A smooth and highly effective HubSpot implementation that significantly improved our lead management and sales workflow.
Throughout the engagement, their team remained organized and proactive. They communicated clearly, kept the project on schedule, and were always quick to address questions or adjust configurations when needed. One thing that stood out was their willingness to go beyond the original scope whenever they saw an opportunity to improve our setup.
Since the implementation, we’ve seen a noticeable improvement in lead tracking, email engagement, and overall conversion rates. Just as importantly, our sales development team now feels comfortable and confident using HubSpot in their daily workflow.
What was the project name that you have worked with Set 2 Close?
HubSpot CRM Implementation & Sales Automation Setup
What service was provided as part of the project?
Implementation Services
Describe your project in brief
Our company partnered with Set2Close to implement and structure HubSpot CRM for our ERP platform business. Their team handled the full setup, including CRM architecture, lead capture processes, marketing automation workflows, and sales pipeline configuration. They also worked closely with our sales development team to ensure the system was aligned with our internal processes and provided hands-on training to help our team adopt the platform efficiently.
What is it about the company that you appreciate the most?
Their expertise and practical approach stood out the most. They didn’t just configure the CRM - they made sure the system genuinely supported our sales and marketing processes.
What was it about the company that you didn't like which they should do better?
There wasn’t anything significant that stood out as a negative. Overall, the engagement was very smooth and well managed.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Other Industries