Visit website

The People-First, AI-Powered Omnichannel Customer Service Platform

Comm100 is a global innovator in AI-powered, omnichannel customer engagement software that helps organizations deliver fast, personalized, and seamless support across every digital channel. Built on a philosophy that blends intelligent automation with human empathy, Comm100 unifies live chat, messaging, ticketing, voice, and self-service under one platform to shorten the path between question and answer.

Trusted by thousands of organizations around the world in commerce, gaming, higher education, government, and nonprofit including Rackspace, CH Robinson, Kyndryl, Stanford University, the State of California, and Canadian Blood Services, Comm100 enables teams to scale support without complexity through powerful AI agents, rich reporting and analytics, and secure, compliant infrastructure. Its global footprint and commitment to reliability ensure 24/7 engagement and measurable improvements in customer satisfaction and operational efficiency.
Comm100 Network Corporation
2009
Canada
  • Marketing-advertising
1 Industry
  • English
1 Language
Industries
  • Marketing-advertising
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation
Knowledge Base

Comm100 Core Features

Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)
  • Personalization

Comm100 Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • Available Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page Get Free Trial
Plans & Packages
Standard
$31 Per Month

Comm100 Reviews

4.0 1 Review
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Mohasin Reza

Reliable AI-Powered Customer Support Solution for E-commerce

Being the founder of an e-commerce dropshipping business,I have to heavily rely on timely customer service support.the AI Agent offered by Comm100 is quite useful in handling repetitive customer queries,which saves a lot of time for me. With this, I can attend to my customers even during non-business hours. It is quite simple to set up this platform, and once done, it works really well in handling repetitive customer queries like order status, shipping information, etc. Overall, it is a good option for small to mid-sized businesses looking to leverage AI based customer support solutions.

What was the project name that you have worked with Comm100?

Chatbot Software

How long have you used Comm100?

10 Days

How frequently you use Comm100?

Daily

How do you find pricing of Comm100?

mid-tier

What do you like the most about Comm100?

1.AI Agent is useful in handling repetitive customer queries 2.Helps in providing 24/7 customer support 3.Easy to use and saves time 4.Improves response time and Customer satisfaction

What do you like the least about Comm100?

1.Time is required to adjust to this platform during initial setup 2.Some features are slightly complex to use 3.Pricing is a bit high for small businesses

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Comm100 Integration