UX&UI and CRO services for eCommerce and Saas

Turum-burum is a UX/UI and CRO company with 17 years of experience, primarily focused on eCommerce, SaaS, Web3, and B2B Tech projects. Turum-burum is the only Ukrainian company that has become a Google UX Partner and takes part in Google's Retail Development Programs in Ukraine.

We have worked with the top 30 eCommerce brands in Ukraine, experiencing 500K - 3M traffic per month, and completed more than 400 projects from Europe, the Middle East, Canada, Australia, and the USA. These projects include Web apps and Mobile apps. We are accustomed to handling high-traffic volumes for projects such as Samsung, Pandora, and Watsons, including complex dashboards and systems for logistics companies and CRMs. We can cope with projects of any size, starting with elegant marketing sites and ending with SaaS solutions for millions of users.

We are well-known in the UX/UI and CRO industry, having been speakers at conferences in Berlin and London, with our articles published in Smashing Magazine, Muzli, Hotjar, etc. The company has been listed in the rankings of the Top 100 Conversion Optimization Services and Top 100 User Experience Agencies according to The Manifest. We were also the organizers of the Online eCommerce Conference for Conversion Growth in collaboration with CXL, Baymard Institute, Optimizely, and Hotjar.

We don’t create one-time websites, as we believe that every business needs continuous improvements based on numbers and facts. We prefer a scientific approach to conversion rate optimization, drawing on our strong usability background, rather than relying on one-time common optimization tricks. We are not looking for clients but for partners for whom interface quality matters.

What we do
With the help of design solutions, we influence key website metrics to increase our clients’ revenue.

We provide the following services:

  • Usability audit 

We pinpoint interface flaws crucial for conversion based on the analytics, users' behavior, and key site metrics. 

  • Conversion rate optimization according to the ESR approach

The Evolutionary Site Redesign (ESR) is a gradual interface enhancement process that fixes critical mistakes without dramatically redesigning the website

  • UX/UI services 

Information and navigation structure, Customer Journey Mapping (CJM), dynamic and static prototyping, and the design of all website pages with various states (mobile and desktop). We specialize in mobile-first custom design solutions for a range of websites, including eCommerce, FinTech, company websites, SaaS, etc. Our UX/UI services extend to both Mobile Apps and Web Apps.

  • UX/UI for Shopify

We know all the limitations of the Shopify platform, so we can provide such services as UX/UI design for Shopify, Conversion rate optimization, and UX audit.

  • Product design

We have enough experience in creating designs from scratch for CRM systems, NFT platforms, FinTech solutions, etc. We know how to create a cost-effective MVP of uncompromised quality and invest gradually in its development.

Certifications/Compliance

ISO 27001
UkraineUkraine
Sumska Street, 61023
+380686538446
$50 - $99/hr
10 - 49
2009

Why Turum-burum?

  • CRO and UX UI agency with 17 years of experience
  • Ranked in the global top 50 for both CRO and UX.
  • Official UX Partner of Google in Ukraine

Service Focus

Focus of Mobile App Development
  • iOS - iPhone - 50%
  • Android - 50%
Focus of Web Development
  • Wordpress - 60%
  • Drupal - 20%
  • Joomla - 20%
Focus of App Designing (UI/UX)
  • iPhone - 30%
  • Android - 30%
  • Usability - 30%
  • iPad - 10%
Focus of Web Design
  • E-commerce - 80%
  • Website - 10%
  • Usability - 10%

Industry Focus

  • E-commerce - 50%
  • Business Services - 10%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%
  • Retail - 10%
  • Other Industries - 10%

Client Focus

50% Small Business
35% Midmarket Business
15% Enterprise

AI Tools & Purpose

HotjarHotjar

Heatmaps, session recordings and user feedbac

Microsoft ClarityMicrosoft Clarity

Session recordings and AI-powered insighs

Google Analytics 4Google Analytics 4

User behavior, traffic sources, etc.

VWOVWO

AB testing

Review Analytics of Turum-burum

3
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

Turum-burum delivered high-quality design work with excellent documentation.
Anastasiia Chala
Anastasiia Chala, Content Marketing Officer @ Stormotion at Stormotion
We suggest their services to our customers since we checked their expertise on our own project.
Valeriia Donetskova
Valeriia Donetskova, Marketing Specialist at Inweb
Excellent partnership experience with Turum-burum agency, who has high skills in UX/UI design.
Kristina Aniutenko
Kristina Aniutenko, Marketing manager at Netpeak

What Users Like The Most

  • Their Figma documentation and design structure — it was clear, developer-friendly, and saved us a lot of time during implementation.
  • The UX/UI team's dedication to detail is remarkable, resulting in a final product that is both visually appealing and user-friendly. Their commitment to excellence is evident in every aspect of their work.
  • We are satisfied with the conditions of our cooperation and the openness of the partnership. It's a pleasure to work with such a professional team.

What Users Like The Least

  • Nothing stood out as a problem — everything went smoothly and met our expectations.
  • I can’t remember anything like that. I highly recommend this agency to anyone who wants to improve the user experience of their website.
  • We did not have any misunderstandings during the work. All at the highest level.

Detailed Reviews of Turum-burum

Anastasiia Chala
Anastasiia Chala, Content Marketing Officer @ Stormotion at Stormotion
Posted on Jun 18, 2025

Turum-burum delivered high-quality design work with excellent documentation.

Working with Turum-burum was a very positive experience. They provided clean, modern UI/UX design and were highly professional throughout the project. The Figma files were exceptionally well-organized and included detailed documentation, which made our job as developers much easier. We had very few questions during implementation, which saved us time and helped us stay on schedule. The final product met our client’s expectations, and we were happy with both the design process and the outcome.

What was the project name that you have worked with Turum-burum?

UI/UX Design for a Fitness Tracker Mobile App

What service was provided as part of the project?

Mobile App Development, Web Design

Describe your project in brief

We hired Turum-burum to design a fitness tracker app that we were developing for one of our clients. The goal was to create a user-friendly, modern interface and ensure the design handoff would be smooth for our developers.

What is it about the company that you appreciate the most?

Their Figma documentation and design structure — it was clear, developer-friendly, and saved us a lot of time during implementation.

What was it about the company that you didn't like which they should do better?

Nothing stood out as a problem — everything went smoothly and met our expectations.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Information Technology
Valeriia Donetskova
Valeriia Donetskova, Marketing Specialist at Inweb
Posted on May 18, 2023

We suggest their services to our customers since we checked their expertise on our own project.

They conducted a usability audit of the site, and compiled a list of growth points, with recommendations for their improvement and examples of best practices. All hypotheses were prioritized according to the degree of criticality. As a result, we got a ready plan for improving the interface.
Turum-burum helps businesses by conducting research to understand their needs, audience, and competition. They also create wireframes and prototypes to visualize the layout and functionality of the website and design the interface with color schemes, typography, graphics, and overall aesthetics.

What was the project name that you have worked with Turum-burum?

UX audit for a marketing company website

What service was provided as part of the project?

Web Design

Describe your project in brief

Inweb is a digital marketing agency with 10 years of experience. We comprehensively promote business on the Internet and make our clients market leaders.

What is it about the company that you appreciate the most?

The UX/UI team's dedication to detail is remarkable, resulting in a final product that is both visually appealing and user-friendly. Their commitment to excellence is evident in every aspect of their work.

What was it about the company that you didn't like which they should do better?

I can’t remember anything like that. I highly recommend this agency to anyone who wants to improve the user experience of their website.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Advertising & Marketing
Kristina Aniutenko
Kristina Aniutenko, Marketing manager at Netpeak
Posted on Mar 3, 2023

Excellent partnership experience with Turum-burum agency, who has high skills in UX/UI design.

Our company has been cooperating with the Turum-burum agency for many years. During this time, the team has shown itself as highly qualified specialists. We are confident in their skills and can safely recommend contacting them as a contractor.

What was the project name that you have worked with Turum-burum?

UX/UI services for several eCommerce clients

What service was provided as part of the project?

Web Design

Describe your project in brief

Our company is engaged in digital marketing services for eCommerce projects and other industries. We have been on the market since 2006 and have 3000+ projects in our portfolio.

What is it about the company that you appreciate the most?

We are satisfied with the conditions of our cooperation and the openness of the partnership. It's a pleasure to work with such a professional team.

What was it about the company that you didn't like which they should do better?

We did not have any misunderstandings during the work. All at the highest level.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress

Client Portfolio of Turum-burum

Project Industry

  • Retail - 1.6%
  • Art, Entertainment & Music - 3.2%
  • Healthcare & Medical - 3.2%
  • E-commerce - 64.5%
  • Real Estate - 1.6%
  • Travel & Lifestyle - 1.6%
  • Automotive - 1.6%
  • Information Technology - 8.1%
  • Food & Beverages - 6.5%
  • Education - 1.6%
  • Transportation & Logistics - 1.6%
  • Financial & Payments - 4.8%

Major Industry Focus

E-commerce

Project Cost

  • $10001 to $50000 - 3.2%
  • $0 to $10000 - 1.6%
  • Not Disclosed - 95.2%

Common Project Cost

Not Disclosed

Project Timeline

  • 1 to 25 Weeks - 95.2%
  • 26 to 50 Weeks - 3.2%
  • 51 to 100 Weeks - 1.6%

Project Timeline

1 to 25 Weeks

Portfolios: 62

Zensum
Graficona
Domino’s Pizza Mobile App
Domino’s Pizza
Lullaby
Belok
Würth
Fotoklok
Unilamp
TerMinCin
Longevity Box
Parasol.ua
Youshouldbehair
SmartMag
Crystal Clear Memories
Lenovo
CBD100
FlowerPot
CRM System Design
Robinzon
Lumier
GreenChef
NFTrends
glo™
Samsung | Official website in Ukraine
Polunichka
The Spy Store
Healthis
Spot.One
Logistics Management Software
Aspire
Allmart
Gemini
Zensum
World Of Comics
Shabo
Dysnix
Divebooker
Symbol
Tilly Pig
G&G online | E-commerce clothing store
Blockchain API Service
Orner
Intertop
Shiny & diski
Veloplaneta
Perfumer
Thule
PhotoTune
Solh
Techno Ezh
Zlato
Dicentra
Smart Extreme
Baku Electronics
Denika
Dobovo
Luxoptica
Antoshka
RetouchMe
Pratik
Myaso