Vanguard BPO

Vanguard BPO was established in 2008 and has partnered with Business Investments LTD in 2018 to expand its global presence. It strives to combine customer needs with technology and people to produce a synergistic blend of customized solutions that produce higher profits, reduced costs, greater customer satisfaction and lasting client relationships.

Vanguard BPO’s business philosophy is inspired by the vision that, “Our customer’s customer is Our Customer”, thus mandating a customer centric service culture, where outsourcing solutions transcend business boundaries, and our customer’s needs and interests are treated above our own.

Vanguard BPO’s team has a very successful history of assisting customers build businesses, reduce costs, improve margins, and increase share of market. The team is credited with building, and operating the world’s largest call center, data entry processing, IT services, and successfully implementing numerous solutions at forty-one processing locations worldwide.

Based on years of experience in providing businesses with Call Centers, IT Support , Back Office, Medical Billing, Financial and Banking services, etc, we know that most clients:

Require customized solutions tailored to their needs that are conceived and implemented through a consultative process; and then seamlessly integrated with their processes and systems.

Desire 24/7 operational capability for certain outsourcing solutions.
Dictate that the new end-to-end process, resulting from the outsourcing solution, is governed by a service contract, which delivers cost savings, enhanced customer satisfaction, metrics, reports, and analytics for their business.