Zone24x7 Inc.

An innovative retail logistics company in Sanjose, California (unable to reveal the company name due to NDA) required to optimize their inventory picking time. This company serves order fulfillment requests of some of the largest tech companies in the U.S and takes pride in their agility and speed of delivery.

They turned to Zone24x7 in search of a solution around RFID. Zone24x7 carried out the initial environmental testing onsite and offshore RFID experiments to choose the right RFID hardware and to proose the required changes to customer's warehouse environment. After a successful PoC, Zone24x7 designed and implemented a fully functional RFID reading and configuration middleware, developed the RFID localization algorithms, integrated the new RFID based inventory location system with their existing inventory management software and even developed the browser plug-in based solution for their warehouse staff to hand the inbound process to map RFID tags to their internal inventory tracking IDs. 

Zone24x7 also integrated the RFID system with Zone24x7's remote monitoring and management solution (MATRIX24x7) to give the customer realtime updates of the health of the RFID hardware and software and to allow remote configuration of it.

A popular US retail chain (not revealing the name due to NDA) required a solution to ensure their visual broadcasting systems spread across a number of large stores, functioned reliably in order to minimize inconvenience to customers. Several root causes were identified and the customer was unable to find a readily existing solution, that was capable of addressing all of them. The Zone24x7 solution was utilized to configure the best fit solution for this customer, allowing administrators to know immediately when an issue occurs, while including detailed information pertaining to the background of the problem. The resulting solution also included proactive monitoring and management measures to prevent the most regular issues from causing a significant impact to the customers business. 

A leading Modesto California based grocery chain (not revealing the name due to NDA) faced a breach of card readers across more than 20 stores. Tampered card readers at self-checkout lanes were discovered during a routine maintenance check. Thieves had managed to place card skimmers within the readers, and capture personal information from over 100 employees and customers.  Since the theft was discovered, the beleaguered grocer took steps to replace the readers in all affected stores and added additional security to POS card readers across more than 200 of its stores in California.  To secure their payment devices from any such future breach, Zone24x7 introduced advanced tamper proofing mechanisms effectively nullifying any more similar threats to their business. Today, Zone24x7 solution monitors hundreds of such critical payment terminals round the clock across the entire store network and alerts when attempts at tampering are discovered, within 15 seconds prompting immediate action. 

Tier 1 retailer in USA (not revealing the name due to NDA), required to ensure secure and stable Wi-Fi access is provided to its customers at all times. They required a minimal cost solution to achieve this objective without having to invest in procurement and deployment of expensive new Hardware. Zone24x7 used its own IoT platform and deploy monitoring software agents to their existing Wi-Fi connected devices to become Wi-Fi monitoring nodes in addition to perform their default purposes within the enterprise. This not only allowed the customer to achieve the desired objective at minimal cost but also paved way other opportunities for re-using existing enterprise devices to achieve unexpected new value.