CDESK

Organized work makes profit

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CDESK is an excellent tool that can serve as a helpdesk for any company or institution. Built-in modules and possible connection with other software make CDESK a powerful tool for process digitization. For IT environments, CDESK meets requirements of a demanding Service Desk (ITSM tool). It also has integrated functions for servicing and maintenance – it can do everything from receiving a request to issuing an invoice, with customized service reports that can be conveniently filled out even on mobile devices. Discover the richness and ease of use of the CDESK helpdesk.
Inova Logic s.r.o
2014
Slovakia
6 Industries
6 Languages
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Screenshot & Video

1/5

LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation

Knowledge Base

CDESK Core Features

Help Desk

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Multi-Channel
  • Multilingual
  • Response Template
  • SLA
  • Ticketing Management

CDESK Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • EUR (€)

Free Version

  • Yes

Payment Frequency

  • Quote Based

Pricing Description

CDESK have flexible pricing
Our customers pay only for used resources

We prepared 3 licenses
BRONZE free license with most important modules for your company's customers
SILVER a maximum of 25% of SILVER accounts can be logged in via the web interface at the same time
GOLD license provides unlimited access to all functions. You can use the web interface, desktop application or mobile application
Permanent licencses - one time fee. Customer pay yearly availability of actualizations and support

Plans & Packages

SILVER License
$11 Per Month
Is limited only in the way that no more than 25% of purchased accounts can be logged in at the same time through the web interface. This restriction does not apply to desktop and mobile app access, where some of the features are not available.
GOLD License
$20 Per Month
Gives you unlimited access to all features. You can use web interface, desktop or mobile apps. Put simply, you can have at hand everything, all the time.

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