Spiral Scout

monitor, and track our clients' lab orders seamlessly. They took our initial requirements and enhanced them by suggesting more efficient and valuable solutions than we had anticipated. The team communicated effectively through virtual meetings and email, always keeping us informed about progress and next steps. We needed a dashboard that could integrate bidirectionally with Shopify, Vendor Labs, and other third-party apps, while allowing us to sort, filter, edit, and live update information. Spiral Scout’s team not only built this system but ensured it was user-friendly, with notifications and live updates that synced back to Shopify and Vendor platforms. Their ability to smoothly hand off tasks between team members and maintain clear roles and responsibilities made the entire process feel like working with a well-oiled machine. Pricing fit our budget, the team was a great cultural fit, and their company values aligned perfectly with ours.

Working with Spiral Scout has been a joy. After dealing with two disappointing web developers, finding them was a relief. I had a Figma design ready and needed it translated into a Shopify site. The team showed professionalism, creativity, and tech know-how from start to finish. The design outcome couldn't be better. They stuck closely to the original files, which was crucial considering the effort put into them. When adjustments were needed, they suggested changes that matched my brand, resulting in a stunning online presence. We hit a tough design snag near the end, but the whole team was dedicated and found a solution. Communication was top-notch throughout. Weekly meetings kept us on track, and they were patient in guiding me through the process as a newbie to web design and e-commerce.

SpiralScout has a team of very intelligent employees that are very detail oriented and dedicated to quality work. The knowledge and expertise they have span many areas and have been able to come up with a solution for anything we throw at them. We value their expert opinions and feedback in every project we work on with them.

Spiral Scout completed a major platform migration for us and were extremely flexible, communicated promptly and worked long hours to deliver on time. Their work has received positive feedback from several people in our company ranging from our CEO to our Accounting Department who were impressed with their ability to stay in budget on such a large scale project. We continue to use them for our web development and intend to keep increasing their scope of work as we discover the broad range of services that is covered by their knowledgeable teams. Spiral Scout leadership is highly collaborative and is always willing to pivot rapidly to meet business goals. Our project manager is detail oriented and organized and excels at follow-up and keeping our team informed and focused. They have been an excellent fit with our organization.

Spiral Scout really looks out for their clients. And they don't mind hand-holding either, for those of us that aren't tech savy!

We have been working with Spiral Scout for years on our core application and they have been a great asset in helping us build a great product. They are focused, great to work with, and always willing to go the extra mile to deliver what we need and ensuring we are seeing good value in our relationship.

IM Action partners with Spiral Scout on a couple of search engine optimization and marketing projects. Since we started working with John Griffin and his team, they’ve always been very accessible and quick to respond to all inquiries and requests we have. Whenever we reach out to John, we replies within 2-3 hours. All members of Spiral Scout team we’ve had the pleasure to deal with are deeply proficient in their field. Their attention to details and at the same time focus on the bigger picture help us stick to deadlines and exceed our clients' expectations. We’re looking forward to more interesting and challenging projects our firms will work on together.