eGain Solve
Customer engagement hub suite.
eGain Solve is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. With it, you can sell smarter, serve better, and know more.
1997
United States
- Banking
- Education-management
- Electrical-electronic-manufacturing
- Financial-services
- Government-administration
- Health-wellness-fitness
- Hospital-health-care
- Information-technology-services
- Insurance
- Leisure-travel
- Retail
- Telecommunications
- Utilities
- English
Industries
-
Banking
-
Education-management
-
Electrical-electronic-manufacturing
-
Financial-services
-
Government-administration
-
Health-wellness-fitness
-
Hospital-health-care
-
Information-technology-services
-
Insurance
-
Leisure-travel
-
Retail
-
Telecommunications
-
Utilities
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
-
Chat
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
Whitepapers
Media
eGain Solve Core Features
Focus of Customer Service Feature
- Alerts/Notifications
- Escalation
- Help Desk
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
eGain Solve Pricing
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
