Sphinx

The inspiration for founding Sphinx JSC stemmed from a passion for harnessing technology to solve complex business challenges and drive growth. Our journey began with a vision to create a company that combines deep technical expertise with a client-centered approach, focusing on delivering innovative solutions in the fields of SAP and custom software development.
Sphinx JSC was founded out of a desire to leverage technology to solve complex business challenges. The inspiration came from recognizing the need for innovative SAP and software development solutions that help businesses optimize their operations and drive growth. Our founders aimed to create a company known for its technical expertise and client-focused approach, and today, Sphinx JSC continues to deliver on that vision.

At Sphinx, our core values are innovation, agility, creation, and security. These principles drive our company culture by guiding our actions and decisions.

To ensure alignment with these values, we integrate them into our hiring process, performance reviews, and daily operations. Regular training and team-building activities reinforce these principles, fostering a unified and values-driven culture across our team.

Since its establishment in 2020, Sphinx JSC has achieved several key milestones:
 

Sphinx JSC primarily operates with a dedicated in-house team to maintain high-quality service and align with our values. Our experts handle SAP implementations, software development… and client support.

We also strategically use third-party vendors and outsourcing to complement our capabilities, leveraging specialized expertise and scaling resources as needed. This hybrid model balances quality control with access to diverse skills, benefiting our clients and supporting growth.

Sphinx JSC differentiates itself through:
 

At Sphinx JSC, our team dynamics are characterized by strong collaboration, mutual respect, and a shared drive for excellence. We foster collaboration and teamwork through several activities like promoting open communication (workshop, seminar), encouraging regular team-building activities (staff retreat, summer trip, sport day…), and maintaining a supportive work environment, acknowledging individual and team achievements motivates everyone to contribute their best by Recognition and Rewards, offering training and growth opportunities ensures that our team remains skilled and motivated.
Clear goals and shared responsibilities help us work together effectively to achieve our common objectives.

At Sphinx JSC, we prioritize the professional development and growth of our employees through several key measures:
 

These measures ensure our employees continually develop their skills, stay motivated, and contribute to our company's success.

Case study: Disporeon - The flexible app for shippers and carriers

The Disporeon project has brought significant improvements in managing distributed systems for organizations. With advanced tools and innovative solutions, companies can optimize operational efficiency, enhance reliability, and scale effortlessly.

Background and Challenge story
Disporeon’s Background:
Disporeon, a renowned leader in optimizing logistics for the construction industry, faced a formidable challenge. As a company specializing in the transportation of heavy construction machinery, Disporeon Logistics managed vast and intricate networks, coordinating the movement of equipment ranging from small excavators to massive cranes. The digital freight service provider for small, heavy & special transports. Disporeon connects construction companies, construction equipment dealers, and rental companies with freight forwarding companies in order to optimize the utilization of truck and low-loader capacity and minimize partial and empty runs. As a result, we guarantee our shippers optimal transport prices. Publish as a shipper company for small, heavy, and special transports. They themselves decide which transport offer is the optimal one for them and which forwarding company they want to assign the transport order to.

Challenges:
The complexity of their logistics network was compounded by the need to ensure timely deliveries, minimize transportation costs, and maintain high safety standards. With increasing demand in the construction sector, Disporeon was under pressure to enhance the efficiency of its operations while maintaining its reputation for reliability and precision.

Sphinx’s approach and solution
Sphinx’s Approach:
The project began with a detailed assessment of Disporeon’s existing logistics management practices to identify pain points and areas for improvement. This analysis involved a thorough examination of current workflows, data management systems, and communication channels. Key stakeholders from various departments were interviewed to gather insights and understand the specific requirements of different user groups.

Based on this comprehensive analysis, Sphinx created a project plan outlining clear steps and timelines for implementing new technologies. The plan focused on developing a tool that would integrate seamlessly with Disporeon’s existing systems while introducing advanced capabilities for monitoring, automation, fault tolerance, and scalability. Besides, the disposition solution from the cloud, with which Disporeon can optimize your construction logistics to a high degree.

Development of the Disporeon Solution: Sphinx’s team of experts designed and developed the Disporeon Solution, which includes several cutting-edge tools:

Solution story
The implementation of the Disporeon Solution started with extensive testing in a controlled environment to ensure all tools met the required performance standards and addressed the identified challenges. This phase involved rigorous testing to evaluate the toolsuite’s response to various scenarios, ensuring robustness and reliability. The testing process included simulations of different types of logistical challenges, such as peak load times, unexpected equipment failures, and rapid scaling needs. By validating the toolsuite in these conditions, Sphinx ensured that Disporeon would be equipped to handle real-world complexities efficiently.

Sphinx provided comprehensive training sessions for Disporeon’s IT staff to ensure a smooth transition and efficient delivery of Sphinx’s technologies. These sessions covered everything from basic operation to advanced troubleshooting, ensuring that all users could fully leverage the toolsuite’s capabilities. Ongoing support was also offered to address any issues and optimize system performance continuously. This support included a dedicated helpdesk, regular software updates, and access to a knowledge base of best practices and solutions. The toolsuite included an automation framework that streamlined routine tasks, significantly reducing the burden on IT staff and allowing them to focus on strategic initiatives. Robust fault tolerance mechanisms were introduced, including automated failover processes and redundancy configurations, reducing service disruptions by 60%.

Results
The deployment of Disporeon has yielded remarkable improvements for the company. Real-time insights allowed proactive issue resolution, reducing system downtime by over 80%, from an average of 12 hours per month to just 2 hours. This reduction in downtime saved Disporeon an estimated $200,000 annually. Automating routine tasks increased operational efficiency by 45%, allowing IT staff to focus on strategic initiatives and boosting overall productivity by 30%. Robust fault tolerance mechanisms decreased service disruptions by 60%, ensuring high availability and reliability, which enhanced user satisfaction and retention by 15%. Scalable solutions supported business growth, allowing seamless integration of new systems and technologies. Disporeon reported a 25% faster time-to-market for new services, driving competitive advantage. Improved efficiency and reduced downtime translated into significant cost savings, with operational costs reduced by 25%, amounting to savings of approximately $500,000 annually.

The Disporeon project has revolutionized distributed systems management, enhancing operational efficiency and service delivery. By leveraging advanced tools and innovative solutions provided by Sphinx, Disporeon has overcome its challenges and achieved its business goal. Get transparency and save costs while managing all your transports through the Disporeon platform. As a neutral service provider, we are your partner for the daily handling of transport tenders. We optimize processes on an ongoing basis, giving you a competitive competitive advantage.

Sphinx JSC primarily caters to industries such as:
 

We are proud to have a significant percentage of repeat clients, reflecting the trust and satisfaction they have in our services. Approximately 80% of our clients return to us for additional projects and ongoing support. This high ratio of repeat clients demonstrates our commitment to delivering exceptional value and maintaining long-term partnerships.

At Sphinx JSC, we foster innovation and stay at the forefront of industry trends through several key initiatives:
 

These initiatives ensure that we continuously innovate and deliver state-of-the-art solutions to our clients.

At Sphinx JSC, clients frequently approach us for the following sought-after services:
 

These services are popular due to our expertise and commitment to delivering high-quality solutions.

At Sphinx JSC, we build and maintain strong client relationships through:
Regular Communication: Keeping clients informed through consistent updates and meetings.
Personalized Service: Tailoring our solutions to meet the specific needs of each client.
Dedicated Support: Offering reliable, round-the-clock support to address any concerns promptly.
To gather and act upon client feedback, we have mechanisms such as:

1.    Surveys and Feedback Forms: Regularly collecting client opinions on our services.
2.    Review Meetings: Conducting periodic review sessions to discuss feedback and improvements.
3.    Client Satisfaction Metrics: Monitoring and analyzing key metrics to ensure continuous improvement.

To adapt to changes and challenges in the business landscape, Sphinx JSC has implemented several key strategies:

These strategies help ensure our resilience and sustainability in a rapidly evolving market.

At Sphinx JSC, we typically follow two payment structures when billing clients:
 

No, we don't have a specific minimum budget requirement for projects. Instead, we assess each project individually to ensure it aligns with our capabilities and provides value to both parties. 
This approach allows us to remain flexible and client-focused, tailoring our services to meet the unique needs of each project.

In 2023, Sphinx JSC worked on projects with a price range typically spanning from $10,000 to over $200,000. This range reflects our ability to handle both smaller-scale projects and more extensive, complex solutions, ensuring we meet various client needs and budgets.

Sphinx JSC possesses a wide range of technological capabilities, including expertise in SAP solutions, custom software development, web and mobile app development, and data analytics.

To enhance our services, we are continuously investing in our technology infrastructure. This includes adopting advanced tools for cloud computing, artificial intelligence, machine learning, and cybersecurity. We also plan to expand our R&D efforts to explore emerging technologies and integrate them into our solutions, ensuring we remain at the forefront of innovation and provide cutting-edge services to our clients.

In the next 10 years, we envision Sphinx JSC as a global leader in SAP and software development solutions, recognized for our innovation and excellence.

Our long-term goals include expanding our market presence internationally, continuously integrating cutting-edge technologies, and fostering a culture of innovation and collaboration. We aim to grow our client base across diverse industries, enhance our service offerings, and maintain high client satisfaction. Our aspirations include becoming a preferred partner for businesses worldwide, driving digital transformation, and contributing to sustainable growth and technological advancement.