Name: Field Force Tracker
Rating: 4.8 (71 reviews)

Overview

About Field Force Tracker

What Is Field Force Tracker?

Field Force Tracker is #1 most recommended mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online.

Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

Who Uses Field Force Tracker?

Field Force Tracker, with its advanced features, fits the needs of all residential and business service companies in HVAC, Plumbing, Office Equipment, Medical, Electrical, Machinery, Fitness, Home etc

At a glance

Software information

Industries served, licensing and the support Field Force Tracker provides.

Industries

Electrical-electronic-manufacturing
Security-investigations
Telecommunications

Licensing

Proprietary
Monthly Payment
Free version

Support

Email
Live Chat
Phone
24x7 Support

Knowledge Base

Languages (1)

English

Review analytics

What customers report

4.8

Based on 71 verified reviews

Ease of use5.0

Features & functionality5.0

Customer support4.9

What users like the most

What I genuinely appreciate about Field Force Tracker is that it’s not just a scheduling app it’s a full job lifecycle platform that truly understands how field operations work in a government civil construction setting.
FFT closed the loop between field operations and procurement planning for us. Before, we were making material and service purchase decisions based on guesswork and delayed updates.
The mobile app is a game changer for our techs. They get job details, maps, and customer notes right on their phones. No more paper forms or back and forth calls. It even works offline, which is perfect when they’re in areas with weak signal.

What users like the least

One minor gripe is the lack of deeper integrations. It would be helpful to sync certain data like completed job sheets or asset movement directly into our internal council systems or procurement portals.
While Field Force Tracker has greatly improved our ability to act on real-time field data for procurement decisions, one challenge we faced was interdepartmental sync during the early rollout.
Sometimes the mobile app can be slow, especially when loading large job files or image uploads. It doesn’t happen often, but when it does, it slows our technicians down in the field.

What users say

Review Analytics of Field Force Tracker

Every review is verified through Goodfirms before it's published.

4.771 Verified Reviews

Ease of use4.7

Features & functionality4.7

Customer support4.7

Review Summary

Summarized from 71 verified reviews · Updated September 2026

Field Force Tracker is praised by users across service industries for its ease of setup and intuitive interface, requiring minimal training compared to competing enterprise solutions. The platform consolidates scattered workflows—scheduling, dispatching, work orders, invoicing, inventory, and time tracking—into a single system, reducing administrative overhead and improving coordination between office and field teams. Users consistently highlight significant time savings, faster response times, and improved accountability. Some reviewers note minor drawbacks including mobile app polish and integration stability, though these concerns do not substantially diminish the platform's operational impact or its appeal as an affordable alternative to costly enterprise systems.

✦ AI-generated summary. May not reflect every review.

What reviewers mention most

Xavier Roberts, Chief Executive Officer at berbel Ablufttechnik GmbHVerified Review

Posted on Aug 29, 2025

““Field Force Tracker: Enterprise Grade Precision That Delivers on Value””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a strategic ally for our team. It offers precision in field service execution and clarity in operational data transforming how we coordinate jobs, manage resources, and service clients. The combination of robust functionality, mobile versatility, and fair pricing has significantly elevated both team performance and client satisfaction.

Robert Brandon, Chief Executive Officer at berbel Ablufttechnik GmbHVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Brings Enterprise Grade Tools to HVAC Without the Enterprise Price””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support4.0

Field Force Tracker has become a backbone of our operations at berbel Ablufttechnik GmbH. In HVAC, speed and accuracy are everything from dispatching technicians to invoicing customers and this platform delivers both.

Mai Doan, Worldwide Industry Process Senior Consultant at Dassault SystèmesVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Elevates Industrial Field Operations with Precision and Value””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a dependable backbone for our field operations at Dassault Systèmes. It unifies planning, execution, and financial control empowering our technicians to stay productive and our management to stay informed.

Shreyasi Singh, Founding Managing Partner at JetriVerified Review

Posted on Aug 29, 2025

““Mobile-Powered Precision: Field Force Tracker Empowers Scalable, Cost-Effective Service Management””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker delivers a compelling combination of mobile-first design, powerful features, and fair pricing making it a strategic cornerstone for Jetri's field operations.It ensures precision, cuts wasted time, and brings financial control to the front line. For any business seeking streamlined, scalable service management especially in HVAC or technical services this platform delivers both efficiency and value.

Saloni Ahuja, Director Asset Owners - EMEA at JetriVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Delivers Real-Time Equipment Control & Operational Value””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become our field operations backbone. It streamlines asset management, empowers technicians with real-time tools, and centralizes everything from work orders to invoicing. It intersects mobile-first design with deep functionality yet costs significantly less than traditional enterprise systems.

Steve Kalmbach, President at Thomas James HomesVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Helps Build Faster, Smarter, and at Better Value””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has proven to be a strategic asset for Thomas James Homes. It centralizes our operations from managing work orders and field staff to organizing materials and invoicing making everything more integrated and efficient.

Daniel Mink, CMO at CluelyVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Delivers Mobility, Clarity, and Cost-Effective Field Operations””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a critical asset for Cluely’s field service strategy. It syncs in-office and field workflows in real time, eliminates inefficiencies, and scales operations without ballooning costs.

Tony Gordon, Senior Director of Clinical Strategy and Market Development at CooperSurgical Fertility SolutionsVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Empowers Medical Field Teams with Speed, Visibility & Value””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a strategic operational tool for CooperSurgical Fertility Solutions. It bridges administrative and field teams seamlessly, reducing paperwork, improving service accountability, and enhancing responsiveness.

Ihar Valodzin, Founder & CEO at ListAlphaVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Powers Seamless Field Execution Smart, Agile, and Budget-Friendly””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a strategic engine for ListAlpha's envisioned field service operations giving teams the tools to work faster, more accurately, and with less overhead. The combination of real-time mobile accessibility, rich feature coverage, and sensible cost structure makes it one of the strongest tools available for field service-focused sectors especially in technical and equipment-driven industries.

Joan Titens, Senior Executive at CheddarVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Puts Field Teams on Track Smart, Mobile, and Straightforward””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a cornerstone for Cheddar’s field service operations. It erases friction between office coordination and on-site execution faster updates, smarter teams, and schedules that stay on track. With its mobile-first approach, full feature set, and sensible pricing, it’s a rare win for service-oriented sectors in need of real operational value.

Capabilities