Vindaloo Softtech Pvt Ltd: A Cross-Platform App Development and Web Development Company offering VoIP Applications, VoIP Software, & VoIP Consulting services.
Vindaloo Softtech Pvt. Ltd. is a leading multi-technology software & solution provider based in Ahmedabad, India. Seeded in 2016 with a core focus on VoIP Applications, VoIP Software, and VoIP Solutions development services, Vindaloo Softtech has catered to hundreds of clients worldwide with our client-centric approach and innovative solutions. We are a trusted software development partner for businesses of different sizes and scales. Within no time, we have been recognized as one of India's leading VoIP Development companies.
We endeavor to provide world-class customized solutions and satisfy our clients' multifaceted needs in different industries. Vindaloo Softtech takes great pride in its expertise, well-built experience, transparent working model, and uncompromised project delivery standards it abides by. We believe in using the latest tools and technologies to provide state-of-the-art solutions for our customers.
India
E 721-724, Ganesh Glory 11, Near Ganesh Genesis, Jagatpur Road, Off SG Highway, Gota,
Ahmedabad,
Gujarat382470
I can not recommend Vindaloo soft tech enough - Excellent Service
We have used Vindaloo soft tech and their services for our custom developed CRM and we are delighted with results. Project was completed as per our requirements and in timely manner.
What service was provided as part of the project?
Software Development
What is it about the company that you appreciate the most?
Great Communication by all the staff that we have worked with at all times. Very Happy.
I do believe they are experts in their field as project was delivered with no fuss
What was it about the company that you didn't like which they should do better?
I would not say anything that they need to improve on as we have achieved great results on our project.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Company Response
Vindaloo Softtech Pvt. Ltd.
We appreciate you for providing such a marvelous review of our services.
Posted on Feb 02, 2022
Client Portfolio of Vindaloo Softtech Pvt. Ltd.
Project Industry
Telecommunication - 50.0%
Business Services - 50.0%
Major Industry Focus
Telecommunication
Project Cost
$10001 to $50000 - 100.0%
Common Project Cost
$10001 to $50000
Project Timeline
1 to 25 Weeks - 50.0%
26 to 50 Weeks - 50.0%
Project Timeline
1 to 25 Weeks
Clients: 8
Technology
Business Services
Healthcare
Information Technology
Solar Industries
Law Firm
Software Development
Telecommunication
Portfolios: 2
Multi-Tenant WebRTC Client
$10001 to $50000
16 weeks
Telecommunication
The client approached VSPL with a unique requirement. They have a Multi-Tenant PBX solution and wish to become a reseller of Multi-Tenant WebRTC and Contact Center services. We had to develop a management system for users, partners, and telecom providers with multiple role-based user support. The front-end WebRTC portal is a browser-based phone solution with many features that allow the end-users to make or receive calls and even transfer them. The different admin roles with varying rights can add/edit users, policies, servers, licenses, and button profiles on the backend.
We need to create a Solar CRM which will serve as lead management and solar installation job management and follow-up. The lead will come into the system and be assigned to a user of the CRM. The user will send a proposal with packages. If the lead accepts the proposal, the lead will be converted into a customer. The CRM user will then be able to create a job for the installation team and follow up for the same till the job is completed.
1. The system has mainly three users super admin, branch admin, and installer team. The Super admin is the main user of the system.
2. Super admin will create different branches and all branches will act like a different franchise of the main solar company, also the super admin will create a lead, and prepare estimation and quotation.
3. Branch admin will be a franchise of the main solar company. Branch admin can able to create leads, send proposals, prepare estimations, create sub-user of the branch, create solar jobs, and assign them to the installer team. Branch admin can able to create and manage invoices, tickets, tasks, reminders, manage calendars.
4. Installer team portal is a mobile-responsive portal. As the branch admin will assign the solar job to the installer team then they will get notified, as the installer team will accept the job then the job will start. Now installer team can scan the barcode of the solar panel, capture the photos of the panel, inverter, and batteries, and also can take the signature of the customer.
Please provide your feedback on how Goodfirms has contributed to increasing your visibility among potential clients.
Goodfirms has been a transformative force for us. The platform has thrust our brand into the spotlight, featuring us as a must-see choice for clients seeking top-tier solutions. Spotlighting our diverse range of services from custom VoIP application development to advanced IT Solutions has ensured that we are readily discoverable to potential clients. This incredible visibility boost has supercharged our credibility and expanded our reach in the competitive tech arena.
Please introduce your company and describe your role within the organization.
Vindaloo Softtech was established in 2016. We are a leading offshore software development company that designs cutting-edge VoIP solutions for startups and large enterprises, employing advanced open-source technologies. We have expertise in VoIP Software Development, Web App Development, Custom CRM Development, and Staff Augmentation, catering to businesses of all sizes whether small or large. Vindaloo Softtech has launched 5 innovative products that have significantly enhanced operational efficiency and profitability for telecom businesses across the globe.
As a director and founder of Vindaloo Softtech, my responsibility is to make strategic planning with active-decision making, guide and motivate my executive team, maintain key client relationships with standard services, drive growth through new opportunities, and have a keen eye on industry trends. I am dedicated to leading innovation and the development of new products considering future requirements.
What inspired the founding of your company, and what is the story behind its inception?
The founding of Vindaloo Softtech is the result of unexpected twists and turns. On the completion of my post-graduate studies in Australia, I came to India with hopes of making a mark in the financial markets. But guess what? My initial adventure faltered, and it made me do various odd jobs to make ends meet. During those tough times, a new vision began to take shape. Driven by newfound determination and guided by a sense of purpose, I embraced the opportunity presented by the Startup India Program. This is the humble inception of Vindaloo Softtech Pvt. Ltd. (VSPL) in December 2016, formerly known as VoIP Solutions Pvt. Ltd.—which soon turned into a successful venture with all the teamwork and dedication.
What are the core values and principles that drive your company’s culture, and how do you ensure alignment with these values across your team?
Vindaloo has ‘the 4 I’ principle which stands for Integration, Innovation, Initiative, and Involvement. We cultivate these principles through engaging in team-building activities, company outings, and a robust recognition system. With a sense of accountability, we empower individuals and teams to take ownership of their roles. Vindaloo believes that it is vital to fuel up employees with motivation and so we celebrate individual and team successes through Monthly, Quarterly, and annual awards & Recognition.
Can you highlight some of the key achievements or milestones your company has accomplished since its inception?
Vindaloo Softtech has reached several key milestones. A big thanks to the determination and hard work of our team.
Top Software Development Companies in India by Goodfirms - 2021
Top IT Services Company in Ahmedabad by Goodfirms - 2022
Iconic Brand of the Year by Prime Insights - 2022
Top 10 most promising Enterprise Communication Solution providers by CIOTechOutlook - 2023
Best App Development Companies for Mobile App Building by CyberNews - 2023
Could you explain your company’s business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?
At Vindaloo Softtech, we operate with an in-house team model. We focus on recruiting, training, and maintaining a skilled workforce. We do not hire third parties or outsource any work of our organization. Our dedicated professionals manage all our work internally.
How does your company differentiate itself from competitors in the industry?
The key things that differentiate Vindaloo Softtech from its competitors are its extraordinary customer service and a strong commitment to trust. We believe that only happy clients can make a company happy. Therefore, our first priority is to ensure that each client receives the highest level of attention to detail that exceeds their expectations.
How would you describe the dynamics within your team, and how you foster collaboration and teamwork to achieve common goals?
What I feel is that open communication and mutual respect are paramount to maintaining a conducive environment. Our core strength lies in our teamwork, we have a multicultural team that is bonded by one mission and common values. To foster teamwork, we focus on the optimum utilization of individual skills and see how their contributions align with the company’s broader goals. We involve our team in regular brainstorming sessions, cross-functional meetings, and collaborative projects for better work efficiency.
What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?
We believe that offering opportunities is essential for the professional development and growth of the employees. We offer access to online courses, webinars, and organized participation in international events and exhibitions. Yes, we do offer training programs for skill enhancement and keep them updated with the latest industry trends.
Could you share a notable success story or case study that exemplifies the impact your company has had on a client’s business?
Yes, we have a vindaloo success story. One of our most notable success stories is the launch of our first product, PepperPBX- A multi-tenant PBX software. After extensive experimentation and team efforts, PepperPBX exceeded all our expectations. This solution has had a profound impact on our client’s businesses that enhance their operational efficiency. Interestingly, PepperPBX quickly became a preferred choice for numerous clients and continues to attract new businesses. The success of this initial launch not only surpassed our projections but also solidified our reputation for delivering high-quality solutions, leaving our clients highly satisfied.
What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?
We primarily cater to telecom, education, banking, e-commerce, and hospitality. Our strong focus on the delivery of high-standard services has led to around 90% of our clients being repeat customers. Every time our clients come up with their unique and future-progressive needs, our team understands their concerns and skillfully integrates their requirements to deliver customized solutions, which keeps them adhering to us.
What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?
Continuous research is the key to staying ahead at the forefront of industry trends and therefore at Vindaloo Softtech, we give priority to continuous learning by attending industry conferences, and webinars. We actively invest in research and technology upgrades and undertake pilot projects to test new ideas and technologies before presenting them on the full scale.
Please share some of the most sought-after services that clients approach your company for.
At Vindaloo Softtech, our clients often turn to us for our specialized expertise in VoIP Software development services. Our customized VoIP systems enhance communication capabilities as per business requirements. These are highly scalable, reliable, and flexible, making them essential for our clients seeking advanced communication solutions. We offer comprehensive VoIP Development services such as:
FreeSWITCH Development
Kamailio Development
WebRTC Development
OpenSIPs Development
Asterisk Development
VoIP Desktop App Development
How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?
Through timely communication and personalized attention, we ensure that each client remains updated at every stage of the project even with the minor things. We provide detailed monthly and project-based reports to track progress and actively incorporate client feedback. Our team dynamically implemented their suggestions ensuring continuous improvement and client satisfaction.
How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?
We cannot run away from the fact that growth comes to those who can adapt to changes and challenges. Therefore our company has embraced this reality through agility and innovation. We keep a keen eye on industry trends and adjust our strategies to stay ahead of market demands. Our approach is quite unique and involves leveraging future progressive insights from diverse client interactions, which fuel our innovative processes. We consider our clients a great source of progressive ideas that enhance our resilience and ensure sustainability. This proactive stance lets us effectively manage uncertainties and achieve long-term success.
What payment structure do you typically follow when billing clients? Is Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?
We offer flexibility in our billing structure to accommodate client preferences. Our payment options include all: Pay per Feature, Fixed Cost, or Pay per Milestone, depending on the specific requirements or size of each project.
Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If not, what is the minimum budget you have worked with in the past?
From the very beginning, we are straight to maintain flexibility in our approach to project budgets, accommodating a diverse range of clients from small to large enterprises. There are no criteria for such minimum budget requirements, as each project has specific needs and scope. Due to the confidential deals with the clients, we do not disclose the budget of our past projects.
Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?
We usually prefer not to share specific pricing details as we have confidential agreements with our clients for each project. The pricing of our projects is customized and depends on the specific needs such as project scope, technology needs, and desired outcomes. However, in 2023 we worked on projects ranging from $ 5000 - $ 100,000.
What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?
Our Company is well-equipped with a comprehensive suite of technological capabilities.
VoIP Technologies - Expertise in FreeSWITCH, Asterisk, Kamailio, OpenSIPs, and WebRTC
Web Technologies - Proficiency in PHP (Laravel Framework), Node.js, React.js, Python
Mobile App Technologies - React Native
Looking ahead to the investments, yes! we are planning significant investments in the optimum integration of AI and IoT into our products and software to offer something innovative.
Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?
Well, the prediction of exact positions 10 years from now is pretty challenging as we are in the tech industry with a dynamic landscape. However, our long-term goals are clear. We aim to secure a top rank in the global IT landscape, expand our reach and presence internationally, and establish multiple branches in top countries.
Our vision is precisely to be a leading force in the industry, known for innovative excellence and a significant global footprint.
India
