ClickDesk

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMediumLargeFreelancer

Overview

About ClickDesk

Engage your website visitors with ClickDesk - a reliable combo of Live Chat, Helpdesk, Voice and Video tools for your website. More than 100,000 businesses around the world use ClickDesk to improve customer support and sales for their online business. You can answer questions from your web visitors instantly with live chat from desktop or mobile, handle support tickets and offline chats better with our integrated Helpdesk, offer in-browser video chat for a more personal experience, improve customer relationships with our social toolbar, and provide an all around awesome experience for your visitors.

At a glance

Software information

Industries served, licensing and the support ClickDesk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free version

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

What users like the most

  • A great, reliable and easy-to-use software.
  • It has a very clean and simple UI.
  • Very impressive and intuitive software.

What users like the least

  • I don’t think anything is missing and not appropriate in this software

What users say

Review Analytics of ClickDesk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
A great, reliable and easy-to-use software.It has a very clean and simple UI.Very impressive and intuitive software.
Detailed Reviews of ClickDesk
Sort ByWrite a Review
Yolanda StanleyVerified Review
Posted on Jan 17, 2023

“ClickDesk is a live support solution that can be installed on any website that lets businesses reply to questions from web visitors.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
Truly incredible !! real-time consumer-facing chat, video conferencing, and support ticket management are quite impressive features of this software. It does what one company needs it to do. It allows me to check service calls easily.

Capabilities

ClickDesk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Live Chat
  • Multi-Channel
  • SLA
  • Ticketing Management

Live Chat Software

  • Canned Responses
  • Chat Bots
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking

Plans

ClickDesk pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free

Media

Screenshots & video

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