Write a Review
Verified Profile
Welcome to the forefront of call center evolution! At Bonga Cloud, we're on a mission to redefine the way businesses engage with their customers. Say goodbye to mundane operations and hello to a new era of seamless customer interactions, efficient management, and unparalleled growth. Our cutting-edge call center tool is designed to empower your team, supercharge your operations, and elevate customer satisfaction to new heights.
In a world where customer expectations are constantly evolving, Bonga Cloud stands as a beacon of innovation. We believe that exceptional customer experiences should be the norm, not the exception. That's why we've crafted a tool that combines the power of technology with the art of personalized service.
Join us as we embark on a journey to revolutionize call center management. With Bonga Cloud by your side, you'll discover a world where efficiency, engagement, and customer delight converge. Are you ready to transform the way you connect with your audience?
In a world where customer expectations are constantly evolving, Bonga Cloud stands as a beacon of innovation. We believe that exceptional customer experiences should be the norm, not the exception. That's why we've crafted a tool that combines the power of technology with the art of personalized service.
Join us as we embark on a journey to revolutionize call center management. With Bonga Cloud by your side, you'll discover a world where efficiency, engagement, and customer delight converge. Are you ready to transform the way you connect with your audience?
- Health-wellness-fitness
- Hospitality
- Information-technology-services
- Logistics-supply-chain
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Linux
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- In-person
- Documentation
Knowledge Base
Bonga Cloud Core Features
- Alerts/Notifications
- Appointment Management
- Escalation
- Help Desk
- Response Templates
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
Bonga Cloud Pricing
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Pricing Description
All prices are inclusive of 16% VAT.
Plans & Packages
Bonga Basic
$125 Per Month
Enthusiasts, figuring out customer support journey.
Features
- Up to 3 agents
- Admin account
- Bonga DID number
- 7x5 Email support
Bonga Pro
$305 Per Month
Seasoned, customer service is at the core of your business.
Features
- Up to 10 agents
- Custom DID number
- 8x5 Call & Email support
- Bonga Integrations
Bonga Premium
$510 Per Month
Enterprises, streamlining all your interactions.
Features
- Up to 20 agents
- Bring Your Own SIP
- 12x6 Call & Email support
- Custom Integrations
Bonga Gold
$1280 One-time
Custom package. Reach out to us today at [email protected]
Features
- Endless opportunities await.
- You are clear on what you seek.
- Don't be scared by the numbers