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Verified Profile
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity.
Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.
Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.
- Banking
- Consumer-goods
- Education-management
- Financial-services
- Health-wellness-fitness
- Hospital-health-care
- Hospitality
- Human-resources
- Information-technology-services
- Insurance
- Legal-services
- Management-consulting
- Marketing-advertising
- Market-research
- Mental-health-care
- Nonprofit-organization-management
- Real-estate
- Retail
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- 24x7 Support
Training
- Webinar
- Documentation
DevRev Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Pricing Description
Starter - $9.99 per user/month
Pro- Popular - $24.99 to $34.99 per user/month
Ultimate- Custom - Please contact our sales team on the link below
https://devrev.ai/contact-sales?utm_source=devrev
Pro- Popular - $24.99 to $34.99 per user/month
Ultimate- Custom - Please contact our sales team on the link below
https://devrev.ai/contact-sales?utm_source=devrev
Plans & Packages
Starter
$9.99 Per Month
For small teams, up to 15 users, building and supporting customers while navigating through PMF.
$1000 credits limited time offer
$9.99 / MAU platform license
$9.99 / MAU support license
$1000 credits limited time offer
$9.99 / MAU platform license
$9.99 / MAU support license
Features
- Unlimited viewers at no extra charge
- Converge Issue and Ticket Management
- Map your product features with Parts and Trails
- Customize your data and insights with Vistas
- Manage customers and users
- Live chat and deflection via PLuG widget
- Unify Omni Channel Support through the Customer Inbox
- Automate workflows with Marketplace integration
- Sync data across apps with Airdrop
- Increase productivity with AI assisted processes
- Consumption Services - User and Customer Management: (Per User) - $0.20 Per monthly active conversation (Anonymous User) - $0.01 Per monthly active co
- Optional Add-on Authorization roles and profiles (per MAU) - $10.00
Pro- Popular
$24.99 Per Month
For teams growing and scaling their product while maintaining customer centricity.
$3000 credits limited time offer
$24.99 / MAU platform license
$34.99 / MAU support license
$3000 credits limited time offer
$24.99 / MAU platform license
$34.99 / MAU support license
Features
- This plan includes all the features from Starter plan
- All features from starter plus
- Authorization roles and groups
- SSO, SCIM, Active Directory Sync
- Scheduled 2 Way Jira Sync
- Advanced Customization*
- Increased Data Storage and Retention*
- 24/5 Customer Support
- Consumption Services User and Customer Management: (Per User) - $0.20 Per monthly active conversation (Anonymous User) - $0.01 Per monthly active conv
Ultimate- Custom
$0.00 Per Month
For advanced, complex orgs. All the power to meet your regulatory and organizational requirements.
Features
- This plan includes all the features from Pro- Popular plan
- All features from Pro plus
- Audit logging
- Increased Storage and Retention
- SLA driven support response times
- Advanced object, subtype, and attribute customization
- Multi-region High Availability
- Live Read Replica Sandboxes
- SSO, SCIM, Active Directory Sync
- 24 x 5 Support
