“Impressive technical work and strong collaboration on a detailed, phased project!”
The technical work they produced is good. This is only the first phase of three-phase project with them. Once we launch this phase, troubleshoot it, and go live, we will begin developing phase two. I would give them an eight out of 10 for project management. At times we had to bring them back to the requirements we agreed on, or had to be extra engaged to make sure they stuck closely to our schedule. However, there were a few lapses on both sides. Sometimes we were late or behind with our feedback. The phase-one launch was scheduled for April or May, but it’s been delayed until now. This delay was 70–80% our fault. We spent about two months on several technical issues to make sure we got them right, and we added something to the scope that took four months to deliver. All in all, we are still happy. We’re not in a hurry to launch the project yet. We more concerned with doing things well the first time.
