Founded in 2008, SoftTeco has amassed over 500 employees over the decade and developed a name for itself by providing high-grade end-to-end solutions for customers and enterprises. The company has been growing steadily throughout the years and now, SoftTeco has offices in the United States, United Kingdom, Poland, Ukraine, Lithuania, Georgia and Bulgaria.
SoftTeco is dedicated to finding the best solutions when it comes to businesses. With a customer-oriented approach, where solutions are specifically designed to meet their needs, SoftTeco brings a set of services that are comprehensive and of high quality. SoftTeco aims to build a relationship with customers that don’t just stand the test of time but also proves to be beneficial to all parties throughout the period of time they deal with one another.
With a creed that focuses on customers and their needs, SoftTeco has reached over 300 customers worldwide.
SoftTeco specializes in enterprise-grade software solutions and has been bringing a competitive edge to industry leaders for over 15 years. The company offers a range of various services, inlcuding web and mobile development, UI/UX Design, Machine Learning and Data Science, DevOps and Quality Assurance. However, SoftTeco’s primary area of focus is assembling dedicated teams to cover all software needs of our clients in a timely and highly efficient manner. By offering our clients a well-rounded team of professionals, we take full care of the development process and its management, ensuring we are constantly in alignment with the client’s vision and goals.
- Mobile App Development
- Web Development
- Software Development
- Artificial Intelligence
- App Designing (UI/UX)
- Small Business
- Medium Business
SoftTeco Executive Interview
As for myself, I joined SoftTeco at the end of 2018. And while the first two years were relatively smooth, the beginning of 2020 brought the COVID-19 pandemic so I had to act more like a combination of a CEO and a crisis manager. On the bright side, since autumn 2020, the company is seeing extremely vast geographical growth. We opened offices in several countries (including the UK, Georgia, Bulgaria, and Poland) and are looking forward to further expansion and growth.
As for the clients’ marketplace, our approach is basically the same - we treat them with respect and listen to their needs without forcing our opinion on them. We try to identify the biggest “pain points” of every client and offer the most suitable solution while delivering work on time and in correspondence with requirements. Our main goal here is to have clients recommend SoftTeco to their friends and colleagues after working with us.
In general, our primary area of interest lies within enterprise-grade applications. As well, we quite often work with clients from fintech, healthcare, the automotive industry, and telecommunications.
We do our best to make clients come back to us with new projects and it’s always a pleasure to see clients being repetitive. I can’t give specific numbers but I can say that we are satisfied with the number of clients either coming back to us or approaching us due to a recommendation.
As for the projects, our clients often request us to develop secure and scalable enterprise applications for internal use, such as CMS systems, internal messengers, or comprehensive web platforms. And after the launch of the Machine Learning and Data Science department, clients started requesting us to analyze and process their data or design ML-powered models either for internal use or for their customers.
As for the steps that we take to cater to clients' needs and requirements, we simply listen to them, talk everything through and treat every client as a member of the team. We believe that the best solutions can be achieved only together with the client when our vision and ideas are in sync so we spend some time trying to achieve this sync and make sure there are no misunderstandings left behind.
At this moment the company is engaged in a multitude of support projects which differ in size, complexity, and support needs. Every new support project is approached with a high degree of flexibility to make sure that the support our team provides fully matches the project's requirements and business objectives.
If a client wants Time & Material only, we offer a manageable T&M model when we give clients an estimation for the nearest sprints and a 100% guarantee we will meet this estimation. But usually, after some time when the client grows more trust towards us, we shift to the abovementioned Dedicated Team model where the client only needs to pay a monthly fixed fee and the team’s KPI and management are fully on us.
One more thing that we do is offer clients a preliminary “Discovery phase” during which we work on all possible risk areas and prepare a detailed project estimation. In this way, the client gets a solid understanding of what needs to be done and how and all our offers related to projects are justified in numbers.
I’d say that today, the project minimum that we can agree to work with is from 2-4 weeks but in this case, price is not the main deciding factor - it’s the potential that matters the most. After all, I’d personally choose a 2-week project with a serious company that shows great potential rather than a 3-month project with a stagnating business.
SoftTeco Clients & Portfolios
- The World Bank
- C2 SmartLight
- All Services
- Mobile App Development
- Most Recent
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