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The Fastest, Easiest & Most Powerful Field Service Management Software

What Is Field Force Tracker?

Field Force Tracker is #1 most recommended mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online.

Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

Who Uses Field Force Tracker?

Field Force Tracker, with its advanced features, fits the needs of all residential and business service companies in HVAC, Plumbing, Office Equipment, Medical, Electrical, Machinery, Fitness, Home etc
Field Force Tracker
2008
United States
  • Electrical-electronic-manufacturing
  • Security-investigations
  • Telecommunications
3 Industries
  • English
1 Language
Industries
  • Electrical-electronic-manufacturing
  • Security-investigations
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base

Media

Field Force Tracker video
Field Force Tracker

Field Force Tracker Core Features

Focus of Field Service Management Feature
  • Contact Management
  • Contract Management
  • Dispatch Management
  • Inventory Management
  • Job Costing
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Reports
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking

Field Force Tracker Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
Vendor pricing pageGet Free Trial

Field Force Tracker Reviews

71
Total Reviews
4.8/5
Overall Rating
0
Recent Reviews

What Users Say

Reliable Field Coordination and Job Cost Control with Field Force Tracker
Akos MAZSA
Akos MAZSA, Operational Unit Manager Head at Bilfinger
Empowering Field Coordination & Job Invoicing On the Go with Field Force Tracker
Ahmed Elkomy
Ahmed Elkomy, Architecture & Urban Design Section Head at AURA | Alaa Mahmoud
Transforming the Way We Manage Energy Service Operations While Controlling Costs
Efsthathios Drongos
Efsthathios Drongos, Electrical & HVAC Engineer Team Leader at Elpen Pharmaceutical Co. Inc.
Field Force Tracker: A Practical Tool for Real-World Service Operations
Apostolos Grivas
Apostolos Grivas, Manager, Air Conditioning dpt ABB SA at ABB
Transforming Our Field Operations While Staying Cost-Efficient
Dina Ibrahim
Dina Ibrahim, Business Development & Marketing Strategist at Energy Industrial Company

What Users Like The Most

  • What I genuinely appreciate about Field Force Tracker is that it’s not just a scheduling app it’s a full job lifecycle platform that truly understands how field operations work in a government civil construction setting.
  • FFT closed the loop between field operations and procurement planning for us. Before, we were making material and service purchase decisions based on guesswork and delayed updates.
  • The mobile app is a game changer for our techs. They get job details, maps, and customer notes right on their phones. No more paper forms or back and forth calls. It even works offline, which is perfect when they’re in areas with weak signal.

What Users Like The Least

  • One minor gripe is the lack of deeper integrations. It would be helpful to sync certain data like completed job sheets or asset movement directly into our internal council systems or procurement portals.
  • While Field Force Tracker has greatly improved our ability to act on real-time field data for procurement decisions, one challenge we faced was interdepartmental sync during the early rollout.
  • Sometimes the mobile app can be slow, especially when loading large job files or image uploads. It doesn’t happen often, but when it does, it slows our technicians down in the field.

Field Force Tracker Reviews

4.871 Reviews
Write a Review
Geoff Fisher

“Field Force Tracker: Enterprise Level Service Management Without Enterprise Pricing”

Field Force Tracker has given PCXCOM the operational backbone we needed to manage our electrical service teams efficiently and profitably. It streamlines every step from job scheduling to final invoicing while ensuring that nothing falls through the cracks.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As a COO, I am always looking for platforms that simplify operations while driving down costs. Field Force Tracker stands out as the most complete field service management solution we’ve adopted at PCXCOM.

What do you like the least about Field Force Tracker?

While the platform is feature-rich, its breadth of functionality can be overwhelming at the start. New users may need a bit of training to fully unlock its potential. Also, while integrations are strong with core accounting and workflow tools, we would like to see even deeper CRM integration options to align perfectly with our customer engagement strategies.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Lyn Sharratt

“Field Force Tracker: Smart Workforce & Payroll Management Without the Heavy Price Tag”

Field Force Tracker has transformed the way we manage both people and payroll. It streamlines scheduling, dispatch, and invoicing, while also ensuring payroll accuracy through better timesheet tracking. This has not only reduced administrative headaches but also improved employee satisfaction since they can submit their hours directly via the mobile app.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As a Payroll Administrator, what I appreciate most is how Field Force Tracker integrates workforce management with payroll-related tasks. Tracking employee hours, job locations, and timesheets is seamless through the mobile app, which means fewer errors and less back-and-forth with field staff.

What do you like the least about Field Force Tracker?

The reporting features could be a little more customizable. While the standard payroll and invoice reports work well, I sometimes wish I could create more tailored financial summaries for internal audits.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Zaid Sheikh

“Field Force Tracker: Powerful, Affordable, and Built for Real World Service Teams”

Field Force Tracker has proven to be an all-in-one solution that simplifies complex service management. For us in HVAC, it eliminates double entry, reduces scheduling conflicts, and ensures faster billing cycles.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

expensive

What do you like the most about Field Force Tracker?

As a Software Engineer at Ping Up, what impresses me most about Field Force Tracker is its seamless balance between advanced functionality and ease of use. Our company manages HVAC servicing, and the ability to schedule jobs, dispatch technicians, and manage customer details all from one cloud-based dashboard has been a game changer.

What do you like the least about Field Force Tracker?

The learning curve at the beginning is there, especially when customizing workflows. While the documentation is helpful, some in-app guidance or tutorials would make onboarding smoother for new staff.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Irfan Ahmed

“Field Force Tracker Sets the Standard for Affordable, Enterprise Grade Field Service Management”

Field Force Tracker has given our regional HVAC operations a much-needed productivity boost. It streamlines everything from scheduling and dispatch to invoicing and payments, while giving management a clear picture of day to day performance.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As a Regional Business Solutions Director at BPC, I have worked with a number of service management platforms, and Field Force Tracker stands out for its balance of functionality and cost-effectiveness. In the HVAC sector where our teams operate, the ability to schedule, dispatch, and manage work orders in real time has been transformative.

What do you like the least about Field Force Tracker?

Field Force Tracker has been excellent for us, I’d like to see a bit more customization flexibility in reporting. The standard reports work well, but being able to tailor them more deeply to specific business KPIs would make the solution even stronger.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Zachariah S

“Field Force Tracker Makes HVAC Management Smarter, Simpler, and Affordable”

Field Force Tracker has transformed how we manage HVAC service operations at De Anza College. It has streamlined scheduling and dispatching, improved communication between office staff and field technicians, and centralized customer and vendor management.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

I appreciate how Field Force Tracker simplifies the entire service workflow for HVAC operations. From scheduling jobs to dispatching technicians, managing work orders, and tracking equipment, everything happens in one connected platform.

What do you like the least about Field Force Tracker?

The system is feature-rich, which is fantastic, but it can feel overwhelming during the initial setup and onboarding. It takes a little training for staff to feel confident navigating all the modules.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Michael Barbagallo

Finally, a Field Management System That Understands Civil Work

It's exceptional value. It doesn't have the steep learning curve or heavy customization demands that other enterprise level tools come with. We didn’t need consultants or months of configuration just a few sessions with our team, and we were up and running.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

What I genuinely appreciate about Field Force Tracker is that it’s not just a scheduling app it’s a full job lifecycle platform that truly understands how field operations work in a government civil construction setting.

What do you like the least about Field Force Tracker?

One minor gripe is the lack of deeper integrations. It would be helpful to sync certain data like completed job sheets or asset movement directly into our internal council systems or procurement portals.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Morteza Heydari

“Seamless field service, clearer costs :Field Force Tracker keeps our projects grounded”

Field Force Tracker has been very positive. It truly brings clarity and structure to how we manage field service work, from scheduling and dispatch to job costing and invoicing. Before adopting it, we often struggled with scattered updates and inconsistent expense tracking. Now, the platform gives us a single, reliable system that keeps both our office team and field crews aligned.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker is the way it connects field service with financial clarity. For us as structural engineers, managing multiple service providers, subcontractors, and equipment at once can quickly get messy. With this platform, scheduling and dispatching became far smoother we can assign tasks in minutes, and everyone knows exactly where they need to be.

What do you like the least about Field Force Tracker?

Field Force Tracker has been a big step forward in bringing our field operations and costs together, the part I liked the least is that the interface can feel a bit overwhelming at first. With so many features dispatching, job tracking, invoicing, equipment logs it takes some time to customize the dashboards and workflows to match exactly how our projects run.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Nick Thompson

“Field Force Tracker Delivers Reliability, Scalability, and Real Value in Field Service Management”

Field Force Tracker streamlined this by consolidating work orders, scheduling, inventory, and financials into a single, cloud-based system. The direct benefit? Reduced administrative overhead, faster response times to clients, and better visibility into workforce performance. As a Talent Acquisition Partner, I also see how it boosts retention technicians appreciate tools that make their job easier rather than harder.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker brings much-needed clarity and structure to field operations. At Johnson Controls UK&I, we deal with a large and diverse workforce spread across multiple client locations, especially in HVAC and electrical service projects.

What do you like the least about Field Force Tracker?

The platform is powerful, but with that power comes a slight learning curve particularly when configuring custom reports and dashboards. While the mobile app is generally smooth, I’ve noticed occasional sync delays in areas with weak connectivity.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Stephen Riley

“Field Force Tracker: Enterprise Level Power Without Enterprise Pricing”

Before, we relied on spreadsheets and siloed tools; now everything from a technician accepting a job to an invoice being issued is captured and tracked in one system. This has cut down admin time significantly, improved client response, and ensured better accountability across projects.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As a Founder & CEO, I’ve tested countless service management platforms, but what sets Field Force Tracker apart is its ability to bring together scheduling, dispatch, invoicing, contracts, and even inventory tracking into one cloud-based platform that doesn’t overwhelm my team.

What do you like the least about Field Force Tracker?

There is a slight learning curve when first rolling out the platform across multiple teams, particularly with customization. However, once the workflows are set up, adoption becomes natural and efficiency gains outweigh the early setup time.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Manoah William

“Field Force Tracker: Smart, Scalable, and Surprisingly Affordable for Service Teams”

We’ve used Field Force Tracker to help medical equipment service providers streamline everything from dispatch to invoicing. Before, there were too many disconnected spreadsheets and manual steps; now everything is centralized and automated.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

inexpensive

What do you like the most about Field Force Tracker?

Field Force Tracker is its balance of sophistication and simplicity. As a consultant, I often evaluate tools that claim to streamline operations but end up creating complexity. That’s not the case here.

What do you like the least about Field Force Tracker?

No software is perfect, and while Field Force Tracker covers the essentials very well, I’d like to see deeper analytics and reporting tools without needing third-party integration.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Amit Singh

“Field Force Tracker: Enterprise Level Field Management With Smart Pricing”

Field Force Tracker is not just another field service app it’s a full operational backbone. From field staff to back-office accounting, it connects every layer of our workflow. For organizations in sectors like HVAC, Electrical, Plumbing, or other service industries, this platform offers the right mix of power, usability, and cost efficiency.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker delivers an impressive balance between depth of features and simplicity of use. The platform consolidates scheduling, dispatch, customer/vendor management, and even accounting into one streamlined ecosystem.

What do you like the least about Field Force Tracker?

Field Force Tracker could improve its reporting dashboard. While it provides strong analytics, some of the visualizations feel basic compared to the advanced BI tools executives are accustomed to.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Oliver Degnan

“Field Force Tracker: The Scalable Field Service Platform That Delivers Real Value”

Field Force Tracker, coordinating field employees across multiple job sites was a time-consuming and error-prone process. Now, job assignments, route planning, and equipment maintenance tracking are automated, which reduces miscommunication and lost time.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Months

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

Field Force Tracker is how well it consolidates multiple field service workflows into a single, intuitive platform. Scheduling, dispatch, customer management, and even vendor coordination are handled seamlessly, which has reduced administrative overhead for our teams.

What do you like the least about Field Force Tracker?

For CIOs and other decision-makers, deeper analytics and trend forecasting would make it even more powerful for long-term resource planning. However, the team has been responsive to feedback, and their customer support is both accessible and knowledgeable.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Antonetta Fernando

“The Right Mix of Features, Flexibility, and Pricing for Service Companies”

It has streamlined how we manage scheduling, dispatch, and workforce tracking, while also making it easier for field technicians to stay connected through the mobile app. From an operational perspective, it reduces delays and miscommunication, which ultimately helps both employees and customers.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

The standout for me is how flexible Field Force Tracker is in adapting to different service environments. Whether it’s HVAC, plumbing, or electrical work, the system provides tools that are relevant and practical.

What do you like the least about Field Force Tracker?

Field Force Tracker does a lot right, but like many robust platforms, it has a short adjustment period. New staff need some training to take full advantage of all the scheduling and invoicing tools.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Jaya Chaudharie

“A Smart Investment for HVAC and Service Teams Looking to Boost Efficiency”

Field Force Tracker has been excellent. The platform makes day-to-day operations much smoother, from scheduling jobs to tracking technicians and keeping invoices accurate. I’ve worked with other service management tools in the past, but this one stands out because it balances advanced features with practical usability.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

2 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

The platform gives me that single, unified view. The mobile app is especially valuable because our field teams in HVAC can update job progress, capture signatures, and even generate invoices on the spot, which reduces delays and strengthens client relationships.

What do you like the least about Field Force Tracker?

If I had to point out a downside, it would be that the mobile app, although powerful, occasionally lags when loading larger work orders with multiple attachments. It’s not a deal breaker, but field staff sometimes mention the delay.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
David Samaha

“Field Force Tracker Helps Service Businesses Stay Lean, Efficient, and Profitable”

For us, the biggest challenges were juggling dispatch, keeping technicians accountable, and making sure invoices didn’t slip through the cracks. Field Force Tracker solved all three. It centralized our scheduling and automated reminders, which has reduced missed appointments.

What was the project name that you have worked with Field Force Tracker?

Field Service Management Software

How long have you used Field Force Tracker?

1 Years

How frequently you use Field Force Tracker?

Monthly

How do you find pricing of Field Force Tracker?

mid-tier

What do you like the most about Field Force Tracker?

As the CEO of Diesel David Inc., I appreciate that Field Force Tracker was clearly designed with service companies like ours in mind. We deal with complex scheduling and dispatch every single day, and this platform takes the guesswork out of it.

What do you like the least about Field Force Tracker?

No software is perfect, and Field Force Tracker is no exception. While the feature set is strong, I would like to see the reporting dashboards a bit more customizable to fit our business KPIs without extra setup. Also, the learning curve for new users can feel steep in the first week, especially for those who aren’t tech-savvy.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating