EzulixDesk
Smart, Secure & Scalable Helpdesk Management Software
EzulixDesk is an advanced helpdesk and customer support management platform built to simplify communication, automate repetitive tasks, and deliver an exceptional support experience. The software allows businesses to manage tickets, handle multi-channel inquiries, assign tasks, track SLAs, and generate actionable analytics—all from a single centralized dashboard.
With features like workflow automation, customizable ticket categories, escalation rules, knowledge base management, and multi-agent collaboration, EzulixDesk helps teams resolve customer queries faster and more efficiently. Available as both cloud-hosted and on-premises deployment, it fits seamlessly into small, medium, and large enterprises.
EzulixDesk is ideal for IT support teams, service businesses, educational institutions, e-commerce platforms, healthcare units, and government projects.
With features like workflow automation, customizable ticket categories, escalation rules, knowledge base management, and multi-agent collaboration, EzulixDesk helps teams resolve customer queries faster and more efficiently. Available as both cloud-hosted and on-premises deployment, it fits seamlessly into small, medium, and large enterprises.
EzulixDesk is ideal for IT support teams, service businesses, educational institutions, e-commerce platforms, healthcare units, and government projects.
2015
India
- Accounting
- Airlines-aviation
- Alternative-dispute-resolution
- Alternative-wmedicine
- Animation
- Apparel-fashion
- Architecture-planning
- Arts-crafts
- Automotive
- Aviation-aerospace
- Banking
- Biotechnology
- Bpo
- Broadcast-media
- Building-materials
- Business-supplies-equipment
- Capital-markets
- Chemicals
- Civic-social-organization
- Civil-engineering
- Commercial-real-estate
- Computer-network-security
- Computer-networking
- Computer-software
- Construction
- Consumer-goods
- Consumer-services
- Cosmetics
- Dairy
- Defense-space
- Education-management
- E-learning
- Electrical-electronic-manufacturing
- Entertainment
- Events-services
- Executive-office
- Financial-services
- Food-beverages
- Food-production
- Fundraising
- Furniture
- Gambling-casinos
- Government-relations
- Health-wellness-fitness
- Higher-education
- Hospital-health-care
- Hospitality
- Human-resources
- Individual-family-services
- Information-technology-services
- International-affairs
- Investment-banking-venture
- Legal-services
- Logistics-supply-chain
- Luxury-goods-jewelry
- Outsourcing-offshoring
- Package-freight-delivery
- Writing-editing
- English
- French
- German
- Hindi
- Italian
- Japanese
Industries
-
Accounting
-
Airlines-aviation
-
Alternative-dispute-resolution
-
Alternative-wmedicine
-
Animation
-
Apparel-fashion
-
Architecture-planning
-
Arts-crafts
-
Automotive
-
Aviation-aerospace
-
Banking
-
Biotechnology
-
Bpo
-
Broadcast-media
-
Building-materials
-
Business-supplies-equipment
-
Capital-markets
-
Chemicals
-
Civic-social-organization
-
Civil-engineering
-
Commercial-real-estate
-
Computer-network-security
-
Computer-networking
-
Computer-software
-
Construction
-
Consumer-goods
-
Consumer-services
-
Cosmetics
-
Dairy
-
Defense-space
-
Education-management
-
E-learning
-
Electrical-electronic-manufacturing
-
Entertainment
-
Events-services
-
Executive-office
-
Financial-services
-
Food-beverages
-
Food-production
-
Fundraising
-
Furniture
-
Gambling-casinos
-
Government-relations
-
Health-wellness-fitness
-
Higher-education
-
Hospital-health-care
-
Hospitality
-
Human-resources
-
Individual-family-services
-
Information-technology-services
-
International-affairs
-
Investment-banking-venture
-
Legal-services
-
Logistics-supply-chain
-
Luxury-goods-jewelry
-
Outsourcing-offshoring
-
Package-freight-delivery
-
Writing-editing
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Windows
-
Mac
-
Linux
Support
-
Email
-
Chat
-
Phone
-
24x7 Support
Training
-
In-person
-
Documentation
Media
EzulixDesk Core Features
Focus of ERP Feature
- Accounting Integration
- Asset Management
- Customer Management
- Distribution Management
- Financial Management
- HR Management
- Inventory Management
- Order Management
- Project Management
- Purchase Order Management
- Reporting & Analytics
- Supply Chain Management
- Tracking and Visibility
- Warehouse Management
- AI Features
EzulixDesk Pricing
Pricing Type
-
Usage Based
Preferred Currency
-
INR (₹)
Free Version
-
Yes
Free Trial
-
7 Days Trial
Payment Frequency
-
Quote Based
Pricing Description
Lite Plan
Best for small teams and startups (up to 5 users)
Price (Yearly): ₹699 per user/year (Original ₹999)
Agent Capacity: 5
Quarterly Plan: ₹799 (Original ₹1141)
Monthly Plan: ₹899 (Original ₹1284)
Free Trial Available
Pro Plan
Ideal for growing teams (up to 10 users)
Price (Yearly): ₹649 per user/year (Original ₹927)
Agent Capacity: 10
Quarterly Plan: ₹749 (Original ₹1070)
Monthly Plan: ₹849 (Original ₹1213)
Free Trial Available
Enterprise Plan (Most Popular)
For large teams requiring adva
Best for small teams and startups (up to 5 users)
Price (Yearly): ₹699 per user/year (Original ₹999)
Agent Capacity: 5
Quarterly Plan: ₹799 (Original ₹1141)
Monthly Plan: ₹899 (Original ₹1284)
Free Trial Available
Pro Plan
Ideal for growing teams (up to 10 users)
Price (Yearly): ₹649 per user/year (Original ₹927)
Agent Capacity: 10
Quarterly Plan: ₹749 (Original ₹1070)
Monthly Plan: ₹849 (Original ₹1213)
Free Trial Available
Enterprise Plan (Most Popular)
For large teams requiring adva
