Evalgent
AI voice agent testing and evaluation platform
Evalgent is an AI voice agent testing and evaluation platform. AI voice agents fail in production not because the technology is weak, but because demos use clean audio and cooperative users — real users don't. Evalgent catches failures before they reach production, cuts iteration cycles, and gets voice agents to revenue faster.
HOW IT WORKS
1. Define: lock real scenarios and success criteria.
2. Run: run them under realistic human behavior.
3. Measure: see what works, what fails, and where limits lie.
3. Act: get clear, actionable insights on what to fix, tune, or deploy.
FEATURES
1. Scenarios: define and generate test cases from agent instructions
2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns
3. Metrics: custom LLM-based and telemetry scoring across every conversation
4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations
5. Reviews: human-in-the-loop correction with full audit trail
HOW IT WORKS
1. Define: lock real scenarios and success criteria.
2. Run: run them under realistic human behavior.
3. Measure: see what works, what fails, and where limits lie.
3. Act: get clear, actionable insights on what to fix, tune, or deploy.
FEATURES
1. Scenarios: define and generate test cases from agent instructions
2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns
3. Metrics: custom LLM-based and telemetry scoring across every conversation
4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations
5. Reviews: human-in-the-loop correction with full audit trail
2025
India
- Banking
- Bpo
- Information-technology-services
- English
- Hindi
Industries
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Banking
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Bpo
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Information-technology-services
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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Chat
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Phone
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WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 10:00 to 20:00 (IST)
Training
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In-person
Evalgent Core Features
Focus of Artificial Intelligence Feature
- Decision Making
- Natural Language Processing
- Machine Learning
- Predictive Analytics
- Speech recognition
Evalgent Pricing
Pricing Type
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Usage Based
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
