Overview

About Sillwork

Sillwork helps local service businesses stop losing customers they already paid to get. Most owners think they need more leads. Usually they need to stop leaking the ones they have: calls that hit voicemail while they're on a job, web forms that sit overnight, quotes nobody follows up on, and past customers nobody invites back.

We build AI systems on top of the phone system, calendar and CRM a business already uses:

  • AI voice and chat assistants that answer and book 24/7
  • Missed-call text-back and instant lead response
  • Automated follow-up on quotes and estimates
  • Appointment reminders and no-show rebooking
  • Past-customer reactivation and review requests
  • CRM setup and workflow automation

Every engagement starts with a free Lead Leak Audit: we call the business during and after hours, test the website form, time the reply and check for follow-up, then show exactly where customers slip through. Every build is tested end to end before launch, and every client gets one point of contact who checks in monthly.

We work with home services, trades, med spas, salons, dental offices, insurance agencies and real estate teams, based in Glens Falls, NY and working with businesses across the US.

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Focus

Service Focus of Sillwork

How the team's effort is distributed across services.

80%20%

Industries Focus

40%20%20%20%

Client Focus

Small Business100%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Building and testing client automations
Retell AI
AI voice agents that answer and book calls 24/7
Selected Work

Client Portfolio of Sillwork

Where their work concentrates - by industry, budget, and timeline.

Clients: 1

Matt Secor Brazilian Jiu-Jitsu

Where we are

Locations (1)

Offices where Sillwork operates.

Headquarter
United States

United States

15 Walnut St, Glens Falls
Albany, New York 12801
5187699096