We’re a big experiential marketing company based in NYC. We needed a digital provider for a large project we were working on for a global Telecom brand of ours, so Utility was selected to handle all things digital design and tech. There was a global event coming up, so we needed an entire online experience and platform (mobile and web) for the large-scale conference which brought users together in one place. Utility was instrumental in helping us work through all of the challenges. Utility built the online meeting schedule tool for our clients to use for meetings, cancellations, additions to the calendar, and other functionalities. They created a seamless on-site process. The robust registration portal they built also had a reporting site, so it was important for us to see who was registered for what. It was a robust product due to its flexibility and ability to allow us to make changes, launch communications, and have an easily-viewable and manipulatable check-in sheet for the on-site process. The portals were also optimized for mobile. The entire project was a collaborative effort, but Utility provided tons of insight and creative thinking. They balanced the project with a budget and what they thought was reasonable. It exceeded some of the work we’ve received in the past. They performed well and were always on top of things.
What is it about the company that you appreciate the most?
We’ve worked with some good companies in the past, but we like Utility because of their boutique size and intimate attention. They’re very hands-on, and make the client feel like they’re really invested in their business. We’re very happy with their work, and the feedback was very good.