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ABSTRACT: In the immensely complicated business environments and hyper-competitive market landscapes, ‘expertise,’ ‘innovation,’ ... Read more
ABSTRACT: COVID-19 has forced healthcare facilities to create a highly networked environment where all clinical operations are linked internally and coor ... Read more
ABSTRACT: The global customer care industry is multiplying with a strong focus on enhancing the customer experiences. Customer care departments are adopt ... Read more
Customer onboarding is the nurturing process of getting new users/customers comfortable with a product. It may come at the start of the life cycle, but it sets ... Read more
Every business has to deal with plenty of tasks. Some are basic yet imperative, while others are more critical entrepreneurial activities. The key is in decidin ... Read more
Most businesses outsource some extent of their processes. It is a practice of assigning specific business functions, mostly non-core, to a third party. Large co ... Read more
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