GTE Localize is a fast-growing translation and localization company for businesses internationally. Our key offerings include translation, localization, interpretation, subtitling, and transcription services in 100+ languages.
With a team of industry experts who have garnered long experience, GTE Localize was officially established in 2017. Now, we have three branches in the United States, Singapore, and Vietnam with an extensive network of over 1.200 native linguists to further enhance our capabilities across the globe.
Over the years, GTE Localize has become a go-to translation partner for hundreds of business clients around the world and has achieved a high client satisfaction and retention rate as a result of our constant dedication and hard work.
Further, we’re an ISO ISO 17100:2015 & ISO 9001:2015 certified company and a part of the Globalization & Localization Association (GALA), European Language Industry Association (Elia), and ProZ – the biggest international industry associations.
We are happy to have found GTE Localize and have good working experience
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
Bruce is very fast in response, even after normal office hours.
What was it about the company that you didn't like which they should do better?
Overall experience is good, nothing that I didn't like them.
Focus Areas
Service Focus
- Translation Services
Client Focus
- Large Business
- Medium Business
- Small Business
Industry Focus
- Business Services
- Financial & Payments
- Healthcare & Medical
GTE Localize Executive Interview
At the beginning of our journey, GTE Localize focused on translation and localization services for all Southeast Asian languages and other major Asian languages. After 5 years, we have grown quickly from a regional agency to a global one through continuously expanding our network of reliable linguists to cover Asian, European, and South American languages.
By 2021, GTE localize has three offices in Singapore, Vietnam, and Indonesia, with about 40 full-time staff and a network of 1000 native linguists around the globe.
Our clients are global companies with businesses in multiple foreign markets. With our constant hard work, GTE Localize has become a go-to language service partner for hundreds of B2B clients worldwide and 80% of our clients come back to us after our initial contract has been completed.
Personally, I am the CEO of the company. Regardless of my title, I have been managing multiple roles during the last 4 years, including PM, Account Manager, Sales, and Marketing Manager. I don’t think it’s something strange for a young company like us in which the leader has to roll up the sleeves and cover any gap in the operation. Of course, I have also been in charge of the big picture along the way, including establishing a strategy and supervising the entire company. However, the CEO part only accounts for my biggest workload recently when the operational team has been quite mature.
Quality
You need two things to make up high quality: good input – or qualified linguists in our case, and good process – or a strict project management procedure.
Besides working with a team of 5-year+ experienced in-house and freelance linguists, we conduct a QA round by XBench for 100% of our projects. For big projects or projects from key clients, we also include an internal LQA round by a third linguist. The cost of the spot QA check or the internal LQA round is absorbed by GTE Localize (not clients) to bring clients with the best quality translations.
We also improve our service quality by providing frequent evaluation and training for linguist teams as well as operation teams (sales, project managers, and vendor managers).
Deadline Compliance
We built a system for our team to efficiently track and follow deadlines for all projects. On this system dashboard, 2 hours before the deadline, the projects’ color turns yellow to remind our team of the upcoming deadlines. Projects delivered on time or ahead of the deadline are in green. Those delivered late are in red.
The system also automatically generates the KPI, and we monitor to make sure less than 2% of projects are late. In fact, the data is normally around 1%.
Price Strategy
GTE Localize’s price strategy is not to provide clients with the cheapest rates in the market. Instead, we offer value-for-money services to ensure that you receive the best value for every dollar you spend on us.
To make it a reality, we do not outsource any jobs to other agencies but only work with freelance translators or in-house translators. The costs for sales and marketing are minimized while the existing client’s return rate and growth by the high production quality are maximized. We also take advantage of technology to cut costs for clients.
We are proud that 80% of our clients come back to us after our initial contract has been completed.
Translation Services – for Asian, European, and South American languages.
Localization Services – for website, app, software, game, book, marketing, e-learning, technical, etc.
Media Localization Services – Transcription, Closed Captioning, Subtitling, Voice-over, and Dubbing.
Interpretation Services - Simultaneous Interpretation, Consecutive Interpretation, Remote Interpretation, and Escort Interpretation.
Data Collection and Annotation Services
1. Catching up with the market in terms of technology;
2. Expanding geographically to Europe and the U.S.;
3. Expanding vertically to more client industries. If we’re already in the industry, go deeper.
GTE Localize Clients & Portfolios
Key Clients
- Abbott
- Exness
- Crypto
- Tiktok
- International Rice Research Institute
- RTB House
- Mitsubishi Electrics
- FUJIFILM
- Viessmann
- Airfree
- Kearney
- IBI Worldwide
- Endurance Learning
- University of Groningen
- Thermo Fisher Scientific
- Volk Optical
- APNIC
- Virgin Australia Airlines Pty
- dacadoo
- MyHeritage
- Digital Devotee
- Manulife
GTE Localize Reviews
- All Services
- Translation Services
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- Most Recent
- Rating: high to low
- Rating: low to high
Hope we can improve together
Review Summary
What was the project name that you have worked with GTE Localize?
Localisation for product UI and marketing materials
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
- The team is very attentive and flexible in following our development cycle and willing to work on smaller but urgent projects. - The ability to digest large projects in a very short time.
What was it about the company that you didn't like which they should do better?
- We chose translation + proofreading service, but the outcome for certain languages doesn't seem to be processed by 2 professionals. - Occasional late deliveries. Every due time is negotiable, but sometimes we'll be asked to give a few more hours on the due date.
Good quality localization
Review Summary
What was the project name that you have worked with GTE Localize?
Services Manager
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
Quality of translation
What was it about the company that you didn't like which they should do better?
Nothing in particular
We are happy to have found GTE Localize and have good working experience
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
Bruce is very fast in response, even after normal office hours.
What was it about the company that you didn't like which they should do better?
Overall experience is good, nothing that I didn't like them.
A firm that you can rely on for translation service
Review Summary
What was the project name that you have worked with GTE Localize?
Translation service in different language
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
{"1":"Helpful staff, experienced translator, flexibility with the project, delivery within timeline"}
What was it about the company that you didn't like which they should do better?
{"1":"nothing, everything is up to standard, nothing much to recommend here"}
Incredible and professional services! An absolute pleasure to work with this company.
Review Summary
What was the project name that you have worked with GTE Localize?
Translation of Health, Education and Business Forms
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
Easy and open communication with management team. Excellent costumer service.
Professional services that understands the structures of the global business market.
What was it about the company that you didn't like which they should do better?
There are no cons that I can relate to my experience with this company.
Value for money, customer centric service, user friendly platform, iOS and Android apps available
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
Fast, responsive and customer centric approach in understanding and fulfilling customer request
Platform is easy to use, adaptable to different devices and operation systems
Good value for money, dynamic service scope thus enable certain customisation
Enable translation to many languages and dialects, even some less prevalent ones
What was it about the company that you didn't like which they should do better?
Hope there would be less dependencies on apps access, i.e., expand flexibility for browser access
Highly recommend for all your translation requirements, a range of languages available.
Review Summary
What was the project name that you have worked with GTE Localize?
Translation & interpretation services for 6 languages
What service was provided as part of the project?
Translation Services
Describe your project in brief
Translation & interpretation services for 6 languages over the last 2 years. Look forward to working with them more next year. Would highly recommend GTE for all your translation needs.
What is it about the company that you appreciate the most?
Accurate translations services delivered quickly and with a range of languages available
Timely and professional customer service and response times to correspondance
What was it about the company that you didn't like which they should do better?
Nothing at this stage, all interactions with them have been positive.
An amazing experience working at GTE Localize with top-notch results!
Review Summary
What service was provided as part of the project?
Writing Services, Translation Services
What is it about the company that you appreciate the most?
Staff commitment to the projects involved when coming up and deliver them ASAP.
What was it about the company that you didn't like which they should do better?
Everything is OK with the firm, so there is no words to write.
Bruce and his Team were very helpful and did excellent work.
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
{"1":"Excellent work; timely information and accurate translation; proactive and took the initiative to localilze the documents","2":"Dedication to satisfy the requirements of the customer even on weekends","3":"Polite and very respectful; punctual and took the initiative to reach out to our contact in Thailand"}
What was it about the company that you didn't like which they should do better?
{"1":"None that I can think of as we are satisfied with the service"}
Very professional and receptive to feedback; strong sense of accountability over their work
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
The team is extremely receptive of feedback and willing to accommodate to the client
What was it about the company that you didn't like which they should do better?
Because our report was somewhat technical, it would be better if the translators had stronger working knowledge in those technical areas.
Great service, fast delivery - highly recommended if you're looking for a translation agency.
Review Summary
What was the project name that you have worked with GTE Localize?
Brochure translation from English to Korean language
What service was provided as part of the project?
Translation Services
Describe your project in brief
It was a successful project: fast response from the GTE Localize team, and delivery on time, result was good. The agency can also design the layout of the brochures so that they can be printed right away. Once the translated files were delivered, we could print them to use at the upcoming exhibition in Korea. Keep up the good work! I recommend GTE Localize's services and would use them again in the future. Thank you.
What is it about the company that you appreciate the most?
{"1":"We appreciated fast response & delivery time, no delay in delivering the translated documents. and of course, good results."}
What was it about the company that you didn't like which they should do better?
{"1":"Nothing in particular to point out, since the team delivered good results and were on time."}
Quality work, smooth communication and value for money translation services
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
{"1":"Timely communication about the work progress and Clear communication to avoid misunderstanding."}
What was it about the company that you didn't like which they should do better?
{"1":"No, we havent found any areas for improvement for GTE"}
Medical document translation for COVID-19 Test Kit (Thai to English)
Review Summary
What was the project name that you have worked with GTE Localize?
COVID-19 Ag Test Kit Documents
What service was provided as part of the project?
Translation Services
Describe your project in brief
This project involves the Thai to English translation of our COVID-19 Ag Test Kit performance evaluation results. The document was used for the Philippine FDA Registration of our company.
What is it about the company that you appreciate the most?
Fast, accurate, accommodating, reliable, responsive to e-mails/inquiries, staff are very professional
What was it about the company that you didn't like which they should do better?
Nothing I could think of. Keep up the good work.
Fast turnaround with high accuracy in job done and prompt correspondence.
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
High accuracy of translation, prompt turnaround, quick delivery of work.
What was it about the company that you didn't like which they should do better?
Not applicable. I don't have ten words to insert here since this is Not Applicable. :)
One of the best translation agency I've dealt with! Very professional and clear communication with good price.
Review Summary
What service was provided as part of the project?
Translation Services
What is it about the company that you appreciate the most?
Very nice and professional customer service and on-time delivery. Very impressvie
What was it about the company that you didn't like which they should do better?
Just need to double check the translated documents before delivery but not a big deal (only small mistakes)
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