We know that call center workforce management software must be both effective and affordable.

Call center workforce management software products from Portage Communications are the world-wide leaders in affordable and flexible call center software tools for small call center scheduling. Design and maintain your call center optimization for agent productivity and ideal customer service levels with our easy-to-use call center workforce management software.
Portage Communications
1994
United States
2 Industries
1 Language
Industries
  • Marketing-advertising
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Windows
Support
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Blogs
  • Case Studies

Media

AgentTime

AgentTime Core Features

Focus of Workforce Management Feature
  • Administrative Control
  • Attendance Tracking
  • Employee Scheduling
  • Workforce Mobility
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

AgentTime Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment

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