Top VoIP Providers in Indonesia

Researched by:Goodfirms Research TeamUpdated:September 13, 2026

Goodfirms has reviewed 9 VoIP Providers in Indonesia as of September 2026. The top-ranked firm is Solusi PBX (0.0 stars, 0 verified reviews, < $25/hr, Jakarta). Across the category, the median hourly rate is $25, median client rating is 5, and 26% of firms employ 50+ members. Explore the vetted VoIP Providers in Indonesia companies below, compare their strengths, and connect with the provider best suited to your requirements.

Why opt for VoIP providers in Indonesia? Companies are earning consumers through communication as a significant aspect as they believe in interacting with the experts directly for any queries to understand how the firm would benefit them in the future. Therefore, hiring the VoIP services in Indonesia helps you in achieving the accuracy required to interact with customers effectively. Moreover, it helps in training the new employees the ways to interact with customers without any efforts and teaching professionalism in no time for the same. Goodfirms thus shortlisted the top VoIP service providers in Indonesia, meeting the standards of Quality, Reliability, and Ability.

Goodfirms has verified 9 VoIP Providers in Indonesia - part of 1,864+ VoIP Providers, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top VoIP service providers in Indonesia

Find a Voip Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • We believe the ability to communicate effectively and efficiently both within the organization and outside the organization is very important. Likewise we, with good support 24 × 7 for 365 days whether using WhatsApp, e-mail or telephone that produces excellent service contributes to the system that is continuously running well. 3CX IP PBX system that ... read Solusi PBX reviews & insights

    < $25/hr
    2 - 9
    Jakarta, Indonesia
  • Starting from our experience at the national and global level, both technically and marketing in the field of telecommunications / telephony, internet, application developers and IT managed services. We have an official legal entity and have obtained legality from the government (Kemenkominfo) in the form of an ITKP (internet telephony for public interest) permit and ... read Labaska reviews & insights

    < $25/hr
    2 - 9
    Jakarta, Indonesia
  • PBX Indonesia is one of the IT System Integrator companies in Indonesia that provides IT & Unified Communication products which is a solution that collaborates between data, voice and video into an inseparable system. For now we are the leading company in Indonesia because there are not many companies that focus and specialize in this ... read PBX Indonesia reviews & insights

    < $25/hr
    2 - 9
    Jakarta, Indonesia
  • PT Rakhelindo Infodata was established in 2007. We provide trade and service in both software and hardware to make cost efective IT solutions for your company. We focused on IP PBX, VoIP and Other Communication System. We also do Call Center Development, IP PBX Maintenance, and Server Maintenance. Trading communication hardware such Server, IP Phone, ... read Rakhelindo Infodata reviews & insights

    < $25/hr
    2 - 9
    Jakarta, Indonesia
  • Gaharu core business is in the telecommunication service based on Internet or Internet Telephony Service Provider (ITSP). Gaharu offer a breakthrough from conventional communication to telecommunication based on Internet Protocol. The building of gaharu IP telephony infrastructure begins in 1995 when Supra Central Investindo invest in PT. Usaha Mediantara Intranet, an internet service provider known ... read Gaharu Sejahtera reviews & insights

    < $25/hr
    10 - 49
    Jakarta, Indonesia
  • PT Helios Informatika Nusantara (Helios) was established in 2014 as IT Value Added Distributor (VAD). As a member of PT Computrade Technology International (CTI Group), Helios collaborates with some of the world’s leading IT global companies to provide our clients with cutting-edge and innovative technologies. Our range of infrastructure solutions includes servers, storage, and network ... read Helios reviews & insights

    $25 - $49/hr
    50 - 249
    2014
    Jakarta, Indonesia
  • ⭐ Sophistec Global 💼 Empowering Business Success Sophistec Global is a group of innovative companies helping businesses and individuals grow through technology, creativity, and education. We deliver impactful, future-ready solutions that support digital transformation and sustainability. 📌 What We Do 🏛️ Business Consulting 💻 Software Development & SaaS 🎓 Academy 🎥 Multimedia 🎙️ Podcast ⚡ ... read Sophistec Global reviews & insights

    $100 - $149/hr
    10 - 49
    2022
    Jakarta, Indonesia
  • Valdo Inc is a Six Sigma Management Service Company that helps clients optimizing its business performance through Business Process Outsourcing engagement in various areas such as : Sales Management , Operational Management , Technology Management, Human Resources Services , Contact Center Management. At the moment we are servicing various Industry sectors from Banking Finance Insurance ... read VALDO INC reviews & insights

    NA
    10000+
    2002
    Jakarta, Indonesia
  • Vision To be the most trusted partner in digital transformation Mission Helping business to accelerate with technology for better and sustainable future You dream it, we build and make it happen. Founded in 2018, Cloudxier is a tech and software development company based in Jakarta, Indonesia. Offering end-to-end technology consulting services from Product ideation, Cloud ... read Cloudxier reviews & insights

    $50 - $99/hr
    10 - 49
    2018
    Jakarta, Indonesia

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
IDBanten3$29/hr580View firms
IDJakarta49$55/hr578View firms
IDAceh1$37/hr577View firms
IDYogyakarta3$25/hr-71View firms
IDCentral Java2$25/hr-70View firms
IDRiau1$25/hr-69View firms
IDBali2$37/hr-66View firms
IDJawa Barat4$56/hr-60View firms
IDWest Java3$62/hr-57View firms
IDEast Java2--13View firms
IDBanten
3 firms$29/hr5
Value Score80 / 100
IDJakarta
49 firms$55/hr5
Value Score78 / 100
IDAceh
1 firms$37/hr5
Value Score77 / 100
IDYogyakarta
3 firms$25/hr
Value Score71 / 100
IDCentral Java
2 firms$25/hr
Value Score70 / 100
IDRiau
1 firms$25/hr
Value Score69 / 100
IDBali
2 firms$37/hr
Value Score66 / 100
IDJawa Barat
4 firms$56/hr
Value Score60 / 100
IDWest Java
3 firms$62/hr
Value Score57 / 100
IDEast Java
2 firms
Value Score13 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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States with the best Value Score for it services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Jakarta · $0-24/hr

15 firms in this tier - more than any other state. Top picks: Datacomm, Global Innovation Technology, Solusi.

Mid-tier leader
Jakarta · $50-99/hr

7 firms in this tier - more than any other state. Top picks: Inovasi Informatika Indonesia, ITOMMEY, Disk Recovery.

Top tier leader
Jakarta · $150+/hr

1 firms in this tier - more than any other state. Top picks: Dattabot.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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