Viha Digital Commerce Private Limited Reviews & Profile

Overview

Viha Digital Commerce is a full-service (Over 8+ years of excellence with 1800+ projects) that provides value-added services at affordable rates for , , & development. We are known as one of the pioneering e-commerce & cms solutions as well as digital marketing service provider worldwide. We provide online marketing services including SEO, PPC & SMM. Our client base is spread across multiple regions including Europe, North America, Australia, Canada & UK.

We take the pride to announce that recently, our Magento Developers from our team have passed Magento exams to become certified Magento developers. We have another great achievement is we also become Magento Community Partner as well Magento Marketplace Partner.

One Stop eCommerce Development, Highly Secure Website, Certified Developers, On-Time Delivery, Instant Project Support, Better ROI, Full Client's Reviews, 100% Transparent Work, Full Satisfaction Guarantee

Key Clients

Harneyteas.eu a Shopify Store
Ilovecliche a WordPress Store for Women's Fashion & Beauty Items
Pato a Jeweley a PrestaShop Store for Wrist Watches
Gmart a Magento 2 Store for Grocery Items
Allcarebrands a Magento 2 Beauty Products Store
Little Missella a Magento 1 Boutique Store for Basket and Purses

India

Viha Digital Commerce Private Limited

801B - 802 SAKAR IX, Near Old RBI, CBD Ashram Road, Ahmedabad, Ahmedabad, Gujarat 380009

7096620202

Focus Area

Service Focus

E-commerce Development
Digital Marketing
Maintenance & Support
Web Development

Client Focus

Small Business(< $10M)
Large Business(> $1B)
Medium Business($10M - $1B)

Industries Focus

E-commerce
Retail
Real Estate
Telecommunication
Travel & Lifestyle
Art, Entertainment & Music
Automotive
Business Services
Education
Healthcare & Medical
Hospitality
Media

Online Platform setup for Vessel Forth

Asharafudeen Koya

Director at Vessel Forth

posted on 20/9/19

We are very happy about the service and support from Viha Digital Group. In each stage of the development of our online platform, they have excellently executed our requirements which makes the project to complete very fastly than we expected.
Listening is a very important skill and hats off the entire team to listen to us carefully and patiently . All the errors and corrections have been rectified without any hesitation, and the patience of entire team was much appreciated.

We are very thankful and would like to give the rating 5 out of 5. We strongly recommend them as a reliable team for the new projects as well.

Thank you team Viha..

Project Details

Services

E-commerce Development

posted on 20/9/19

Quality of deliverable
Value for money
Customer support
Overall ratings

Look forward to work with them on different projects

Evan Hershenson

CEO at Frenchie Mini Couture

posted on 3/6/19

What is it about the company that you appreciate the most?

well priced, honest, and do great work

What was it about the company that you didn't like which they should do better?

they were awesome to work with

Project Details

Services

Web Development

Project Range

$0 to $10000

posted on 3/6/19

Quality of deliverable
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Overall ratings

Excellent Partner for building our Ecom Platform

Paresh Joshi

Application Architect at Pharmengage Pty Ltd

posted on 25/6/19

We were looking for a Expert Partner who could bring our Ecom Platform to completion. Our existing supplier had not done a good job and we were slipping on the Time and Budget. I worked with Janak and Krunal from the company. There were very switched on guys and helped us to complete our project. No only did they fixed all the issues , they even helped achieve few new features in short time. Excellent Partner and would work with them in future for further requirement

What is it about the company that you appreciate the most?

Technical Skills and good known of the platform.

What was it about the company that you didn't like which they should do better?

While the work was done on time a regular status update would be much appreciated. Not a big issue but it makes my life easier for future planning. Other than that Great Guys to work with.

Project Details

Services

Web Development

Project Range

$0 to $10000

posted on 25/6/19

Quality of deliverable
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Super Responsive Updates

Eng Yoong Tan

Managing Director at Hydrasync Group Sdn. Bhd.

posted on 28/5/19

Krunal gives us updates all the time. He is very objective and make sure all the tasks are done according to specifications. If things are not quite right, just let him know and he gets them fixed. His team is pure work and no drama. Very happy to work with him and will be working together for more projects in the future.

Project Details

Services

E-commerce Development

posted on 28/5/19

Quality of deliverable
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Web development

Right Gifting

Gift Shop at Right Gifting Solutions Pvt Ltd.

posted on 28/5/19

Had Viha Digital work with us for our websites front end development. They took much longer than promised but were capable enough to provide us with a customised solution for the look we intended for our website. They also have been providing prompt support post their engagement and would like to say that we are happy & satisfied with their services.

Project Details

Services

E-commerce Development

posted on 28/5/19

Quality of deliverable
Value for money
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Overall ratings

Website and SEO

David Fung

posted on 29/5/19

Developed our websites front end. They took much longer than promised but were capable enough to provide us with a customised solution. They also have been providing prompt support post their engagement and would like to say that we are happy & satisfied with their services.

Project Details

Services

Digital Marketing

posted on 29/5/19

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Amazing job for our website

Sakkas Store

posted on 4/6/19

Thank you Viha Digital for understanding our requirement perfectly and developing such a neat responsive website. did an amazing job for our website & we wholeheartedly recommend them. Their customer service is great. They respond very quickly and beyond to help.

Thanks You,
Sakkas Store Inc.

Project Details

Services

E-commerce Development

posted on 4/6/19

Quality of deliverable
Value for money
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Overall ratings

What a superb site development enterprise

Orik Dagan

posted on 5/9/19

First I would like to say it is an ongoing project and that every step of the way we are pleasantly surprised by the Viha folks. I have worked with many outsourcing company and clearly believe these guys are the best

Project Details

Services

Web Development

posted on 5/9/19

Quality of deliverable
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Overall ratings

Excellent technical resource for my Magento sites

Chris Brill

Software Activations at CHR Solutions (formerly Martin Group)

posted on 28/5/19

They are the most responsive and knowledgeable Magento developers I have worked with. I'm continuously impressed with them. It's like having a developer in the next room.

What is it about the company that you appreciate the most?

Their responsiveness is amazing.

Project Details

Services

E-commerce Development

Project Range

$0 to $10000

posted on 28/5/19

Quality of deliverable
Value for money
Customer support
Overall ratings

Executive Interview

Please introduce your company and give a brief about your role within the organization.

I've been managing Viha Digital Commerce Private Limited since 2015. Viha Digital Commerce is an ICT company that offers services for eCommerce store development on Magento, Shopify, and Woocommerce platforms. Magento platform is one of our core competencies, and we have a certified Magento team. About fifty Magento Ecommerce Developers work for me. It is my responsibility to oversee all major functions and client communications as a CEO of the Company.

What is the story behind starting this company?

As an experienced web/mobile app developer, I always wanted to start a company. The main reason for incorporating Viha digital commerce company is to create an in-house team capable of providing exceptional services to my clients.

What is your company’s business model–in-house team or third party vendors/ outsourcing?

Our Company has more than 50 ecommerce developer teams to offer in-house solutions to our clients.

How does your company differentiate itself from the competition?

It is our experience and long-term client support that differentiate us from our customers.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

In general, we provide services to the eCommerce development industry. We are currently concentrating our efforts on the Magento eCommerce platform. Approximately 75% of our clients have repeatedly hired us, indicating that they require ongoing work and dedicated development.

Please share some of the services that you offer for which clients approach you the most for?

The following are some of the most popular services requested by clients.
●   Magento 2 Store Development / Migration / Upgrade
●   Magento Commerce Cloud Store
●   Hire Certified Magento Developer
●   Magento Speed and Performance Optimization
●   eCommerce SEO Optimization
●   Digital Marketing - Social Media, Google Adwords/PPC

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

We currently have a customer satisfaction rate of 96 percent, and we intend to increase this to 99 percent or higher in the future. Our Team follows the processes below to provide effective service to our clients.

1. Initial requirement study and discussion with the client via phone/chat.
2. Time frame analysis based on client requirements and questions/feedback.
3. Follow up on those requisite finalizations by phone, chat, or email.
4. Time and cost estimates are finalized.
5. Allocation of Dedicated Resources and Timeline with SOW.
6. Begin work and keep the client up to date on all progress using our project management tool.
7. Every week, make a call to discuss work and set goals for the coming week.
8. Complete each deployment milestone.
9. Testing and feedback.
10. QA report and delivery.
11. Client Final Review / Feedback.

What kind of support system do you offer to your clients for catering to their queries and issues?

We are offering two types of staff support to our clients.
● Hourly based support
● Fixed Price Support

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

Clients typically pay on an hourly basis or a fixed price basis.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?

We have a minimal budget requirement because, based on our expertise, each client has their own requirements. Our starting point is a budget of $3000 USD.

What is the price range (min and max) of the projects that you catered to in 2020?

Our Minimum Price Range of the project is 3000 USD and the Maximum price range depends upon the services requested by the client.

Where do you see your company in the next 10 years?

We would like to become a top-notch eCommerce development industry.

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