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The Fastest, Easiest & Most Powerful Field Service Management Software

What Is Field Force Tracker?

Field Force Tracker is #1 most recommended mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online.

Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

Who Uses Field Force Tracker?

Field Force Tracker, with its advanced features, fits the needs of all residential and business service companies in HVAC, Plumbing, Office Equipment, Medical, Electrical, Machinery, Fitness, Home etc
Field Force Tracker
2008
United States
  • Electrical-electronic-manufacturing
  • Security-investigations
  • Telecommunications
3 Industries
  • English
1 Language
Industries
  • Electrical-electronic-manufacturing
  • Security-investigations
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base

Media

Field Force Tracker

Field Force Tracker Core Features

Focus of Field Service Management Feature
  • Contact Management
  • Contract Management
  • Dispatch Management
  • Inventory Management
  • Job Costing
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Reports
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking

Field Force Tracker Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
Vendor pricing page Get Free Trial

Field Force Tracker Reviews

71
Total Reviews
4.8/5
Overall Rating
5
Recent Reviews

What Users Say

Reliable Field Coordination and Job Cost Control with Field Force Tracker
Akos MAZSA
Akos MAZSA , Operational Unit Manager Head at Bilfinger
Empowering Field Coordination & Job Invoicing On the Go with Field Force Tracker
Ahmed Elkomy
Ahmed Elkomy , Architecture & Urban Design Section Head at AURA | Alaa Mahmoud
Transforming the Way We Manage Energy Service Operations While Controlling Costs
Efsthathios Drongos
Efsthathios Drongos , Electrical & HVAC Engineer Team Leader at Elpen Pharmaceutical Co. Inc.
Field Force Tracker: A Practical Tool for Real-World Service Operations
Apostolos Grivas
Apostolos Grivas , Manager, Air Conditioning dpt ABB SA at ABB
Transforming Our Field Operations While Staying Cost-Efficient
Dina Ibrahim
Dina Ibrahim , Business Development & Marketing Strategist at Energy Industrial Company

What Users Like The Most

  • What I genuinely appreciate about Field Force Tracker is that it’s not just a scheduling app it’s a full job lifecycle platform that truly understands how field operations work in a government civil construction setting.
  • FFT closed the loop between field operations and procurement planning for us. Before, we were making material and service purchase decisions based on guesswork and delayed updates.
  • The mobile app is a game changer for our techs. They get job details, maps, and customer notes right on their phones. No more paper forms or back and forth calls. It even works offline, which is perfect when they’re in areas with weak signal.

What Users Like The Least

  • One minor gripe is the lack of deeper integrations. It would be helpful to sync certain data like completed job sheets or asset movement directly into our internal council systems or procurement portals.
  • While Field Force Tracker has greatly improved our ability to act on real-time field data for procurement decisions, one challenge we faced was interdepartmental sync during the early rollout.
  • Sometimes the mobile app can be slow, especially when loading large job files or image uploads. It doesn’t happen often, but when it does, it slows our technicians down in the field.

Field Force Tracker Reviews

4.8 71 Reviews
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Dina Ibrahim

Transforming Our Field Operations While Staying Cost-Efficient

Inventory management was another challenge, especially in the energy and electrical services side of our business where parts availability can make or break a job. Field Force Tracker’s tracking tools help us avoid stockouts and keep projects on schedule.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

What I like best about Field Force Tracker is that it feels like a platform designed with the realities of field service businesses in mind. In our line of work, where electrical and energy-related service requests can pile up quickly, having one system that manages scheduling, dispatch, invoicing, inventory, and even client communications saves us countless hours.

What do you like the least about Field Force Tracker?

Field Force Tracker has been a huge step forward in streamlining our operations, there are a few areas where I see room for improvement. Because the platform is so feature-rich, the initial setup and onboarding can feel a bit overwhelming, especially for teams that are used to traditional, manual processes.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Apostolos Grivas

Field Force Tracker: A Practical Tool for Real-World Service Operations

Field Force Tracker has proven to be a reliable, cost-efficient, and scalable solution for managing our service operations. It brings together everything we need scheduling, dispatching, invoicing, inventory, and customer management into one platform that’s both powerful and practical.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Cost-effective compared to other enterprise-level solutions, with measurable ROI in time savings and customer satisfaction.

What do you like the least about Field Force Tracker?

Smaller teams may find themselves paying for advanced features they don’t immediately need.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Efsthathios Drongos

Transforming the Way We Manage Energy Service Operations While Controlling Costs

Field Force Tracker has been very positive. As a strategist in the energy services sector, I’ve seen firsthand how the software has transformed the way we coordinate field operations. What used to take multiple tools, endless phone calls, and manual spreadsheets is now managed through a single, integrated platform.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

inexpensive

What do you like the most about Field Force Tracker?

What I like most about Field Force Tracker is how it simplifies the complexity of managing field operations in the energy services space. Coordinating technicians, scheduling jobs, keeping track of equipment, and ensuring accurate billing used to take hours of manual effort. Now, everything is automated and accessible in one platform.

What do you like the least about Field Force Tracker?

What I like least about Field Force Tracker is mostly tied to the learning curve that comes with such a feature-rich system. During the first few weeks, our team needed extra time to get familiar with all the modules and configure them to fit our workflows.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Ahmed Elkomy

Empowering Field Coordination & Job Invoicing On the Go with Field Force Tracker

We had multiple recurring issues before adopting FFT: Field delays due to slow information flows between site teams and office; Invoice generation lagging behind actual completion of works; Miscommunication on work orders when changes happen in the field but aren’t reflected back in the system immediately. Field Force Tracker addresses all of these. Because field staff can update work status in real time, with photos and signatures, we get much better control over change orders. Invoices get generated close to task completion, improving cash flow tracking and reducing billing errors.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As the Architecture & Urban Design Section Head at AURA, a lot of our projects involve frequent site visits, working with subcontractors, handling field change requests, and ensuring design updates are documented properly. What really stands out about Field Force Tracker is its mobile app for field employees field techs can update job status, capture signatures, upload photos, generate invoices and even complete timesheets from their phones or tablets.

What do you like the least about Field Force Tracker?

There are a few downsides worth mentioning. First, while the mobile apps are feature rich, they sometimes lag or have minor syncing issues especially for teams working in remote areas with spotty connectivity. Also, reports for contract management, expiration tracking, or integrations with ERP or specialized BIM systems aren’t always as deep as we’d like.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Akos MAZSA

Reliable Field Coordination and Job Cost Control with Field Force Tracker

Before adopting FFT, we struggled with scattered communication and delays in updating work orders. Invoices often lagged behind actual job completion, which complicated both project accounting and client billing. Field Force Tracker has solved these issues by giving us one central platform for job tracking, contracts, invoices, and workforce management.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

What I value most about Field Force Tracker is its all-in-one scheduling and dispatch system. Assigning technicians, monitoring progress, and ensuring equipment is available at the right location has become much more structured. The mobile app is a major advantage: our field staff can log work updates, upload photos, complete timesheets, and even issue invoices directly on site.

What do you like the least about Field Force Tracker?

The platform is feature rich, but that also means there’s a learning curve for new staff. Training takes some time before employees feel confident with all the modules. Reporting could also be more customizable sometimes I want very specific breakdowns on labor vs. equipment usage, and I need to export raw data into Excel to get those insights.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Maxine McGrath

“Field Force Tracker: A Mobile-First FSM That Makes HVAC Operations Easier and More Affordable”

Field Force Tracker delivers enterprise-level power in a way that’s still accessible to mid sized businesses like ours. Pricing starts around $20–$30 per user per month, which is very reasonable considering how many processes it eliminates from scheduling to invoicing to inventory tracking.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As a Co-Founder & Director in the HVAC space, what I value most about Field Force Tracker is how much ground it covers without overwhelming our team. The mobile app has been a game-changer our field technicians can update job status, scan inventory, capture photos, and generate invoices right from site visits. Scheduling and dispatching are no longer messy; the drag-and-drop calendar, combined with GPS tracking, gives us full visibility of where everyone is and what they’re working on.

What do you like the least about Field Force Tracker?

The platform is feature-rich, but that can be a double edged sword. For smaller teams just starting, the number of modules and configuration choices can feel overwhelming. A simplified starter package would be welcome.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Adam Gelo

“Field Force Tracker Brings Structure and Mobility to Plumbing Field Operations”

Field Force Tracker has been a strong addition to our plumbing service workflows. It delivers on its promise of consolidating scheduling, dispatch, inventory, invoicing, and customer management into a single cloud-based solution.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker is how natural it felt for our plumbing technicians to use on day one. The mobile app is intuitive techs can log job updates, snap photos, pull up client histories, and generate invoices without needing to call the office.

What do you like the least about Field Force Tracker?

There’s a bit of a learning curve if you decide to unlock all the advanced modules at once. The flexibility is fantastic, but for smaller teams, it might feel like too much to configure initially. Pricing is competitive, but I would have appreciated more upfront clarity on what each plan tier includes versus what comes as an add-on.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
IoIanda Gavaia

“Field Force Tracker Simplifies Electrical Service Management Without Breaking the Budget”

Field Force Tracker has been a reliable solution for bringing structure and mobility to our electrical service operations. Starting at around $20–$30 per user per month, it’s a solid value given how many workflows it replaces.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

inexpensive

What do you like the most about Field Force Tracker?

Field Force Tracker gives us something we had been missing visibility and consistency across field and office operations. Our electrical technicians now have the ability to update job locations, record timesheets, and send invoices directly from their phones.

What do you like the least about Field Force Tracker?

With such a wide range of modules, it can take a bit of time to figure out the right setup for your team. The flexibility is powerful, but smaller companies may find the onboarding slightly overwhelming. Pricing is competitive compared to other FSM platforms, but the tier details and add-ons could be communicated more clearly.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Ryan Clohessy

“Field Force Tracker Unlocks Growth Potential with Smart, Affordable Service Management”

Field Force Tracker has been instrumental in helping BNTO scale our HVAC service operations strategically. From job allocation to claiming payments, it provides the operational backbone needed for growth.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker stood out by unifying scheduling, dispatch, client management, inventory, and invoicing into one agile platform. For the HVAC teams we support, this means fewer coordination errors, clearer communication, and faster turnaround times.

What do you like the least about Field Force Tracker?

Given its feature richness, the tool can feel a bit dense to learn initially. We invested in structured training and onboarding to help our teams adapt quickly.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Benjamine Liu

“A Reliable, Cost-Effective Backbone for Managing Complex Field Operations”

Field Force Tracker has allowed us to streamline operations, tighten workflows, and reduce friction between office and field teams. Its mobile-first design is a game-changer for speed and flexibility, while the breadth of features ensures nothing falls through the cracks whether it’s customer contracts, equipment tracking, or payments.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As the CEO and Co-founder of Formation Bio, I am always looking for technologies that allow us to scale quickly without sacrificing precision or visibility. Field Force Tracker has become a critical enabler in this regard.

What do you like the least about Field Force Tracker?

The biggest challenge is the initial learning curve. With so many features, it takes some deliberate onboarding before teams feel fully comfortable

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Xavier Roberts

“Field Force Tracker: Enterprise Grade Precision That Delivers on Value”

Field Force Tracker has become a strategic ally for our team. It offers precision in field service execution and clarity in operational data transforming how we coordinate jobs, manage resources, and service clients. The combination of robust functionality, mobile versatility, and fair pricing has significantly elevated both team performance and client satisfaction.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As CEO of berbel Ablufttechnik, I've witnessed firsthand how fragmented field operations can hinder productivity and quality. Field Force Tracker has brought coherence and control to our scheduling, dispatch, and equipment maintenance workflows all within a unified, cloud-based platform.

What do you like the least about Field Force Tracker?

The platform’s feature-rich nature means that initial onboarding can feel overwhelming, especially when rolling out to diverse teams across service and admin functions.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Robert Brandon

“Field Force Tracker Brings Enterprise Grade Tools to HVAC Without the Enterprise Price”

Field Force Tracker has become a backbone of our operations at berbel Ablufttechnik GmbH. In HVAC, speed and accuracy are everything from dispatching technicians to invoicing customers and this platform delivers both.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Pricing is refreshingly straightforward compared to other field service solutions that often charge hidden fees. We get the features of a high-end system at a cost that makes sense for a growing HVAC company.

What do you like the least about Field Force Tracker?

Learning curve on the administrative side was a bit steep, though the support team was helpful.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Mai Doan

“Field Force Tracker Elevates Industrial Field Operations with Precision and Value”

Field Force Tracker has become a dependable backbone for our field operations at Dassault Systèmes. It unifies planning, execution, and financial control empowering our technicians to stay productive and our management to stay informed.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

I appreciate the breadth of integrated features equipment tracking, inventory, contracts, invoicing, and client management everything we need exists under one platform, which greatly simplifies cross-country operations.

What do you like the least about Field Force Tracker?

The platform’s depth can be initially daunting. Rolling out to regional teams required structured onboarding sessions to ensure everyone could fully leverage its features.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Shreyasi Singh

“Mobile-Powered Precision: Field Force Tracker Empowers Scalable, Cost-Effective Service Management”

Field Force Tracker delivers a compelling combination of mobile-first design, powerful features, and fair pricing making it a strategic cornerstone for Jetri's field operations.It ensures precision, cuts wasted time, and brings financial control to the front line. For any business seeking streamlined, scalable service management especially in HVAC or technical services this platform delivers both efficiency and value.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As Founding Managing Partner at Jetri, I value tools that scale Field Force Tracker centralizes everything from scheduling to invoicing in one adaptive platform, which is critical when expanding our service footprint.

What do you like the least about Field Force Tracker?

The platform’s depth means a learning curve: introducing it across teams required dedicated walkthroughs and training support.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Saloni Ahuja

“Field Force Tracker Delivers Real-Time Equipment Control & Operational Value”

Field Force Tracker has become our field operations backbone. It streamlines asset management, empowers technicians with real-time tools, and centralizes everything from work orders to invoicing. It intersects mobile-first design with deep functionality yet costs significantly less than traditional enterprise systems.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

In my role as Director of Asset Owners – EMEA at Jetri, managing assets across multiple regions, I was impressed with how Field Force Tracker shrinks complexity into clarity unifying scheduling, asset tracking, inventory, invoicing, and customer workflows in one platform.

What do you like the least about Field Force Tracker?

The platform packs a ton of functionality, which means onboarding takes diligence. For effective roll-out across diverse teams, we needed structured training to ensure everyone was aligned.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating