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Verified Profile
Ronas IT is an engineering company that provides professional IT services for entrepreneurs and companies around the world. We have been designing, developing, and maintaining apps since 2007.
Our goal is to create software solutions that match our clients’ needs and expectations. Ronas IT workflow is based on analytics and agile methodology that help us to provide high-quality IT services to small businesses and startups.
We like to see our clients as partners and we do our best to deliver the product they and their users are 100% satisfied with. Agile principles, ongoing communication, transparency are the cornerstones of each of our projects.
Locations
Estonia
Ahtri 12,
Tallinn,
Harju
10151
+37253999974
Focus Areas
Service Focus
- Web Development
- Mobile App Development
- Maintenance & Support
- Software Development
- App Designing (UI/UX)
Client Focus
- Small Business
- Medium Business
Industry Focus
- Financial & Payments
- Real Estate
- Business Services
Ronas IT Executive Interview
Roman Surikov
Founder & CEO
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
We use GoodFirms as an independent and credible source to validate our experience and high level of customer satisfaction. Now we plan to get more reviews so we can increase our visibility and start getting leads from the platform.
Please introduce your company and give a brief about your role within the organization.
Well, my name is Roman Surikov, and I am the founder and CEO of Ronas IT. As the CEO, I am responsible for setting the direction of the company's development and aligning processes so that the company moves in the planned direction. I also manage certain projects of our clients from time to time, as I truly believe that in our industry, it is important to stay involved in your company’s operations. This way, you can find weaknesses within your company faster and improve processes to fix these issues.
What is the story behind starting this company?
It all started quite a long time ago, 15 years to be exact. Back then, I didn't think that we would start a company. We just wanted to change the way we worked so that we could work remotely and manage our own time. In 2007, it was not a common practice yet. So, we met in a café and just wrote down on paper how exactly we would like to work. And we came to three key principles: self-time planning, hourly pay, and the ability to work remotely. At that time, no one thought that remote work would be a given in 15 years. We all were obsessed with IT and software development and had degrees in this field, so we didn’t have to think twice about what we would like to do.
What is your company’s business model – in-house team or third party vendors/ outsourcing?
We have our own team. It’s important to work with your own team in case you need to get maximum efficiency from the project beginning. We do custom software development, and here, the cost of communication takes about 30% of the cost of a project. So, if you work with a group of freelancers, the final cost of the project will be higher. It also increases the risk of not being able to get the team together. Having a permanent team from the start of the project reduces costs and minimizes the risks for the project. And what is more important, all the experience the team gains stays in-house. We can guarantee predictable results and compliance with internal quality standards.
How does your company differentiate itself from the competition?
We have our own vision for what we do. We do not only develop software; we look for the best possible solution for each customer. We look at the project from both the engineering side and business perspectives. Our goal is to provide the client not only with software but with value and help them ask the right questions and find the answers. We offer our customers ideas that can help them, whether it is to save the budget, gain economic benefits, or get investments. And when we initiate the project, the most important thing for us is to come to a common ground with the customer on the project purpose and values we are going to receive as a result.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We have expertise in finance, real estate, and business automation; we also had several booking and rental, as well as betting projects. And our clients are long-term, not repetitive. Some of our clients have been with us as long as the company has been around.
Please share some of the services that you offer for which clients approach you the most for?
Half of our clients are related to startups, developing MVPs, idea validation, gathering feedback from first users, and raising funding. The other half is related to business automation, which requires a slightly different approach and processes. The main goal here is not to break what we already have and to add value for the customer.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
It comes from our vision. How do we meet the needs of our customers? We find them out. When we know what the customer wants in the end, we share our expertise to find the best solution for them. Sometimes in the middle of the discussion with the client, it becomes clear that there is no need for any custom solution. And if it is the case, we tell the client so. For example, one of our clients came to us asking for a food delivery app. While discussing some details, we realized that the company was not selling very much yet, and we suggested that they should start selling their product through their Instagram account to start. This way, the client can find out with minimal risk if there is a place for their project in the market and, based on this data, decide on the development of the project.
What kind of support system do you offer to your clients for catering to their queries and issues?
Once the project is completed, we offer our clients a support subscription. As part of this subscription, we maintain the infrastructure necessary to quickly troubleshoot and scale the client's infrastructure in case of load growth. For each customer, we negotiate and prepare an individual Service Level Agreement (SLA), which is a kind of code that regulates our partnership with the client.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
The payment structure depends on the type of the project and the initial constraints. The Fixed Cost pricing model is a good option if the work can be done in phases and the uncertainty of the project is low. This payment structure usually requires sequential phases, since the result of one phase can affect the cost of the next phase. The Time and Material pricing model, in its turn, works well if flexibility is important and there is a high level of uncertainty. With this model, we can react to changes faster and with more agility.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
For us, it is not a matter of price. We do not take on projects that we do not think are feasible or that we do not have enough expertise or resources to complete. When a potential client comes to us with a superficially worked-out idea, it is difficult to determine the scope of the work to be done, as well as the client’s needs. To avoid this kind of situation at the development stage, we have business analysts. They work with the client, gathering their requirements in terms of budget, time, and quality. And if at this stage, it turns out that these сonstraints are not feasible, we do not take on the project.
What is the price range (min and max) of the projects that you catered to in 2021?
Well, in 2021, the price range started at around $30,000 for a project and ended at $500,000.
Where do you see your company in the next 10 years?
We believe that information technology makes both business and life more productive and convenient and creates a potential for growth and development. We will continue to be a reliable partner and create value for our customers.
Ronas IT Clients & Portfolios
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Ronas IT Reviews
9 Reviews
- All Services
- Web Development
- Maintenance & Support
- Mobile App Development
- App Designing (UI/UX)
- Web Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Nikita Verkhovin, CTO at CoinSpace LLC
Posted 11 months ago
Enjoyable, easy, high quality, great result, fully satisfied. They know what they do.
Review Summary
We really enjoy to work with Ronas IT. They have very strong designers and web developers. Also, great project management makes communication easy and cost predictable.
What was the project name that you have worked with Ronas IT?
Coin Wallet - non-custodial multicurrency wallet
Describe your project in brief
Coin Wallet is a non-custodial multicurrency wallet for multiple platforms. A single wallet to manage all of your crypto on multiple blockchains seamlessly. Works since 2015.
What is it about the company that you appreciate the most?
high quality of result, real estimates, good communication, big team, reliable
What was it about the company that you didn't like which they should do better?
Continue to push up their limits. Truly I don't know what to write here :)
Kimi Siefen, Co-founder at Lainappi
Posted 11 months ago
Ronas IT knows how to dig through customer needs to create what you really need
Review Summary
Ronas IT is a highly professional team of excellent software developers with a large variety of all kinds of skills ranging from UI/UX designing to hardcore front-end and back-end development. Ronas IT always finds a way in delivering what you need.
What was the project name that you have worked with Ronas IT?
Lainppi rental service for household items
Describe your project in brief
Lainappi is a Tampere-based company founded in 2020. The business is based on an innovative household items rental service offered to consumers and business customers. The service works through a mobile application, where users can rent items from each other, such as tools, sports equipment and clothing. The free downloadable app serves as a tool for users to rent items. We develop easy and sustainable ways to make renting achievable and affordable so that as many people as possible can enjoy unique experiences.
What is it about the company that you appreciate the most?
The understanding of customer needs and delivering accordingly and on time.
What was it about the company that you didn't like which they should do better?
Language barrier in some cases might have caused miscommunication but these were swiftly resolved.
Bill Measom at UK Retreats
Posted on Nov 29, 2022
Ronas IT were the only company who were able to understand and even contribute to my vision
Review Summary
I‘m able to think of creative ideas but I don’t have the knowledge or experience with building websites. I went to multiple web agencies with my vision and the response I had was; confusion, this will cost a lot of money, we can’t do it.
After being a call with Ronas IT for 30 minutes, they understood exactly what I needed and even went as far to say ‘this is simple’. This put me at ease instantly and I knew they were the perfect fit for my project.
Throughout the design and development process, the communication was excellent. The results were exactly what I had in mind. What I also loved was how the team contributed when I was on the fence about a particular website feature. Their understanding of how users typically interact with websites was extremely reassuring and this experience saves so much time in terms of decision making.
After the project had finished, communication continues to be excellent and they’re always on hand if you have any issues or questions.
After being a call with Ronas IT for 30 minutes, they understood exactly what I needed and even went as far to say ‘this is simple’. This put me at ease instantly and I knew they were the perfect fit for my project.
Throughout the design and development process, the communication was excellent. The results were exactly what I had in mind. What I also loved was how the team contributed when I was on the fence about a particular website feature. Their understanding of how users typically interact with websites was extremely reassuring and this experience saves so much time in terms of decision making.
After the project had finished, communication continues to be excellent and they’re always on hand if you have any issues or questions.
What was the project name that you have worked with Ronas IT?
UKR Club by UK Retreats
Describe your project in brief
I’m the founder of UK Retreats which helps people discover unique stays across the UK whilst saving money, time & effort. I had the idea of creating a club to go an extra step in providing value. This would also help me monetise my social media following. The project was called UKR Club and we created a map with filters and a section for exclusive deals.
What is it about the company that you appreciate the most?
{"1":"Their expert input during decision making eased any nerves about adding website features","2":"The communication was way above expectation. The team were even there to answer on over the weekend when I had a small emergency ","3":"Their attention to detail is immaculate and they back it up with the quality of their work "}
What was it about the company that you didn't like which they should do better?
{"1":"The project took slightly longer than anticipated but it was partly due to me adding new features as the design \/ development occurred "}
Craig Barber
Posted on Feb 02, 2022
Responsive, well managed and capable of doing a great job
Review Summary
Great experience working with Ronas IT. They were super responsive and brought to life a complicated web based app front end and back end. I worked with them over a long period of time on 2 stages of a project. I would recommend them and use them again.
What is it about the company that you appreciate the most?
{"1":"Responsive and accommodating to requests, well organized and easy to work with"}
What was it about the company that you didn't like which they should do better?
{"1":"Possibly more video meetings would be nice but not completely necessary"}
Anonymous
Posted on Feb 08, 2021
Best development company I have dealt with in 10+ years
Review Summary
These guys know their stuff. They are beyond professional, they offer not only a solution to a problem but they always offer the BEST solution. What this means to the customer is they are not paying through the nose for technology that is not needed. They deliver the right tools for the job!
Highly recommend!
Highly recommend!
What is it about the company that you appreciate the most?
• Great communication • Fantastic team • Highly responsive CEO
Michelle Coates, Founder & Managing Director at at Dokkit
Posted on Nov 09, 2020
Reliable and solid expertise
Review Summary
Ronas IT provide peace of mind. Once they start working on a project they don't finish until everything is taken care of. Best part is their level of expertise is high so you can be assured that what you need to work, works!
What is it about the company that you appreciate the most?
I love how reliable the team is. Allows there when you need them. Nothing is too much trouble and the results are excellent.
What was it about the company that you didn't like which they should do better?
It's very difficult to do but more accurate development time and effort estimate up front would be appreciated to reduce unexpected costs.
Rigved Raut, Founder at McPond.com
Posted on Jun 11, 2020
Ronas IT Stands out!
Review Summary
We’ve worked with many other development companies in the past, and Ronas IT definitely stands out. As we being a start-up, they were always interested in contributing to our ideas—it was a collaborative, well-organized process.
What is it about the company that you appreciate the most?
Transparency.
George Myers, Director of Engineering at CrystalGraphics
Posted on Nov 03, 2017
We have been pleased with RonasIT
Review Summary
We have been working with RonasIT continuously since 2008. We have found that their engineers are knowledgeable, competent and reliable. We have had a good experience, and plan to continue working with them in the future.
Julian Reid, Senior Contracting Consultant at Hagrid Solutions Pty Ltd / Freelance
Posted on Oct 28, 2017
Great company
Review Summary
Always responsive and can handle almost any technical or design challenge. Up with the latest dev methods.
Great guys too
Great guys too
What is it about the company that you appreciate the most?
Prompt. Professional. Skilled
What was it about the company that you didn't like which they should do better?
Quoting