Singularwise
AI, Customer Experience & Automation Consulting
Singularwise is a boutique consultancy specializing in Artificial Intelligence, Customer Experience and intelligent process automation, headquartered in Barcelona, Spain. We help mid-market companies across Spain and Latin America transform their customer operations through AI-powered conversational agents, workflow automation and omnichannel strategies. Our services include CX strategy consulting, AI agent development, process automation with n8n, and CRM implementation on platforms like Salesforce and Zendesk. As an accredited FUNDAE training entity, we also deliver professional certification programs in AI and Customer Experience for corporate teams. Our clients include organizations in banking, retail, telecommunications, logistics and healthcare across 9 countries.
Spain
Why Singularwise?
- Deep expertise in AI Customer Experience combine
- Proven results across Spain and Latin America
- End to end from strategy to implementation
Service Focus
Industry Focus
- Financial & Payments - 30%
- Healthcare & Medical - 15%
- Enterprise - 15%
- Hospitality - 10%
- Retail - 10%
- Travel & Lifestyle - 10%
- Transportation & Logistics - 5%
- Insurance - 5%
Client Focus
AI Tools & Purpose
ChatGPT
AI-powered customer service automation
Claude
Research, content and strategic analysis
Gemini
Multimodal data processing and analysis
RASA
Self-hosted conversational AI agents
Voiceflow
No-code AI agent design and deploy
n8n
Intelligent workflow automation with AI
