ChurnIQ

ChurnIQ is a data intelligence engine for growing subscription businesses through retention. See how we built the AWS data lake and analytics platform that makes this possible. ChurnIQ identifies customer segments for you based on their behavior, satisfaction levels, and lifecycle stages. ChurnIQ’s deep learning models also generate risk algorithms based on your subscribers’ historical behavior. So you can instantly access a unique risk profile for every single subscriber and customer group you have. ChurnIQ allows you to make targeted, timely interventions that reduce churn risk. You can experiment with multiple segmentation strategies, or combine them to develop powerful churn prevention processes. ChurnIQ can integrate with hundreds of external CRM tools to trigger workflows and marketing campaigns. Alternatively, you can connect with Cleeng’s operational APIs and create campaigns directly on the Cleeng Core platform.