The Hello Co.
The start of every great conversation
About The Hello Co.
The Hello Co. is one of Australia and New Zealand’s fastest-growing providers of real-time language communication solutions, empowering organisations to connect effortlessly with their diverse audiences. We deliver content localisation and communication solutions across more than 315 languages—spanning every channel in your ecosystem. Our team includes over 3,500 NAATI-certified interpreters and translators, ensuring the highest standards of accuracy, confidentiality, and professionalism.
What Sets Us Apart
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Comprehensive Language Coverage: Support for 315+ languages, available 24/7, anywhere in Australia and New Zealand.
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Real-Time Solutions: Instant access to interpreters in under 25 seconds, optimising customer experience for enterprise, healthcare, government, education, and more.
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Certified Quality: ISO-accredited and NAATI-certified professionals, with a robust quality assurance program that exceeds industry norms.
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Digital Innovation: Seamless integration with business systems via automation APIs, web localisation, digital content solutions and agentic AI.
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Industry Expertise: Over 40 years of combined team experience, delivering sector-specific solutions for regulated industries such as healthcare, legal, utilities, and customer service.
Our Mission
To bridge communication gaps and foster meaningful conversations, ensuring every individual—regardless of language or background—has a voice. We work as your trusted partner, reducing risk, ensuring compliance, and delivering tailored solutions that drive real financial and operational outcomes for your organization154.
Why Choose The Hello Co.?
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Customer-First Philosophy: We prioritise your needs and those of your customers, delivering flexible, scalable, and reliable solutions.
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Impartial & Independent: As an independent partner, we guarantee impartiality and confidentiality in every interaction.
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Proven Track Record: Trusted by leading brands across Australia and New Zealand for our expertise, agility, and commitment to excellence.
Let’s start your next great conversation—together.
Contact us to discover how The Hello Co. can help your organisation communicate with confidence and clarity in any language.
Service Focus
Industry Focus
- Telecommunication - 30%
- Utilities - 20%
- Insurance - 15%
- Public Sector - 15%
- Enterprise - 10%
- Healthcare & Medical - 5%
- Other Industries - 5%