Call Center Group founded over 15 years ago

We are an independent and very specialized boutique search firm. Call Center recruiting is our exclusive focus. Ours is an enthusiastic approach to creating vendor partnerships to satisfy your outsourced recruiting needs for Call Center Management Recruiting & Contact Center Management Recruiting.

Our staff of recruiters and research associates has over 60 years of combined experience in the call center industry. We have account executives and associates in our organization whose backgrounds in the call center industry range from Upper Management to Operations to Technology.

Our emphasis and strengths lie in the middle and upper-middle management areas: Positions paying in the $40,000 to $200,000 + annual range. Our active data-base of candidates spans the entire United States, Canada and many of the emerging overseas markets.

We have been highly successful in staffing start-up locations where the nucleus of Key Managers and Directors must be recruited in advance of the mass hiring blitz.

We also have a solid track record of success in assisting with the expansion of existing Call Centers that need special additions to staff to help them grow to the next level.

United States United States
2000 Auburn Drive # 200, Beachwood, Ohio 44122
NA
10 - 49

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Telemarketing - 25%
  • Back Office Services - 25%
  • Lead Generation - 25%

Industry Focus

  • Advertising & Marketing - 20%
  • Business Services - 20%
  • Financial & Payments - 20%
  • Healthcare & Medical - 20%
  • Information Technology - 20%

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