BMC Helix Remedyforce

Modern IT Service Management In The Cloud

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BMC Remedyforce is built on Salesforce.com—the world's most widely used cloud platform—to deliver complete IT service management functionality with the secure social, mobile, and collaborative capabilities users expect. Intuitive administration and configuration keeps you focused on delivering business value. Seamless upgrades ensure you get the most value from your Remedyforce investment. Personalized self-service gives users new access to service offerings. Automation and integration reduce manual labor and streamline service delivery. Dashboards and analytics drive information sharing and informed decisions.
Column Technologies
1980
United States
1 Industry
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based

SUPPORT

  • Chat
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video Guides

BMC Helix Remedyforce Core Features

IT Management

  • Asset Management
  • Audit Log
  • Capacity Management
  • Compliance Management
  • License Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Remote Access/Control
  • Reporting & Analytics
  • Workflow Automator

ITSM

  • Asset Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

BMC Helix Remedyforce Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

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