Frustrating and disappointing.
Dear Tondré, We decided to stop working with you on your website, https://tondreole.com/, when you publicly attacked our lead developer by name — and then continued to do so despite our several requests not to. That is unacceptable and we don't work with people who act abusively towards our staff, even if they're frustrated. Abuse is a non-negotiable for us, and we decided to discontinue working with you. On the other points, I regret that you found working us so frustrating. We screwed up at several points in this process in terms of our communication with you which caused things to go way slower than hoped on your website. I'm really sorry about that. Usually, we can finish a website in 2-4 weeks, but it was slower in your case because of some communication mix-ups between my developer team. That's our screw-up, and I apologize. Regards, John M. The Free Website Guys