible orders were accurately updated and pushed for fulfillment. The focus was on accuracy, efficiency, and coordination with the operations team to handle a high volume of daily orders.
What is it about the company that you appreciate the most?
What I liked most about RisingPoint Technologies Bhd was their responsiveness and reliability. No matter the time or task, they consistently delivered accurate work and were always available to support us when we needed it. Their professionalism, attention to detail, and commitment to getting things done right made them a truly valuable partner.
What was it about the company that you didn't like which they should do better?
If I had to point out one area for improvement, it would be streamlining communication during peak periods. While the team was always responsive, there were moments when clearer updates or more proactive check-ins could have helped us stay better aligned. That said, they were always open to feedback and quick to adapt when flagged.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Consumer Products
