Webhelp
BUSINESS PROCESS INCUSTOMER EXPERIENCE OUTSOURCING
Webhelp Nederland, formerly known as SNT Nederland, is part of the Webhelp Group. We believe that creating a better customer experience delivers improved revenues, reduced costs and more loyal customers. That's why our clients trust us to deliver excellent experiences to their customers.
Established in 1985, we grew to 3,500 people with 7 contact centres in the The Netherlands and Suriname before being acquired by Webhelp, one of the leading customer relationship management organisations in Europe.
We create and deliver bespoke end-to-end customer experience solutions, which are designed to address the unique challenges and objectives of our client partners. As part of the Webhelp Group we can provide enhanced multichannel services and international capabilities to our customers.
Our roots are deep in voice communications; providing outsourced customer service, sales and receivables services. We've built on this background to become a robust multichannel customer experience provider. Our agile structure is designed to provide the right solution, at the right time through skilled and specialist teams.
Netherlands
Service Focus
Webhelp's exceptional Other Services services give clients a considerable advantage over the competition.
Industry Focus
- Insurance - 6%
- Banking - 6%
- Travel & Lifestyle - 6%
- E-commerce - 6%
- Other Industries - 6%
- Telecommunication - 5%
- Retail - 5%
- Transportation & Logistics - 5%
- Media - 5%
- Legal & Compliance - 5%
- Advertising & Marketing - 5%
- Information Technology - 5%
- Hospitality - 5%
- Healthcare & Medical - 5%
- Financial & Payments - 5%
- Consumer Products - 5%
- Business Services - 5%
- Art, Entertainment & Music - 5%
- Automotive - 5%
Client Focus
Detailed Reviews of Webhelp
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