SmartexLab

Full-service results-driven software development
4.9 (5 Reviews) Write a Review

SmartexLab Overview

$25 - $49/hr
50 - 249
2014
SmartexLab is a custom software development company specializing in web and mobile development and end-to-end software development for small and mid-size businesses. Since 2014, we have been applying cutting-edge technology and our expert knowledge across multiple domains, with our core focus centered on fintech and healthcare. Quick facts about SmartexLab: 5 years on the market 50+ in-house tech experts 80+ successfully delivered projects Clients from

SmartexLab is a custom software development company specializing in web and mobile development and end-to-end software development for small and mid-size businesses.

Since 2014, we have been applying cutting-edge technology and our expert knowledge across multiple domains, with our core focus centered on fintech and healthcare.

Quick facts about SmartexLab:

  • 5 years on the market
  • 50+ in-house tech experts
  • 80+ successfully delivered projects
  • Clients from 15+ countries in EMEA and Americas
Key Clients

Thing-it, Leogistics, PapayaGlobal, Didomi, Clickify, Loodse, Prep Social, BHG, Fit Reisen, EyeOpen, Dealtable, MyMun, Worldstores etc

by
Belarus
SmartexLab
Moskovskaya st. 208-6, Brest, Brest 224020
+375 29 8243748
Focus Area
Service Focus
  • Software Development
  • Mobile App Development
  • App Designing (UI/UX)
  • Testing Services
  • Web Designing (UI/UX)
40%
30%
10%
10%
10%
Client Focus
  • Small Business(< $10M)
  • Medium Business($10M - $1B)
80%
20%
Industries Focus
  • Other Industries
  • Financial & Payments
  • Legal & Compliance
50%
40%
10%

SmartexLab Reviews

4.9 (5 Reviews)

Great software engineers

Jawad Stouli
posted on 31/1/19
We have been working with Smartex for more than a year now. They provided our initial remote team and developed our MVP. Both the software engineers and the business people are hard working, reliable and communicate well which is hard to come by in that setting. They are particularly flexible and adapted to small to mid-sized companies.

What is it about the company that you appreciate the most?

Reliable and great at communicating even when you are on the other side of the world.

Project Details
Software Development
$10001 to $50000
posted on 31/1/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Great Company

Mark Stephens
posted on 19/3/19
We use Smartexlab for a number of services including UX/UI design, web development, project management and QA. After speaking to a number of companies across the globe we chose them due to great communication and delivery our projects on time and on budget.

What is it about the company that you appreciate the most?

Communications, Pricing and skillset

Project Details
App Designing (UI/UX)
$50001 to $200000
posted on 19/3/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Excellent developers

Ofer Herman
posted on 29/7/18
We built a team at SmartexLab that developed our product for 2 years developers were professionals, initiative and took part in all aspects of the software development life cycle.

What is it about the company that you appreciate the most?

They are very flexible we were able to manage the team directly and grow as we needed.

Project Details
Web Development
$200000+
posted on 29/7/18
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Great Coordination, Good Work

Robin Christopher Schoss
posted on 4/6/18
Smartex's project management skills are subperb - depending on which talents they assign to you, you can expect anything from solid to phenomenal work along the whole spectrum of software design, engineering, implementation and maintenance
Project Details
Web Development
$0 to $10000
posted on 4/6/18
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Very Helpful

Thomas Kuell
posted on 19/6/17
Helped in developing apps, but also in talking through scope and need and giving ideas - which is very useful for a non-coder like myself.
Project Details
Web Development
posted on 19/6/17
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

SmartexLab Executive Interview

Alex Chepovoi
Alex Chepovoi
CEO, SmartexLab
Please introduce your company and give a brief about your role within the company?
I’m the Founder and CEO @SmartexLab; we’re helping SMEs to digitize their business operations by developing custom software or by enhancing their existing solutions.
What was the idea behind starting this organization?
Before I started the company five years ago, I was an engineer myself and had experience working in several companies; mainly remote teams, distributed all around the globe. The big issue in distributed teams is communication, and back then, due to the restrictions, I thought I could make the process work better if starting and managing my own company/team. We started as a dev shop and focused on helping B2C startups with developing excellent customer experiences. Later, we evolved into an end-to-end solution provider for established enterprises. Now we help them streamline their internal workflows, improving the bottom line, etc., through various solutions, such as reporting & analytics systems, for example.
What is your company’s business model–in house team or third party vendors/ outsourcing?
We only work in-house. We tried to work with freelancers, but this model is not as stable and predictable as when you have everyone sit in a single office. IP rights are a concern as well. Currently, our team’s headcount is close to 50.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
We’re not just a dev agency that does everything. Currently, we focus on a few industries and domains where we have accumulated deep expertise. We always try to think in terms of the business value we can bring to the table with our software solutions. Usually, we find that we can fulfill all tasks from internal analytics dashboards to customer-facing mobile apps.
What industries do you generally cater to? Are your customers repetitive?
Our main focus is on the healthcare and financial industries. While these are broad and you can’t really cover it all, there are several sub-domains in each industry where we have had successful projects. Generally speaking, we can help small to mid-sized clinics to optimize processes related to revenue cycle management, scheduling, billing, office & practice management. With regards to fintech, we built solutions for automating payroll, payment processing, and risk & report management. We are quite confident in mortgage/loan software such as POS, LOS, etc. The last thing I’d like to mention is the move from old-fashioned software to a robust content management solution, and its integration with various software used internally. We also work on building these custom reach web/mobile interfaces connected to it.
Overall, small to medium-sized healthcare and financial organizations can rely on us for most of their software problems.

And getting back to the second question, I’ll just say that most of our business comes through referrals right now.
Mention the objectives or the parameters critical in determining the time frame of developing software.
The first and foremost parameter is the scope, to be exact its volume, clarity, and complexity. Clarity determines the number of risks needed to be added to the time/cost estimate. But usually, for small to medium-sized projects and the fixed price model, we start with the Discovery phase wherein our Business Analyst and Tech Lead clarify and fix the scope beforehand, sometimes at this stage, we create a prototype when it is needed, and then we move to the development phase. The clients we work with usually like flexibility, the ability to change their minds and requirements when they need to. This is why we generally work through a T&M contract model and use the Agile process with iterative scoping.
How much effort in terms of time goes into developing the front end and back end of software?
It always depends. There are broad systems with heavy back-end and light UI with the ratio 80/20, and then there are systems that work the opposite, usually customer-facing apps.
What are the key parameters to be considered before selecting the right framework for developing software?
The general parameters we take into consideration are frameworks/languages of a client’s existing software, scalability, the speed of delivery, supported platforms and project size.
Which languages & frameworks do you prefer to use in development of software?
Our main programming language is JavaScript and related frameworks: NodeJS, Angular, React, React Native, Vue, etc. Nowadays, we can cover everything with this stack, whether it’s web portal, desktop/mobile/watch app or even lights/elevator plugin. But we have several Java/.NET programmers onboard to be able to handle massive older systems.
What are the key factors that you consider before deciding the cost of software?
The cost of the software is derived from an hourly estimation of the effort. We estimate development, quality assurance, and project management, and add risks where applicable. An example of risk is when you have integration with 3rd-party software sometimes the support team is way slower you expect it to be or even not responsive at all, and you either spend more time or also have to switch to another provider. This could impact the timeline and budget, so, we try to account for it beforehand.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We do all of them, but usually, we work out a month-by-month payment plan for our clients.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
To be honest, it all depends on a number of factors. We’ve worked on small PoC/MVP projects for $5,000 - $15,000, where there was very little or even no profit for us, but instead, we saw the opportunity to show our expertise to the client, a chance to understand their project better, and build a longer-term partnership for full-scale solution development.
What is the price range (min and max) of the projects that you catered to in 2018?
I would say most of the projects fell into the $50,000 - $150,000 range. But we had small PoCs/MVPs as well as the large platforms that we will continue to develop and customize for several years.
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
It's always nice to have more online exposure, and GoodFirms has been useful in allowing our current/previous clients to tell others more about their experience with us. Currently, we're aiming to get more exposure on your website. Our ultimate goal is having GoodFirms a stable lead gen channel for our marketing team.