BPO Services
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Business Process Outsourcing - Purpose, Market, and Future Scope
ABSTRACT: In the immensely complicated business environments and hyper-competitive market landscapes, ‘expertise,’ ‘innovation,’ ... Read more

The Rise of the Healthcare BPO: Outsourcing Medical Coding and Claim Processing
ABSTRACT: COVID-19 has forced healthcare facilities to create a highly networked environment where all clinical operations are linked internally and coor ... Read more

Global Customer Care Industry: Trends, Consumer Shifts, and Challenges
ABSTRACT: The global customer care industry is multiplying with a strong focus on enhancing the customer experiences. Customer care departments are adopt ... Read more

Customer Onboarding For SMBs in 2021 | GoodFirms Research
Customer onboarding is the nurturing process of getting new users/customers comfortable with a product. It may come at the start of the life cycle, but it sets ... Read more

A Guide to Business Process Outsourcing: Services, Factors, And Mistakes To Avoid
Every business has to deal with plenty of tasks. Some are basic yet imperative, while others are more critical entrepreneurial activities. The key is in decidin ... Read more

8 Benefits Of Outsourcing Business Processes For SMBs
Most businesses outsource some extent of their processes. It is a practice of assigning specific business functions, mostly non-core, to a third party. Large co ... Read more