Top Healthcare Software Design & Development Company
Sidebench is an award-winning healthcare software development and product design consultancy headquartered in Los Angeles. We serve enterprise healthcare providers, payers, and high-growth digital health startups by solving complex product challenges through a unique blend of executive-level strategy and technical architecture.
As a certified HIPAA-compliant partner, Sidebench specializes in building secure, scalable, and interoperable digital health platforms. Our expertise spans the entire healthcare ecosystem, from telehealth and virtual care platforms to sophisticated EHR/EMR integrations and custom patient engagement portals. We are recognized for our "UX-first" approach, ensuring that highly regulated tools remain intuitive for both providers and patients.
Core Healthcare Specializations:
Healthcare Software Development: End-to-end engineering of HIPAA-compliant mobile and web applications.
Interoperability & Integrations: Seamless data exchange via HL7, FHIR APIs, and deep integrations with major EHR systems.
Behavioral Health & Pediatrics: Custom solutions for complex neurological care, ABA therapy tracking, and NICU discharge support.
Smart Scheduling & Patient Flow: Algorithmic scheduling platforms that reduce waitlists and optimize provider utilization.
AI-Enabled Solutions: Responsible integration of AI and data engineering to drive clinical decision support and operational efficiency.
Choosing Sidebench means partnering with a multidisciplinary team of data architects and product strategists who have delivered transformative outcomes for industry leaders like Inland Empire Health Plan (IEHP), Cortica, Rectangle Health, and LEARN Behavioral. We don't just build software; we co-invent the future of care delivery.
Certifications/Compliance
United States
149 South Barrington Avenue,
Los Angeles,
California90049
310-893-3589
$100 - $149/hr
50 - 249
2012
Service Focus
Focus of Mobile App Development
iOS - iPhone - 55%
Android - 35%
iOS - iPad - 10%
Focus of Software Development
Java - 20%
PHP - 20%
Javascript - 20%
AngularJS - 20%
C# - 20%
Focus of Web Development
Wordpress - 25%
Drupal - 25%
Joomla - 25%
Sitecore - 25%
Focus of Web Design
Website - 60%
Landing Page - 20%
Launch Page - 10%
Usability - 10%
Industry Focus
Healthcare & Medical - 40%
Consumer Products - 30%
Financial & Payments - 15%
Media - 10%
Government - 5%
Client Focus
50% Large Business
40% Small Business
10% Medium Business
Review Analytics of Sidebench
7
Total Reviews
5.0/5
Overall Rating
1
Recent Reviews
What Users Say
A thoughtful, design-driven team that turns complex wellness ideas into a polished, on-schedule product.
Lauren Jenai , CEO at Manifest
iOS Mobile App Dev & Design for Health & Fitness Program
Lauren Jenai , Founder and CEO at Manifest
Design Strategy & Universal Design Workshops
Ryan Easterly , Executive Director at WITH Foundation
Custom Global Enterprise Platform + iOS Application
David de Jesus , Founder & Principal Engineer at AUGx
Brand Manager - Pabst Brewing Company
Anthony Armato , Senior Strategist at R/GA
What Users Like The Most
Their rare ability to merge forward-thinking design creativity with reliable, on-time delivery, creating both excitement and confidence in the product’s future.
We share the same attention to detail - which is hard to come by. They were thourough and made sure to take the time to get everything right the first time.
- Excellent communication and understanding of client's needs. - Fulfillment of expectations on-time and within budget.
What Users Like The Least
Providing even more proactive insights on post-launch growth strategy or user engagement optimization could elevate an already strong partnership to the next level.
A thoughtful, design-driven team that turns complex wellness ideas into a polished, on-schedule product.
Collaborating with Sidebench has felt less like hiring a vendor and more like building alongside a strategic product partner. From the earliest concept workshops, their team demonstrated a strong ability to translate abstract health and fitness ideas into tangible product direction—balancing creativity with practical development planning. As the app evolved, Sidebench maintained that balance by pairing innovative UX design thinking with disciplined engineering execution. The result is an iOS application packed with meaningful content, intuitive navigation, and distinctive fitness evaluation features that genuinely differentiate it in a crowded wellness market.
What was the project name that you have worked with Sidebench?
iOS Health & Fitness App Design and Development
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
Following a series of in-depth concept workshops, Sidebench is designing and developing a feature-rich iOS health and fitness app that includes advanced content experiences and unique fitness evaluation capabilities.
What is it about the company that you appreciate the most?
Their rare ability to merge forward-thinking design creativity with reliable, on-time delivery, creating both excitement and confidence in the product’s future.
What was it about the company that you didn't like which they should do better?
Providing even more proactive insights on post-launch growth strategy or user engagement optimization could elevate an already strong partnership to the next level.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$50001 to $200000
In Progress
Other Industries
Lauren Jenai, Founder and CEO at Manifest
Posted on Dec 09, 2019
iOS Mobile App Dev & Design for Health & Fitness Program
I hired Sidebench to redesign and develop the Manifest app from the ground up. We’ve gone through workshops regarding the flow of the app and they’ve been very thorough in getting a full understanding of the concept before starting development. With a defined vision, they’ve developed an app for iOS and we are launching in the App Store soon.
They offer a thorough and organized process, but what’s truly notable is their creativity. Everyone’s input is extremely valuable and it helps keep me on-task. Communicating with developers is often frustrating, but that was never the case here. They're a young and exciting team with a fresh perspective. They have a really good pulse of current markets and strategies; they're a talented group of people.
What service was provided as part of the project?
Mobile App Development, Software Development, App Designing (UI/UX)
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Ryan Easterly, Executive Director at WITH Foundation
Posted on May 02, 2019
Design Strategy & Universal Design Workshops
Sidebench joined our digital health initiative for our Universal Design workshop, which allowed adults with developmental disabilities to give feedback to designers and developers. The workshop was a success, so we expanded it to a symposium and a project we’re calling Beta Day. The hope is to reach a broad array of representatives from tech companies and support them in beta testing their products with adults with intellectual and developmental disabilities.
Our needs are unique among Sidebench’s clients, as they’re not developing technology for us. They provide insight into the way designers and developers think and are ultimately responsible for creating the educational components of the workshop. We want to make sure we speak to the tech community in the best way possible, so Sidebench delivers more content and better outreach. Their insight is strong, and they’re great to work with.
What service was provided as part of the project?
App Designing (UI/UX), Mobile App Development
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
David de Jesus, Founder & Principal Engineer at AUGx
Posted on Mar 05, 2019
Custom Global Enterprise Platform + iOS Application
Sidebench was key in our business roadmap, and helped build and scale our suite of iOS & Web Platform Apps. Sidebench’s focus on product management and tech leadership has led to a seamless collaboration with Red Bull’s in-house IT and development teams. The Sidebench team was been able to help guide the vision as well as a back it up with a solid technical team. It's been a seamless process since the beginning. One of the big wins is that the app is being used across all business units. The system and application is now currently being heavily used globally for all Red Bull events and continues to be completely supported by Sidebench.
What service was provided as part of the project?
App Designing (UI/UX), Mobile App Development, Software Development
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Anthony Armato, Senior Strategist at R/GA
Posted on Oct 24, 2018
Brand Manager - Pabst Brewing Company
They were great. The quality of their work was really high and they delivered on time
What service was provided as part of the project?
Direct Marketing
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Evan Carlson, Assistant at Anita Ko
Posted on Apr 06, 2017
Professional, skilled, and efficient!
The entire experience working with Sidebench was a dream come true. They were attentive to our needs, and took our ideas and transformed them into the website that we always wanted and needed! We definitely recommend them to anyone considering outsourcing their web development/design projects.
What service was provided as part of the project?
Web Development, Web Design
What is it about the company that you appreciate the most?
We share the same attention to detail - which is hard to come by. They were thourough and made sure to take the time to get everything right the first time.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Jordan Burnier, Marketing Manager at Stampington & Company
Posted on Mar 24, 2017
Sidebench Studios delivered exactly what we wanted
With the launch of a brand new title, we wanted to design and build a mobile responsive website that captures our unique brand and mimics the sensory experience of its readers. Some of the challenges were that we also needed to leave room for extensive growth, e-commerce, and a few more capabilities that we just weren't quite ready to utilize at the launch of the new site. Sidebench Studios delivered exactly what we wanted: a beautiful, fluid, and functional website that is mobile responsive and gives us the ability to manage changes/growth in-house while keeping the door open for future e-commerce capabilities. I cannot speak highly enough of the skill and professionalism of their team, open communication throughout, including handling new requests seamlessly, and completing this project on time and within budget. This hasn't always been my experience when outsourcing similar projects. I would highly recommend Sidebench Studios for any interactive web design and developmental projects, e-commerce fixes and additions, mobile optimization, and other related needs.
What service was provided as part of the project?
Web Design, E-commerce Development
What is it about the company that you appreciate the most?
- Excellent communication and understanding of client's needs. - Fulfillment of expectations on-time and within budget.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Client Portfolio of Sidebench
Project Industry
Healthcare & Medical - 20.0%
Government - 10.0%
Art, Entertainment & Music - 40.0%
Consumer Products - 20.0%
Travel & Lifestyle - 10.0%
Major Industry Focus
Art, Entertainment & Music
Project Cost
$500000+ - 10.0%
$100001 to $500000 - 50.0%
Not Disclosed - 20.0%
$50001 to $100000 - 20.0%
Common Project Cost
$100001 to $500000
Project Timeline
1 to 25 Weeks - 100.0%
Project Timeline
1 to 25 Weeks
Portfolios: 10
American Heart Association: Care Plan Platform
$500000+
14 weeks
Healthcare & Medical
Collaborated with AHA’s Innovation Group to translate their guidelines and content into actionable Care Plans that can be delivered through mobile platforms, encouraging patients to take a bigger role in the management of their health.
Built a screening tool that creates a score on a scale of 1-10 that gives a measure of a patient’s current health
Designed unique care plans that are derived from a patient’s health score which gives patients an actionable, 12-week plan
Digital care plans are tailored to the user based on their psychographic profile and AHA’s scientific research
The tool works on mobile and desktop which provides flexibility for both healthcare professionals and patients
LA County Foster Care: Time2Connect Web Application
Not Disclosed
10 weeks
Government
The Department of Child Services in Los Angeles, California spends 2 million hours a year arranging 4 million hours of Foster Child visits. They partnered with Sidebench to develop an MVP platform from which they could improve their process into the future. This new platform, called Time2Connect, is expected to save over 500,000 hours/year, allowing social workers to dedicate more time and energy to result-driven outcomes such as reunification of foster children with their biological parents.
Recognizing a global opportunity, Sidebench helped Red Bull marry a custom user experience design with a digitally-focused business strategy to create a photo booth experience that represents Red Bull brands properly all around the world.
Built a custom desktop admin system to customize photo frames and filters to cater to various Red Bull brands across thousands of events
Created a backend system to deliver photo collages or looping GIFs to event attendees
This proprietary technology allows Red Bull to license and sell their technology to other brands and enterprises to create revenue opportunities
We consolidated 4 distinct workflows & marketplace interfaces into a single digital asset marketplace platform to be used by international distribution partners.
Redesigned the marketplace while synthesizing the competing interests of several NBCU business groups and balancing two external legacy technology vendors
Created a system that offers different views, workflows and capabilities for different users based on specific permission levels
The platform is used to distribute digital content and assets to syndicates, airlines and location stations worldwide
Imagine Entertainment: Impact Mobile + Web Applications
Not Disclosed
10 weeks
Art, Entertainment & Music
Impact’s mission is to cultivate and empower creative storytellers from around the world by taking an innovative and collaborative approach to content creation. Imagine Entertainment is one of the most reputable production houses in the world and Sidebench served as a strategic partner in the discovery, design & development of the Imagine Impact ecosystem, covering iOS, Android and web applications.
Worked with the founders of Melody, a music-focused social content aggregation platform, on design, product strategy, and technical architecture of their flagship mobile app.
Designed multiple iterations of the prototype in order to help the co-founders communicate their product vision to investors and to hire and onboard an internal team
The original prototype enabled the team to raise over $850k in seed funding and acceptance into Mucker Labs Accelerator
Worked with PBR to launch a consumer-facing marketing platform that also serves as a tool for Marketing Executives and Field Marketing Representatives to track orders, events and clients.
Created a loyalty strategy that allows fans to discover and attend sponsored PBR events and bars while earning swag and points through the loyalty program
Worked with Field Marketing Reps to build an infrastructure that lists their accounts in their city and log details from visits to those accounts
Collaborated with the CMO and Marketing team to choose which insights were the most valuable and how to record them
The IoT Group, a publicly traded company from Australia, wanted to disrupt the drone market and partnered with Sidebench to design and develop a mobile control app for their ROVA Selfie Drone and an e-commerce store to sell them.
Partnered with key stakeholders at the IoT group to successfully deliver a fully functioning product to the App Store on a highly accelerated four week project timeline from start to finish to meet deadline
Rebuilt existing app provided by 3rd party company and advised on API design and structure
Conducted design and development in parallel on iOS and Android
Defined the future product roadmap to include an augmented reality game experience and auto-follow facial recognition technology
Please introduce your company and give a brief about your role within the company?
I’m the Founder & CEO of Sidebench, an award-winning digital innovation lab, and product design studio. Sidebench incubates select early-stage startups and partners with enterprises & brands including Red Bull, Facebook, Oakley, Andreessen Horowitz, Accel, Sony Pictures, United Talent Agency, NBC Universal, Cedars-Sinai, Instagram, American Heart Association, among others. Sidebench’s goal is to create positive disruption in all industries and to impact the most number of lives through our work positively. We are closely aligned with the Los Angeles Design Community as a company through OpenIDEO, Social Enterprise Alliance Los Angeles, the WITH Foundation, and I’m also personally a board member for multiple non-profit companies, including American Red Cross and the Children’s Hospital Los Angeles. Our work has been recognized in Entrepreneur Magazine’s most entrepreneurial companies in America, the Forbes 30 Under 30 list, and Inc Magazine’s fastest-growing companies in America.
What was the idea behind starting this organization?
With my background in technology consulting and user experience & product design, I had a vision for building next-generation applications and custom software for large enterprise companies in a very different way than the industry’s big players. I wanted to digitally transform large businesses while also incubating, investing in, and launching startups at the same time. My idea was to integrate human-centered design, modern technical architecture, and forward-looking business strategy into every step of a new product design framework, one shaped around our start-up style of rapid prototyping with the risk mitigation planning and testing needs of working with Enterprise-level IT, Marketing, and Operations teams. It didn’t take long before it was clear that we could go toe-to-toe with the big guys and win.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We operate with an in-house team of Technical Architects, UX Designers & Researchers, Product Designers, and Product Managers in Los Angeles, and our software engineering team sits in Egypt. We acquired ownership of the engineering team last year after two years of delivering successful, scalable products as an integrated team. They were by far the best engineering team we had ever worked with out of the hundreds of developers we had worked with locally, as employees, on client teams, at previous tech startups, Fortune 500's, abroad, or anywhere else.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
One of our biggest differentiators is that we have proven time and time again to solve “impossible problems” across multiple industries. In order to do this, we integrate our expertise in 1) Product Strategy, 2) User Experience design, and 3) Technical Architecture at every major decision point of a new business concept and product design project.
We are extremely unique in this way. This is how we have been successful in building everything from apps that reach millions of users, to internal “corporate innovation” platforms that generate millions of dollars in profitability, to systems that fundamentally change how the government makes decisions.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Sidebench caters to all industries; however, in the past, we have had significant experience across financial services, media & entertainment, consumer products & retail, along with healthcare and government. Our clients usually partner with us on multiple projects, most over the course of multiple years. We are often brought in for Product Strategy, and then move into a separate Product Design engagement, followed by Implementation, and then Data Insights & Support. We have a number of clients who hire us as an ongoing engagement to support the various project and product types.
Mention the objectives or the parameters critical in determining the time frame of developing a mobile app.
When determining the time frame for development on a mobile app, critical parameters to Sidebench are defining overall objectives and the alignment of features that make it into the MVP. We focus on this, as an MVP offering allows us to be lean to get a minimum set of features and bring them to market to gauge user responses. Other questions we consider are if there is an existing code base, existing designs, and how much of these existing materials can be reused.
How much effort in terms of time goes into developing the front end and back end of a mobile app?
Both Front-end and Back-end development requires continuous and close collaboration across cross-functional teams. We will usually quote between X and Y weeks for development projects depending on the complexity of the solution needed. Products with complex back-end work and many user flows can take several months to develop. For Sidebench, it is important when building quality products to ensure development teams have the right balance of high effort, clear communication, and efficiency.
What are the key parameters to be considered before selecting the right platform for a mobile application?
There are a number of factors to consider when choosing the right platform. Other than time and cost, understanding the platform’s users, their demographics and loyalty are equally important along with the complexity of the platform, and it’s compatibility with the type of app you want to create.
These days, almost all new products must support both iOS and Android. iOS is more important domestically, Android more important internationally, but you'll always miss out on potential users unless you build for both.
Which platform do you suggest your clients to begin with when they approach you with an idea (Android or iOS) and why?
There is not one platform that we always suggest. At Sidebench, choosing a platform is always based on the client’s business goals and long-term product vision. We have recently encouraged partners to choose React Native as an alternative to deciding between Android or iOS. React Native lets you build mobile apps using mostly JavaScript. It uses the same approach as React, letting you compose a rich mobile UI from declarative components. With React Native, you don’t build a mobile web app, an HTML5 app, or a hybrid app; you build a real mobile app that’s indistinguishable from an app built using Objective-C or Java. React Native uses the same fundamental UI building blocks as regular iOS and Android apps. You just put those building blocks together using JavaScript and React.
Android or iOS, Native or Hybrid — which platform is best to use to build your app? What are your recommendations?
This is very much driven by the overall needs of the project. If for example, the project being developed is a game, we would likely start with recommending a native iOS or Android app. A hybrid or non-native solution “could” work, but the advantage of running as fast and as smooth as possible, for something as intensive as even a light game, would push the needle towards a native solution above others.
If however, a project only had access to Javascript developers, and the project did not involve a very resource-heavy solution (like a game), there is a good chance a React Native hybrid solution might be suggested. This would also have the advantage of enabling development for both Android and iOS simultaneously (not quite, but much closer to that) than individually/separately.
What are the key factors that you consider before deciding the cost of a mobile application?
Before presenting our clients with a quote for their mobile solution, we will first take into account the number and complexity of user stories needed to achieve an MVP. At Sidebench preparing the right UX/UI flows for the client and their users is extremely important, and we more often than not suggest clients engage in a discovery process with us to ensure the user experience is optimized for their targeted customers. Finally, the tech stack is also an important factor to consider before deciding the costs of the mobile application.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We typically work with our clients to define a payment structure that works for them. Most often it is either Fixed Cost or Sprint Based Time & Material.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
At Sidebench we have predefined ranges which give an estimate of the types of budget’s we work with, however depending on the circumstance that minimum budget will change and we can get creative with our cost structures. There is an expectation, however, that both the idea/concept is validated and we will do our best to put forth an accurate estimate based on the information that we have present. This is one of the key focuses of our discovery process is to define to a more granular level the development cost. Software development is always difficult to pinpoint due to the nature of phased rollouts and the extent as to which features are included in the first release of the product.
What is the price range (min and max) of the projects that you catered to in 2018?
For 2018, we have worked on a myriad of different types of projects, everything from product and concept ideation and strategy to full-scale agile development. These projects have ranged from $10k to $500k+.
Which business model do you suggest to your clients enabling them to generate revenue from mobile applications? Why?
At Sidebench, recommending the right option for them is the most our highest priority. When it comes to the business model, it always comes down to the overall vision of each of our clients. Factors such as the industry, whether it is a service, or has an e-commerce element, and whether or not it is public-facing will help define the appropriate business model. There is no one-stop approach to determining the revenue model.
