Name: Field Force Tracker
Rating: 4.8 (71 reviews)

Overview

About Field Force Tracker

What Is Field Force Tracker?

Field Force Tracker is #1 most recommended mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online.

Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

Who Uses Field Force Tracker?

Field Force Tracker, with its advanced features, fits the needs of all residential and business service companies in HVAC, Plumbing, Office Equipment, Medical, Electrical, Machinery, Fitness, Home etc

At a glance

Software information

Industries served, licensing and the support Field Force Tracker provides.

Industries

Electrical-electronic-manufacturing
Security-investigations
Telecommunications

Licensing

Proprietary
Monthly Payment
Free version

Support

Email
Live Chat
Phone
24x7 Support

Knowledge Base

Languages (1)

English

Review analytics

What customers report

4.8

Based on 71 verified reviews

Ease of use4.9

Features & functionality4.5

Customer support4.7

What users like the most

What I genuinely appreciate about Field Force Tracker is that it’s not just a scheduling app it’s a full job lifecycle platform that truly understands how field operations work in a government civil construction setting.
FFT closed the loop between field operations and procurement planning for us. Before, we were making material and service purchase decisions based on guesswork and delayed updates.
The mobile app is a game changer for our techs. They get job details, maps, and customer notes right on their phones. No more paper forms or back and forth calls. It even works offline, which is perfect when they’re in areas with weak signal.

What users like the least

One minor gripe is the lack of deeper integrations. It would be helpful to sync certain data like completed job sheets or asset movement directly into our internal council systems or procurement portals.
While Field Force Tracker has greatly improved our ability to act on real-time field data for procurement decisions, one challenge we faced was interdepartmental sync during the early rollout.
Sometimes the mobile app can be slow, especially when loading large job files or image uploads. It doesn’t happen often, but when it does, it slows our technicians down in the field.

What users say

Review Analytics of Field Force Tracker

Every review is verified through Goodfirms before it's published.

4.771 Verified Reviews

Ease of use4.7

Features & functionality4.7

Customer support4.7

Review Summary

Summarized from 71 verified reviews · Updated September 2026

Field Force Tracker is praised by users across service industries for its ease of setup and intuitive interface, requiring minimal training compared to competing enterprise solutions. The platform consolidates scattered workflows—scheduling, dispatching, work orders, invoicing, inventory, and time tracking—into a single system, reducing administrative overhead and improving coordination between office and field teams. Users consistently highlight significant time savings, faster response times, and improved accountability. Some reviewers note minor drawbacks including mobile app polish and integration stability, though these concerns do not substantially diminish the platform's operational impact or its appeal as an affordable alternative to costly enterprise systems.

✦ AI-generated summary. May not reflect every review.

What reviewers mention most

Lynette Daniel, AI/ML Architect at UTIMCOVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Accelerates Precision in Field Ops Powered by Real Time Mobile Efficiency””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support4.0

Field Force Tracker has become a pivotal tool within UTIMCO’s operational toolkit. Its blend of real-time mobile capabilities, comprehensive feature set, and cost-effective pricing delivers a rare blend of agility and depth a technological enabler rather than just software. When precision, mobility, and ROI matter, Field Force Tracker delivers effectively.

Katie Schad, Creative Production Lead at PelotonVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Keeps Field Operations Agile, Transparent, and Cost-Conscious””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a strategic partner in our field operations at Peloton bringing agility, precision, and consistent support coordination. Its mobile-first design, depth of functionality, and smart pricing make it a standout tool for organizations managing equipment-centric services.

Mariafar, Founder at Digital SurfersVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Delivers Confidence, Clarity, and Value for Field Ops””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a foundational tool for Digital Surfers’ field operations. It enhances collaboration between field and office, reduces manual errors, and empowers us with complete end-to-end visibility from scheduling to billing.

Ashley Hotchkiss, Sales Associate at Eco Estate JewelryVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Brings Clarity, Speed, and Affordability to Field Operations””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has become a trusted backbone for field-driven operations, streamlining workflows from dispatch to billing and beyond. Its mobile first design, comprehensive features, and fair pricing make it especially valuable for equipment centric industries.

Marie Sharapa, Head of Marketing at WhitepageVerified Review

Posted on Aug 29, 2025

““Field Force Tracker Delivers Mobile Clarity and Cost-Conscious Efficiency for Service Teams””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

For Whitepage and service-oriented organizations at large, Field Force Tracker is a game-changer. It elevates real-time operations through mobile-first design, consolidates mission-critical tools, and delivers substantial ROI all while maintaining affordable pricing.

Sahar Khaled, Mechanical Manager at Consultant Engineer Bureau-CEBVerified Review

Posted on Aug 28, 2025

““Field Force Tracker Delivers Real-Time Control and Cost Savings for Mechanical Services””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has helped us streamline operations, reduce errors, and save time across the board. From scheduling and dispatch to invoicing and equipment maintenance, everything is integrated and easy to track.

Kasia Potoczek, Senior Talent Acquisition Specialist at McDermott International, LtdVerified Review

Posted on Aug 28, 2025

““Field Force Tracker Brings Structure, Simplicity, and Value to Field Operations””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has given us much-needed transparency and control in how we manage mechanical and electrical field service work. It reduces operational friction, helps field employees perform their jobs more effectively, and saves costs by minimizing paperwork and duplicated effort.

Keerthi Ch, Primary Intelligence and KOL Engagement Specialist at DataM IntelligenceVerified Review

Posted on Aug 28, 2025

““Field Force Tracker Brings Structure and Simplicity to Complex Medical Service Operations””

Overall rating3.0

Ease of use4.0

Features & functionality3.0

Customer support3.0

Field Force Tracker has become more than just a scheduling tool for us it’s a centralized service management system that aligns our field operations with client expectations. In medical-related service projects, timing, accuracy, and communication are critical, and FTT ensures we meet those standards consistently.

Abdelaziz Anter, Site Construction Manager at ELSEWEDY ELECTRIC POWER SYSTEMS PROJECTSVerified Review

Posted on Aug 28, 2025

““Field Force Tracker Brings Order, Efficiency, and Cost Control to Complex Construction Projects””

Overall rating5.0

Ease of use5.0

Features & functionality2.0

Customer support5.0

Field Force Tracker has streamlined the way we handle operations in construction projects from dispatching field staff to managing equipment and invoicing vendors. For ELSEWEDY, this has translated into better resource allocation, fewer delays, and real-time visibility into progress across sites.

Charlie Ezelle, Marketing Executive at Melaleuca: The Wellness CompanyVerified Review

Posted on Aug 28, 2025

““Field Force Tracker Brings Order, Clarity, and Cost Efficiency to Field Operations””

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker has given us more control over our service workflows than we expected. For a company that relies on efficient scheduling and reliable customer management, it has been a major step forward. Our technicians are more productive, our billing cycles are shorter, and customer satisfaction scores have improved thanks to fewer missed appointments and better communication.

Capabilities