“Smart Prep Center will not respond to any requests and cannot be contacted in any form.”
We started an account with Smart Prep Center in 2023 to receive products to be prepped and shipped to Amazon. They required that we pay an upfront fee as opposed to paying them once they completed specific work. Think of it like funding an account and they deduct from it. You add "credits" to your account by funding it. We quickly found their system and process to be incredibly difficult to understand. However, it did work at first. Just recently, I tried to contact them to take my credits and move them to a sister business. They won't respond to my emails, don't answer their phone, and are not prepping the products we have sent in the sister business's name.
