BizFlow

BizFlow provides BPM-based case management frameworks for automating Customer Service and Claims processes. Customer Service frameworks enable users to initiate and track correspondence as well as access and edit documents. Managers can assign roles and responsibilities, determine workloads, and monitor assigned cases. Whether cash, credit, life, personal accident, PPO, or pre-approved claims, BizFlow claims frameworks enable all steps of intake, distribution, adjudication, approval, and payment.

Users get complete visibility into process activities, correspondence, and documentation. BizFlow helps managers identify potential bottlenecks whiled increasing workload visibility. Everyone gets access to data to measure and improve productivity.