Sumsub

AI-based holistic KYC/AML and anti-fraud solution

5.0 1 Review
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Verified Profile

Sumsub is a single verification platform to onboard more customers globally, speed up their access to your service, reduce costs and fight digital fraud. The platform brings together effective verification flows and higher conversion rates worldwide, through a powerful, all-in-one suite designed for a wide range of needs: KYC/AML checks, KYB verification, payment fraud prevention, face authentication, video identification, and many other compliance and legal tools needed for your business.

 

Certifications

ISO 27001
NA
250 - 999
2015
Locations
United Kingdom
16 Huntsworth Mews, London, London NW1 6DD
+44 20 3882 7770
Germany
Scharnhorststrasse 8B, Berlin, Berlin 10115
Cyprus
Saint Andrew Street 153, Limassol, Limassol 3036
United States
Brickell Business Center, 1200 Brickell Ave Ste , Miami, Florida 1800

Focus Areas

Service Focus

100%
  • Artificial Intelligence

Sumsub Clients & Portfolios

Key Clients

  • Binance
  • Bybit
  • Blablacar
  • Huobi
  • TransferGo
  • Moonpay
  • iTalki
  • Didi
  • Hyundai
  • Exness
  • ESL Gaming

Sumsub Reviews

5.0 1 Reviews
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  • Artificial Intelligence
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Stephen West

Very enjoyable experience. Their team was always there for us and helped with the technical and legal set up of the process

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

We switched from an alternative as our operations scaled to Asia and the pass rates for user verification dropped as we've had no prior expertise on the market. There were so many unknown documents and some of them would not be automatically recognized, so we would have to process them manually. This was a nightmare since we would have to quickly hire the locals. Out costs skyrocketed while the conversion rates dropped compared to what we have in the US.
Switching to Sumsub was great. It was rather smooth and quick and they cover so many more documents worldwide that we no longer needed any manual checks.

What service was provided as part of the project?

Artificial Intelligence, Other Services

What is it about the company that you appreciate the most?

Document verification all over the world and recognition of some of the craziest documents like Nigerian NIN

Their customer support is outstanding. They are available 24/7 and help with pretty much any question. Even if it's not directly related to the produc

What was it about the company that you didn't like which they should do better?

The initial set up takes some time as there are a couple of on-to-one sessions with the technical and customer success teams

We would sometime have to wait like a day or two to get a reply from their sales rep, but I guess it's alright as everything turned out ok