BMC Helix Remedyforce

United States HQFounded 1980

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About BMC Helix Remedyforce

BMC Remedyforce is built on Salesforce.com—the world's most widely used cloud platform—to deliver complete IT service management functionality with the secure social, mobile, and collaborative capabilities users expect. Intuitive administration and configuration keeps you focused on delivering business value. Seamless upgrades ensure you get the most value from your Remedyforce investment. Personalized self-service gives users new access to service offerings. Automation and integration reduce manual labor and streamline service delivery.

Dashboards and analytics drive information sharing and informed decisions.

At a glance

Software information

Industries served, licensing and the support BMC Helix Remedyforce provides.

Industries

  • Information-technology-services

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

Support

  • Live Chat
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video Guides
Languages (1)
English
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Capabilities

BMC Helix Remedyforce features

The full feature set, grouped by module.

IT Management Software

  • Asset Management
  • Audit Log
  • Capacity Management
  • Compliance Management
  • License Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Remote Access/Control
  • Reporting & Analytics
  • Workflow Automator

ITSM Software

  • Asset Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

Plans

BMC Helix Remedyforce pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based, One-Time Payment
Preferred Currency
USD ($)

Media

Screenshots & video

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