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The Fastest, Easiest & Most Powerful Field Service Management Software

What Is Field Force Tracker?

Field Force Tracker is #1 most recommended mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online.

Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

Who Uses Field Force Tracker?

Field Force Tracker, with its advanced features, fits the needs of all residential and business service companies in HVAC, Plumbing, Office Equipment, Medical, Electrical, Machinery, Fitness, Home etc
Field Force Tracker
2008
United States
  • Electrical-electronic-manufacturing
  • Security-investigations
  • Telecommunications
3 Industries
  • English
1 Language
Industries
  • Electrical-electronic-manufacturing
  • Security-investigations
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base

Media

Field Force Tracker video
Field Force Tracker

Field Force Tracker Core Features

Focus of Field Service Management Feature
  • Contact Management
  • Contract Management
  • Dispatch Management
  • Inventory Management
  • Job Costing
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Reports
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking

Field Force Tracker Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
Vendor pricing pageGet Free Trial

Field Force Tracker Reviews

71
Total Reviews
4.8/5
Overall Rating
0
Recent Reviews

What Users Say

Reliable Field Coordination and Job Cost Control with Field Force Tracker
Akos MAZSA
Akos MAZSA, Operational Unit Manager Head at Bilfinger
Empowering Field Coordination & Job Invoicing On the Go with Field Force Tracker
Ahmed Elkomy
Ahmed Elkomy, Architecture & Urban Design Section Head at AURA | Alaa Mahmoud
Transforming the Way We Manage Energy Service Operations While Controlling Costs
Efsthathios Drongos
Efsthathios Drongos, Electrical & HVAC Engineer Team Leader at Elpen Pharmaceutical Co. Inc.
Field Force Tracker: A Practical Tool for Real-World Service Operations
Apostolos Grivas
Apostolos Grivas, Manager, Air Conditioning dpt ABB SA at ABB
Transforming Our Field Operations While Staying Cost-Efficient
Dina Ibrahim
Dina Ibrahim, Business Development & Marketing Strategist at Energy Industrial Company

What Users Like The Most

  • What I genuinely appreciate about Field Force Tracker is that it’s not just a scheduling app it’s a full job lifecycle platform that truly understands how field operations work in a government civil construction setting.
  • FFT closed the loop between field operations and procurement planning for us. Before, we were making material and service purchase decisions based on guesswork and delayed updates.
  • The mobile app is a game changer for our techs. They get job details, maps, and customer notes right on their phones. No more paper forms or back and forth calls. It even works offline, which is perfect when they’re in areas with weak signal.

What Users Like The Least

  • One minor gripe is the lack of deeper integrations. It would be helpful to sync certain data like completed job sheets or asset movement directly into our internal council systems or procurement portals.
  • While Field Force Tracker has greatly improved our ability to act on real-time field data for procurement decisions, one challenge we faced was interdepartmental sync during the early rollout.
  • Sometimes the mobile app can be slow, especially when loading large job files or image uploads. It doesn’t happen often, but when it does, it slows our technicians down in the field.

Field Force Tracker Reviews

4.871 Reviews
Write a Review
Jeff Wymer

“Field Force Tracker: Smart, Scalable, and Surprisingly Affordable for Service Teams”

Field Force Tracker to solve the classic disconnect between office teams and field teams. In industries like HVAC and medical equipment servicing, the lag between dispatch, service execution, and billing can kill efficiency.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker brings enterprise-level functionality into an accessible package. The platform is robust enough to handle HVAC, medical equipment servicing, and even complex electrical service scheduling, yet it stays remarkably easy to navigate.

What do you like the least about Field Force Tracker?

New users can get up and running quickly, but some of the more advanced automation and integration tools require more training or onboarding support.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Joshua Guinea

“Field Force Tracker Brings Order, Clarity, and Value to Service Operations”

For us, it solves the problem of reactive maintenance spiraling out of control. Before, HVAC service and kitchen equipment repairs were hard to track jobs slipped through the cracks, invoices got delayed, and we had no consistent way of monitoring vendor performance.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As an Assistant General Manager at Buffalo Wild Wings, efficiency is everything. Field Force Tracker helps us handle equipment maintenance and HVAC servicing with much more organization than we ever had before.

What do you like the least about Field Force Tracker?

The platform is feature-rich, but at times it feels like it’s trying to cover every possible scenario across industries. That means you occasionally run into menus or options that aren’t really relevant for restaurant operations.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Patrick Kuykendall

“Field Force Tracker Delivers Real Value in Digital Transformation”

My overall experience with Field Force Tracker has been very positive, particularly in the context of helping service companies embrace digital transformation. What stood out to me was not just the breadth of features, but how well they work together to simplify day-to-day operations.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

inexpensive

What do you like the most about Field Force Tracker?

What impressed me most about Field Force Tracker is how it genuinely supports end to end digital transformation for service companies without overwhelming them with complexity.

What do you like the least about Field Force Tracker?

While the system does offer industry-specific modules, tailoring workflows or reports sometimes requires additional support from their team.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Daniel Pelic

“Field Force Tracker Brings Structure and Clarity to Complex HVAC Operations”

Field Force Tracker has helped us bring structure and clarity to field operations that were previously reliant on manual scheduling and scattered documentation. It doesn’t just digitize the workflow; it adds a layer of compliance assurance, operational efficiency, and customer satisfaction that is vital in regulated industries like pharmaceuticals.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

The platform does more than just dispatch and scheduling. For HVAC-specific operations, its preventive maintenance automation and asset-linked job tracking are invaluable.

What do you like the least about Field Force Tracker?

While the platform is powerful, new users particularly technicians not used to digital tools may find the menus and reporting dashboards slightly overwhelming at first.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Kara Gullo

“Field Force Tracker A Scalable Solution That Delivers Efficiency and Value”

Field Force Tracker has been more than just a scheduling and dispatching tool. It has become a strategic enabler for operational efficiency, empowering both management and field staff while keeping costs predictable.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

What impressed me most was how quickly it eliminated the inefficiencies we had with manual scheduling. Jobs are now assigned based on technician skill and proximity, and managers have a live view of where resources are deployed.

What do you like the least about Field Force Tracker?

Like many robust platforms, the interface requires some initial orientation. Technicians who are less digitally inclined needed onboarding support, and the reporting dashboard could be simplified for faster insights.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Leoncio Oyzon

“Field Force Tracker Helps Service Teams Deliver with Confidence”

Field Force Tracker is that it’s a tool designed not just for internal efficiency, but also for improving the customer journey. By making service delivery more predictable and communication more transparent, it helps service companies deliver with confidence and that’s exactly what customers notice and appreciate.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker is how it makes customer interactions smoother from start to finish. The real-time scheduling and dispatching features mean customers aren’t left wondering when a technician will arrive.

What do you like the least about Field Force Tracker?

The platform is feature-rich, which is great, but it does take some training for teams to get comfortable, especially those not used to digital tools.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Gina KILLIG

“Field Force Tracker Simplifies Complex Workforce and Service Management”

Using Field Force Tracker has given us more confidence in meeting compliance standards and maintaining service quality. With medical equipment servicing, documentation and accountability are non-negotiable. The platform keeps a clear record of contracts, warranties, and technician certifications, which makes audits far less stressful.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

inexpensive

What do you like the most about Field Force Tracker?

I appreciate how intuitive the system is, not just for administrators but for field staff too. Technicians were quick to adapt to the mobile app, and managers get dashboards that actually make sense.

What do you like the least about Field Force Tracker?

What I like the least is the initial learning curve. Because Field Force Tracker is such a feature-rich platform, it takes a bit of time for both managers and technicians to get comfortable with the workflows.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Alaa Yehya

“Field Force Tracker: A Smart Investment for Scaling Service Teams in Electrical Operations”

Field Force Tracker has been a transformative tool for our electrical service teams. What used to be fragmented manual scheduling, scattered job records, and inconsistent customer updates is now streamlined into a single platform.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

The mobile app keeps technicians accountable with real-time updates, while managers get visibility into job progress and billing. From a growth perspective, it gives us a professional edge when competing for larger contracts because we can demonstrate efficiency and reliability.

What do you like the least about Field Force Tracker?

For a smaller company this might feel steep at the beginning, though in the long run the return on investment outweighs the initial expense. A more simplified pricing structure would make the decision process even easier.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Melissa Weinberg

“Field Force Tracker Delivers Big Capabilities Without the Big Price”

Field Force Tracker has been a game-changer for managing field operations. It delivers the kind of advanced scheduling, dispatch, invoicing, and asset-tracking features you’d normally expect only in very expensive enterprise systems, but at a price point that makes sense for growing businesses.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field staff can update job notes, upload photos, and manage work orders on the go keeping office and site teams in sync.

What do you like the least about Field Force Tracker?

While the mobile app is powerful, there are times when it runs slowly in low-network areas.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Sam Amraee

Transforming Field Operations Without Overcomplicating the Process

Field Force Tracker has become the backbone of our HVAC operations. It took us from juggling paper schedules, phone calls, and spreadsheets to running everything in one organized system. The learning curve was minimal, the features are robust, and the time savings are immediate.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker makes preventive maintenance a breeze. We set up service contracts, automate reminders, and keep track of customer history, all without juggling multiple systems or spreadsheets.

What do you like the least about Field Force Tracker?

Some of the advanced features, like deep inventory tracking, took a bit of extra setup time. Once running, they worked perfectly, but initial configuration wasn’t as quick as the rest of the system.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Fahed Maida

Turning Complex Field Service into a Simple, Manageable Process

Using Field Force Tracker simplified what used to be a daily struggle. From dispatching urgent service calls to tracking preventive maintenance visits, the system keeps us organized without adding unnecessary complexity.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

expensive

What do you like the most about Field Force Tracker?

The smart scheduling tool is a lifesaver. We can assign jobs, shift priorities, and update technicians instantly without endless phone calls or emails.

What do you like the least about Field Force Tracker?

The built-in help documentation is good, but for more complex configurations, I would have liked even more step-by-step guides.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Tiffany Thet

"Transforming Dispatch Efficiency and Field Collaboration with Field Force Tracker"

Field Force Tracker has elevated our operations in a meaningful way. Teams are more responsive, dispatch is less chaotic, and we have clearer accountability across roles.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

All-in-one dispatching + field tools: The ability to schedule, track, generate quotes or invoices, and manage inventory all within a single platform has significantly streamlined our workflows

What do you like the least about Field Force Tracker?

During periods with complex route planning or hundreds of active jobs, loading speeds on some dashboard views can lag slightly enough to cause a moment of delay for busy dispatchers.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Nick Heal

"Strengthening Equipment Oversight and Accountability with Field Force Tracker"

Field Force Tracker has helped us move from chaotic maintenance to systematic, predictive care of essential equipment. For other educational non-profits or institutions managing tools, assets, or facilities, I’d recommend this platform wholeheartedly. It’s practical, supportive, and mission-aligned.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

inexpensive

What do you like the most about Field Force Tracker?

Real-time dashboards and reports give us insight into recurring issues or high maintenance equipment enabling strategic replacement decisions, not reactive ones

What do you like the least about Field Force Tracker?

While the mobile app is dependable, map-loading and initial asset syncing can occasionally lag particularly when internet coverage is patchy at remote sites.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Vijay Balakrishnan

“The Right Balance of Features and Pricing for SMB Field Operations”

As someone responsible for driving SMB growth strategies at TCS, I’ve seen my fair share of software platforms that promise enterprise power but come with enterprise headaches. Field Force Tracker struck the right balance it’s bold in its capabilities, yet surprisingly approachable.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field techs can update job status, clock in/out, capture customer signatures, and generate invoices all from their devices.

What do you like the least about Field Force Tracker?

In-app messaging or direct texting/email features are limited, which can affect real-time field-office coordination.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Matt Larsen

“Reliable All-in-One Field Service Tool That Fits Our Budget”

We implemented Field Force Tracker when we needed a smarter way to manage our recruiters' schedules, field visits, and vendor coordination across multiple regions. Frankly? It made us feel like we hired a high-performance assistant without the overhead.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

expensive

What do you like the most about Field Force Tracker?

From employer and candidate profiles to contracts, invoicing, and feedback reports, everything was accessible in one platform less toggling, more momentum.

What do you like the least about Field Force Tracker?

Getting the system talking to our ATS and HRIS required a bit more configuration than we'd hoped. Worth the ROI, but plan accordingly for setup.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating