Engageware

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About Engageware

Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions - combined and integrated with those of our market-leading partners - make it easy for customers to answer their questions quickly, connect to the right resources.

At a glance

Software information

Industries served, licensing and the support Engageware provides.

Licensing

  • Quote Based
  • Free trial

Support

  • Phone
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Whitepapers

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0

What users like the most

  • It has a lot of nice tools for you to keep things on track. It is so responsive and intuitive tool. It saved me so much time, I can imagine how I managed before.

What users like the least

  • Good software for booking appointments, has no complaints, and works perfectly.

What users say

Review Analytics of Engageware

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Review Summary
Drawn from 1 verified reviews
It has a lot of nice tools for you to keep things on track. It is so responsive and intuitive tool. It saved me so much time, I can imagine how I managed before.
Detailed Reviews of Engageware
Sort ByWrite a Review
AnonymousVerified Review
Posted on May 26, 2023

“Engageware is an absolutely brilliant software for streamlining, and growing my network and my business.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Great experience! It has some really great functions. and after 2 years I am still enjoying it and the flexibility of scheduling and more that it offers. you can create multiple appointment types, link payment systems, and create specific booking rules for clients. It is a good addition to my business. It evolved with me to meet my business’s ever-changing needs. My co-workers and I find it very compatible with our business style.

Capabilities

Engageware features

The full feature set, grouped by module.

Appointment Scheduling Software

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database Management
  • Mobile Compatibility
  • Online Booking

Scheduling Software

  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Employee Scheduling
  • Online Booking
  • Real-time Scheduling
  • Reminders
  • Reports & Analytics

Plans

Engageware pricing

Price Type
Year
Free Version
No
Payment Frequency
Quote Based
Free Trial
15 Days

Media

Screenshots & video

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