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Backoffice Outsourcing. Robotic Process Automation

TBFiles innovates more than 15 years in dematerialization services and file custody. Our technological solutions and logistics optimize processes, workflows and documental management in companies from different sectors. We manage daily about 2 000 000 folders.Increase your company's productivity, reducing the cost and time associated with the internal management of administrative support processes for Administration, Finance, Human Resources, Marketing, among others.

Portugal Portugal
STREET Mário CASTELHANO, 10, LOW CHEESE, Lisbon, Lisbon 2730-120
351 219 362 920
$100 - $149/hr
50 - 249
2003

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Back Office Services - 20%
  • Chat Services - 20%
  • Lead Generation - 20%
  • Email Support - 20%

TBFiles's exceptional Robotic Process Automation services give clients a considerable advantage over the competition.

Industry Focus

  • Business Services - 20%
  • Financial & Payments - 20%
  • Healthcare & Medical - 20%
  • Information Technology - 20%
  • Telecommunication - 20%

Client Focus

90% Small Business
10% Medium Business

Detailed Reviews of TBFiles

5.0 1 Review
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Firoz Kaamdar
Firoz Kaamdar , Director at NDA
Posted on Mar 16, 2023

Great opportunity to work with such a team, they actively involve themselves and provide the best for the project, always!

The team actively participated in the project and they worked on multiple options for us and especially the way they came back with ideas and new features was incredibly helpful. They don't just technically develop, they do the research and help us get the right tool which is impressive. Giving regular feedback along with updates was really helpful.

What service was provided as part of the project?

Software Development

Describe your project in brief

The price monitoring system for our accounting tool is based on an automated process for us to always have competitive pricing and give discounts and sales on profit.

What is it about the company that you appreciate the most?

Their active involvement in the project was impressive.

Their expertise in the field is resourceful.

What was it about the company that you didn't like which they should do better?

I got more than I expected from a service provider, so I’d rather say I'd be upset if they changed anything.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000