Avaya OneCloud CCaaS
Realize Your Customer Experience Vision
Avaya OneCloud CCaaS makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences. Avaya OneCloud CCaaS delivers voice and digital channel customer engagement along with advanced self-service automation and employee productivity tools so you can build a true cloud customer service call center. Your subscription includes support and guidance from our Avaya OneCloud team. At Avaya, we give our customers the freedom to take their business in the directions that benefit them most. We provide the paths for both customers and their employees where every moment big and small can drive in the moment, memorable experiences. The journey is theirs at the pace that makes sense for them with the innovation without disruption they need now and the solutions they can invest in the future.
2000
United States
- Banking
- Financial-services
- Marketing-advertising
- Retail
- English
Industries
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Banking
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Financial-services
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Marketing-advertising
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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Windows
Support
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Email
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Phone
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24x7 Support
Knowledge Base
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Help Guides
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Video
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Blog
Avaya OneCloud CCaaS Core Features
Focus of Call Center Feature
- Call Recording
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Voicemail
Avaya OneCloud CCaaS Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
Avaya OneCloud CCaaS Reviews
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